Central Portola Valley Hotels, Portola Valley

"The location feels safe, parking was spacious. Front desk staff are laid back and approachable. The building is well maintained, including the gym, indoor hot tub, and sauna. The hotel room was large, spacious, clean, and comfortable. My room had a mini fridge, closet, microwave, keurig, assortment of coffee and tea, dining table with two chairs, desk with rolling chair, cabinet, dresser, bedside table, flat screen tv, and two relatively comfortabel beds with 8 pillows in total. There was also an AC unit, as well as a large (clean) bathroom stocked with soap, body wash, lotion, shampoo, and conditioner. The water got very hot, which was lovely. The only complaints I have are that the walls were very thin, as I could hear people talking while walking down the halls. It felt as if our soft steps echoed through the floor of our room. I wish that the bathroom came stocked with a fan as those in the room can hear everything going on in the bathroom. "

"Very comfortable!"

"Great place and awesome breakfast!"

"This was a very short stay, but the only complaint I have is the journey from the front desk to my room. It was to me, a very long walk due to my bone on bone knees. I think they should have something like a golf cart to transport guests to the rooms in the distance. Apart from that, the room was comfortable and equipped with everything I needed. Check in was quick and the staff was very welcoming. I also liked that the included breakfast was served in an actual restaurant on the property. I thought it was very sophisticated. I would recommend it and would go there again."

"Staff were so kind. We were a large family group and they kept our rooms close together. Best ever help and they cared."

"Great customer service."

"Very close to the SFO airport. The SamTrans public bus service run frequently from SFO to Millbrae Transit Center which is only 2 blocks from The Dylan at SFO. This property is also walking distance to the Mills-Peninsula Medical Center which was the purpose of my travel. Rooms were clean with modern decor. Staff was friendly and helpful. I had a great experience at The Dylan at SFO."

"The age of the hotel is beginning to show. Staff was short especially for dinning. Staff was friendly. Outside of the facility was dirty. Obvious signs of vehicle abandonment throughout the facility. Cost of party was high and the daily rate was not told to us until we checked out. "

"The place was clean, the employees were friendly, and the shuttle bus to the airport was convenient. "