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"Clean, quiet, convenient. Nice staff. Lots of food choices close by. Close to train station."

"Clean, quiet, nice staff. Free hot spa, gym. If the room is bigger, more choices of restaurants it would be great."

"Great"

"Staff are attended to our needs"

"Another wonderful stay at Citadines Yokohama. Excellent location, excellent staff, clean and comfortable room. "

"Absolutely wonderful stay at the hotel. The onsen experience is magical. The buffet is outstanding. The hotel also arranges for taxi service with pickup and drop off at the Shinkansen station, eliminating all stress about transit. I would consider staying here for a little longer next time. "

"Excellent service from start to end. Yuischi concierge and his team went above and beyond to help me when I lost my passport including calling Ubers, train stations, printing maps with translations and checking in until it was found. I cannot recommend this hotel and service enough. Thank you! Give them all raises! "

"Room was very clean."

"Everything was perfect. The view from our window and the restaurants are amazing and the food was wonderful. The rooms are large with wonderful bath. The staff helped us with all our needs. I love staying at the gate hotel properties… Always wonderful!"