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"Incredible view and location, even without MT Fuji being visible during our trip. I would appreciate if there were more signs for onsen etiquette. We only knew because of prior research. Lots of spiders outside so unable to open the windows "

"Excellent "

"Everything ok with a Fuji view room"

"We stayed for 2 nights in late September (family of 3). The hotel is right on the lake, with beautiful views of Mt.Fuji from the roof top, and we had that same view from our room - it was spectacular! We had half board (breakfast and dinner) and the food and sevice were excellent. Onsen was an amazing experience - it was the first time for us and we loved it! That said, property could use some updates (for instance, our private bath was a bit outdated but it didn't bother us). Don't excpect super modern hotel, because that's not what Lakeland is. It is very charming and traditional. We enjoyed our stay very much and would stay again. "

"Nice"

"good location"

"The best hotel I’ve ever stayed at. Excellent amenities. Excellent private and public onsens. Quiet. Calm. Relaxing. I slept like a. Baby for 13 hours after a massage and two hours at the onsen. Great breakfast too!!! Incredible stay. "

"Amazing!"

"More than we ever expected! Everything was thought out, ameneties are provided (toothbrush, toothpaste, hairbrush, q-tips, wipes, skin care, etc) Breakfast was safe as a person with peanut/nut allergies, every allergen is identified, made life easier. Staff is so kind and nice. They held out luggage after checking out. We took a free shuttle offered by the hotel to get to Kawaguchiko station. Very helpful,"