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"The room was great and cosy but what stood out most was the immense, incredible and unique service from the hosts - especially Daryl, who catered to me in desperate times of need. I was there with my production team, as we were shooting for a TV Advert and Daryl went out of her way to make sure we were accommodated and had everything we needed and more in abundance. We had an emergency situation with our kit, which was my error, but Daryl went out of her way to deal with the situation with a last minute contingency - she then helped me print out documents that I needed, which again I should've had sorted myself whilst also maintaining hospitable qualities through offering me drinks and checking I was okay. I couldn't have possibly asked for more. I know exactly where I would recommend myself and others if we were in the area. I would like to thank Daryl very much - what a absolute gem of a person."

"Staff were friendly and attentive. Food was great and hotel was clean and well maintained. "

"Great venue. Very cool being an ex prison but done up beautifully. Breakfast first class. "

"Hotel was lovely , staff very welcoming and rooms and cleanliness impeccable- added bonus was parking as in the centre of town - would definitely stay here again and recommend "

"Clean comfortable rooms. Kids enjoyed the stay and great access to attractions"

"The room and bed linen were spotlessly clean. There was a cosy lounge in which to enjoy a drink, and a choice of Bistro or Pub for food, both of which offered good deals, and the staff at reception were polite, friendly and knowledgeable. The hotel is in a good location by the River Avon, with ample parking at discounted rates for guests. The town centre with its many attractions is only a 10 minute walk across the footbridge. We would stay there again."

"Room was great and staff were so friendly and helpful, food was nice and drinks were good and priced good too. "

"Clean room, friendly staff and good breakfast choices "

"Great room"