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"Staff were wonderful, very happy with big smiles and keeping the hotel spotless. Beds were super comfortable, breakfast was continental style but was filling and a great start to the day."

"Clean very small room. Shower in a very high spa bath- very dangerous for older travelers. Ate next door in The Bank very nice & lovely staff. Didn’t partake of breakfast as $30 a head a bit steep"

"Excellent"

"Clean room, staff fabulous"

"Staff friendly and room clean and tidy. All we needed for a stopover"

"Lovely clean quaint room. Walking distance to all that katoomba has to offer."

"The staff was amazing. Lahiri, Aruna, Lan and Xauen all were great. Always serving with smile and trying to help. Food at Miss Lillian was great and very tasty. Location of the hotel is very good and close to Three Sisters and Echo Point "

"this hotel is so nice and the room's so spacious <3 staff is amazing and the area is so convenient and walkable to everything :) 10/10 experience and i hope to go back"

"This was a great location for our touring family. They were very helpful when we called to request a main floor room because of mobility issues. We arrived late and checked out relatively early so didn't get a chance to interact with front desk very much. We did not expect daily housekeeping so left some dirty dishes to address after our day out but when we got back, the dishes had been washed, dried and put away to our surprise! Place is older but clean and a great base for daily adventures in the area. Great location near grocery shops so we had options for microwave food when we didn't want to eat out."