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"A very appealing hotel in terms of decor, but unfortunately a less than comfortable stay for several reasons. First, the check-in was delayed and not accommodated until 3:15pm when I requested that I be checked in as a 3pm checkin was supposed"

"It is simply very good"

"Lovely hotel for a basic stay. Everything is very clean and staff are incredibly helpful with excellent customer service. Room amenities are basic with a tea/coffee station but no safe or fridge (just fyi). Rooms are small so perfect for solo travelling. Location is right in the centre of main high street (directly opposite the royal theatre). I wouldn’t bother with the breakfast though as not much on offer for those with specific dietary requirements. "

"Poor customer service, so difficult to get hold of reception, needed to make a change to my booking, was unable to get through and ended up loosing my money due to hotel not answering the phone. Really poor"

"Smart, clean room, central location, lovely breakfast and bar area. Would definitely return "

"Bed rock hard cold room controler not working They are use mini portable fan heater in the front office breakfast room"

"Room had iron and board which is required for me. Room service was available (though unused this time). Hotel was good quality, the staff are helpful and it was a good stay."

"Spa was amazing. Very central ,very near shops and restaurants. "

"We really enjoyed the hotel, room , bar and breakfast as well. The staff was absolutely helpful and friendly. The hotel is situated in the heart of the town. It was great to staying in this hotel. "