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"Great hospitality, beautiful and clean room. "

"Everything was amazing like always. Best little gem of Knotts Berry Farm"

"Our air conditioner in the room was broke, room was too hot. They supposedly tried to fixed it the next day, and were supposed to move us to another room, but they never told us. Other than that, nice clean room, soft beds, good value. Close to Knotts Berry Farm."

"Lot of options in breakfast, rooms were clean, we also got safe in the room to lock valuables stuff. We got room clean every day. We lived 5 nights. In same parking lot couple of food options example, Starbucks for coffee, yogurts for ice cream and fish and chips. Hawalli bbq chicken and sub etc. I will highly recommend."

"Really consistant hotel brand. Clean room, friendly staff, and easy to use amenities and lobby seating. Rooms are small, but beds are big. Better for a solo or couple."

"The amenities were excellent clean room and awesome staff! The only thing was the room seemed haunted! There was a clicking noise all night that kept me up at night! Room 7005"

"Room is very clean, the staff is very friendly and helpful, highly recommended to stay here"

"We stayed in a family room that had a king bed and a bunk bed. A dividing double door separated the two areas. It was nice and quiet. The mattress on the bunk bed was very hard according to my daughter who slept there. My husband and I endured a night in two “troughs” that were worn into both sides of the king bed. We were discussing in the morning how the Hyatt managers should actually TRY to lay down on the mattresses in their hotels. These mattresses need to be replaced asap. We stay at Hyatt often while in Orange County…this was the worst set of mattresses we’ve yet encountered on our stays. The rest of the hotel is nice, from valet parking to check in and coffee in the morning. Yep, those beds need some attention. "

"Friendly staff. Love all the breakfast options. Very clean & comfortable room. "