Contra Costa Centre Hotels, Walnut Creek

"Terrible stay! Dirty and disappointing. Shower didn’t drain properly, had to shower in standing water. Complained at front desk and was offered free coffee or breakfast, which I declined. I wanted to speak to the manager and I was assured that he would call me. I did not receive a call in three weeks so I emailed him. He eventually responded with an apology and didn’t care, said they would fix the problem. No monetary compensation, which was certainly in order. Everything was handled wrong by them from start to finish and I did not feel like a valued customer. This vacation included our staying at five different hotels and every one of them was better than this one, in every single way! Cleanliness, value, comfort, and service. We travel frequently and will never stay at a hotel managed by this corporation. STAY ELSEWHERE…..you will be glad you did!"

"Too much Noise ( aircondition ) )"

"Great shoreline walk near the hotel. Great food next door at Horatios. Staff was helpful. Hotel needs updating."

"I am satisfied with everything."

"My stay at Claremont Resort & Club was absolutely amazing. The hotel is beautiful, with stunning Bay views, elegant historic charm, and a relaxing atmosphere. The rooms were comfortable and clean, and the staff made us feel so welcomed from the moment we arrived."

"Didn’t eat there"

"Lobby area was decrepit. Parking was filthy and full of pigeons defecating all over parked cars. Hotel room had blood stains in the carpet, no soap in the bathroom, no towels. All throughout the night there was constant talking and doors slamming. Looked as if pool hadn’t been used in many years. Spend the extra money for a better hotel."

"Great property, close to the Amtrak, good breakfast."

"We asked for extra pillows and no one came to bring them. Also, front desk was rude and unprofessional when inquiring about the Wi-Fi information."