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"I’ve stayed in this property 3 times. Each time the staff has been exceptionally polite and helpful. Great English communication if needed. The Onsen on site is amazing with a fantastic view of Fuji. I haven’t tried the restaurant for dinner myself so I can’t comment on that but for breakfast it’s great. The hotel is also 5ish minutes from the FujiQ Highland stop so it’s convenient to get to if travelling from Tokyo and it’s half an hour one way to the Chureito Pagoda and half an hour the other way from Lake Kawaguchi. I’ve recommended this hotel to anyone who is staying in the area."

"This is a nice hotel and it is very close to the station. However it is near some. Red like District areas."

"It was an exceptional hotel with an excellent customer service and amazing facilities. Breakfast was never the best. Everything served was great food. Even a white toast might give you a different taste. You won’t regret it. Amazing facilities such as onsen, sauna, cold water whirlpool, Massage chairs, and the special skincare products by Kosé. "

"Best hotel of our visit at a great price. We were on the 17th floor and the view of Nagoya was fantastic (even on rainy days). Room had a legitimate Japanese style bathroom with separate shower and bath wet-room. Great location near Nagoya station and Bic Camera (but there was some construction to walk around). Great lobby coffee/drink machines. Staff was very helpful. We didn't eat breakfast here, but ESCA (underground mall) was very close, full of shops and dining. Close enough to the Shinkansen exit of Nagoya station that we walked with our luggage upon arrival and departure. Easy to base out of for using rail all around the city. "

"Very clean, convenient, and had a great public bath as well. Staff was always available and friendly."

"One of the nicest hotel i have been in Japan. Nice rooms with comfy beds. They have private Onsen so you can enjoy with friends or partner! Free drinks for happy hour!"

"Every thing is good"

"Friendly Staff and clean rooms. Good value for money, located between two subway stations but still convinent enough."

"clean room"