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"The property all was very clean and the staff were very helpful. The hotel is located in a super convenient area only four minute walk to the train station and Shinkansen. It’s in a quiet neighborhood only 20 minutes from Shibuya. The area downstairs is amazing with an aquarium, bowling alley, shopping, food. Overall we loved the hotel and we’re definitely stay at a prince hotel again."

"If they can provide daily refills of coffee and tea will be great. Elevator from ground to lobby has no air conditioning."

"The cleanliness is superb. Great amenities. The staff spoke good English and was super helpful."

"Quiet neighborhood and close to rail station. "

"This was the best stay in a hotel in Japan. Everything in Japan is great but this was at the top. The staff is friendly and helpful, the amenities are outstanding (relaxation room, chair massage room, laundry, vending machines, free coffee (very delicious in relaxation room). And on top of it, breakfast is outstanding with both western and Japanese alternatives. I tried them both, and both are great. "

"Very convenient drop off from airport limousine bus right at the door. It is quite close to the subway station. It is quite a walk from the main tourist area if you want to be very close to the shopping area. It is on the more quiet side of Shinjuku. There is a lot of good restaurant nearby. The hotel itself is clean and staff are very nice. Room is super small but expected in Tokyo area."

"Very efficient staffs"

"Excellent would definitely recommend "

"Everything was 100% perfect 100% staff 100% hotel"