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"The staff in rooftop are very professional and kindly. "

"Overall great experience"

"Clean room and polite staff, excellent breakfast available. Slightly further out of the city (20 mins walk) but still a very good location."

"Breakfast, Clean Room, Shopping "

"This hotel was amazing. The staff is incredibly nice and accommodating. The facilities and rooms are spotless and comfortable. The highlight is the breakfast buffet. Amazing stuff. Location-wise, you’re fairly close to most spots; the Retiro and Prado are a mere 10 min walk. We will definitely be back here when in Madrid."

"We arrived and our room was not the one we booked, the door was broken and looked nothing like the pictures. They offered to move us to a better room like the one in the picture for 60 more euro. We paid and once again it was terrible, another broken door, the ac and fan didn’t work and while the room did have a view this time, the closet was broken, the door and locks were broken and the walls were paper thin. I’d steer clear from this place, there are better places for the same price."

"Wifi fast. Front desk staff excellent. Breakfast buffet really good. Cleaning staff had to mention too many times how many guests we were in order to get 3 things of everything instead of 2. "

"We never ate breakfast at the hotel, staff was friendly and room were always clean. "

"Room was amazing! Staff extremely helpful! Would love to stay again!"