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"Yes it was spot less and staff very helpful"

"A beautiful location, staying within an actual castle grounds. The breakfast was amazing and catered for myself and my partner who is vegetarian. All members of staff were really friendly including the cat that greeted me as I went for breakfast. The only negative was how loud the room above was throughout the 2 night stay, but we still slept well and had a great time."

"Fantastic location and great value for money. Really nice hotel with personable staff. We had a junior suite which was probably a bit smaller than we hoped but can’t really complain given the cost and location. Enjoyed our breakfast "

"I always try and stay here on my trip to Newcastle, perfect location in the city centre. Would stay here a few times a year, only downside in the food in the restaurant Isn’t the best, breakfast is fine but the dinner can be hit or miss. "

"Clean room and hotel"

"Excellent overall experience. Good location"

"Reception staff very helpful. Room excellent "

"Great option for a good alternative to a Newcastle City Centre hotel with the Metro 50 metres from the front door if the airport. £6.50 return ticket Electric charging at sensible money in the underground car park "

"Lovely hotel. Stunning breakfast. Lovely bear area. Party of 4, all would return. "