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"Outstanding hotel,Food and Onsen"

"Excellent hospitality and service. Great variety of foods were served in buffet breakfast and dinner. I was surprised by the all you can drink beers, wine, sake and whiskey. The yakuta experience was also fun. "

"Big rooms, clean, excellent and friendly service from all staff."

"Great stay, recommend fully for hot spring onsen stay! "

"Clean room, friendly staff, great location and facilities. I highly recommend staying at this hotel."

"I really appreciate the shuttle bus driver and the lady that greeted us at the front of the hotel. Once we got to Kwawguichiko Station, we are exhausted and overwhelmed but as soon as we headed to the shuttle bus our driver took our suitcase and we felt safe and taken care of. Check-in was very smooth to our surprise and everything about our stay was perfect. Thank you to the hotel and staff for making everything wonderful. The only surprise was that the check-out time was 10 am. That was inconvenient and out of the ordinary for us as it is earlier than most other hotels. I hope the hotel can reconsider to have check-out at 11 am like other places."

"The room was spacious and clean with a beautiful/perfect view of Mt. Fuji. We will come back again!"

"Excellent onsen, nice staff, well-located, and excellent breakfast. "

"Amazing hotel. Very professional and kind staffs. The room was very spacious and clean. It was definitely one of the best hotels we stayed in!"