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"Good "

"Excellent staff, beautiful traditional inn, delicious meals, and relaxing personal onsen and rooms. Highly recommend to all. Would go back on a future trip. "

"Very nice especially the buffet dinner. The onsen provide towels for users. Staff very helpful to take photo at the lobby foot onsen. "

"Hotel staff was great, breakfast was yummy, lots of free hotel toiletries incase you forgot anything, and a great location!! We had a beautiful room and rooftop view of mt Fuji!! Would book again 100%"

"The highlight of my trip was this hotel. The hotel offered a lot of amenities that I didn't know it had when booked originally. It's walking distance to the bus station which had shuttles from Tokyo and to Gotemba which made our Japan travel so accessible. The hotel also offers their own free shuttle that goes around different stops in Fujiyoshida along with Lake Kawaguchi so you definitely have options of things to do and places to go. The hotel also is located walking distance from an amusement park (free admission when booking with the hotel) along with a few cute theme 'parks'. The food was amazing with a lot of choices (buffet, western restaurant, and japanese restaurant). The room we booked was huge...maybe a little too big for two of us but I'm not complaining. Our room faced Mt. Fuji and we were lucky enough to have a clear view of it. I'm definitely booking here again. It was so worth it. "

"The employees at this hotel are so friendly and nice! The free shuttle bus and car was very convenient as well. As soon as we arrived to the hotel from the shuttle bus, the staff sat us down in the lounge and we were able to get drinks ans snacks! Check in was quick. I stayed in the private onsen room and it was great, room was big and clean! "

"Good view. The first night, the pillow is too hard, but changed for me the next night."

"Beautiful big onsen hotel with Mt Fuji view, great food & lovely Japanese garden that is well-kept. Staff were welcoming the moment we arrived & on our departure ready to help with our luggage. We had free access to wine lounge & we enjoyed the wine tasting, their iced cocoa & Godiva ice cream were yummy. Nightly there were drum performance & bingo games 👍"

"This hotel was WOW! We went to Japan and stayed at 4 different hotels and this one was my favorite one. Service was a 100000/10 food was great, views were unbelievable amazing. Keep in mind this hotel is located on a rural area so you are about 20 min away from the little town and everything closes at 8. Meaning you are unable to get into public transportation or taxi after that time. We had to walk 30 min to get back to the hotel. Nothing major, you really don’t hav to leave this hotel because it is stunning "