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"Lovely place will definitely be booking back in"

"Staff were overall unhappy looking, and certainly not welcoming. I'm also disappointed that there was no food offer available. The bar no longer serves food and the restaurant appeared closed. On the plus side, the wifi is fast and reliable. "

"Another excellent stay. Staff very friendly, professional and always with a smile. Room was upgrade and spotless as always our stay there"

"Great location, just a short walk into town. Very friendly and helpful staff. Room was very clean and had a lovely ensuite. Only downside was a loose toilet seat and extremely small pillows. Nevertheless we would use this hotel again. "

"The hotel is very tired looking. Breakfast was poor and needs more organising; bread not filled, no glasses available, food not available although 30 mins till breakfast ended. Gym facilities and pool was good as well as the bar and its menu. Overall a nice located hotel but needs some updating."

"Breakfast was great, there were loads to choose from. Swimming pool, Sauna, Steam were great too"

"Great family stay. We got a suite which was great value for money. The breakfast was great. "

"Room was clean but small.windows rattled all night (had to put paper wedges in to try help.curtain was hanging of the rail . Great location but ive stayed in better in Carlisle that have been cheaper .also the carpark is tiny..my husband is disabled and had to park 400 yards away on both night's "

"Lovely hotel, beautiful spa, staff lovely, will definitely return "