Fridge, microwave, oven, stovetop

Reviews of Oaks Brisbane Mews Suites

4 out of 5
Oaks Brisbane Mews Suites
141 Campbell Street, Bowen Hills, QLD

Reviews

8.6

Excellent

Rating 10 - Excellent. 198 out of 396 reviews" "
Rating 8 - Good. 133 out of 396 reviews" "
Rating 6 - Okay. 45 out of 396 reviews" "
Rating 4 - Poor. 13 out of 396 reviews" "
Rating 2 - Terrible. 7 out of 396 reviews" "

8.8/10

Cleanliness

8.4/10

Staff & service

8.6/10

Amenities

8.6/10

Property conditions & facilities

7.4/10

Eco-friendliness

Reviews

10/10 Excellent

Melissa, BARGARA

Travelled with partner
Liked: Cleanliness, amenities, property conditions & facilities
A lovely property close to RBWH which was our reason for staying. $29 per night for parking is disappointing given the price per room is higher than other local properties, but still the convenience of location outweighs this. Lovely staff and well equipped.
Stayed 2 nights in Mar 2024

8/10 Good

Deanne

Travelled with family and small children
Liked: Property conditions & facilities
I was originally booked in at another Oaks property but as they were undergoing renovations was transferred to the iStay. Overall great location. Nice sized rooms and property. Could do with a bit of a makeover to freshen it up and little. Bathroom looked as though however it had not been cleaned for some time with mould in shower including grout, door and soap holder.
Stayed 2 nights in Sep 2022

2/10 Terrible

Michaela

Stayed 1 night in Apr 2022

8/10 Good

Bronte

Liked: Cleanliness, property conditions & facilities
Stayed 1 night in Apr 2022

10/10 Excellent

Gary

Travelled with partner
Liked: Cleanliness, amenities, property conditions & facilities
Location is ideal for my requirements, friendly helpful staff.
Stayed 3 nights in Mar 2022

8/10 Good

Sheree

Liked: Cleanliness, room comfort
Great spot.
Room 2302. Lovely spot but a couple of complaints about the unit - shower nozzle wouldn’t stay in place- kept falling - had to tie it in knots. Kitchen sink plug useless - kept losing washing up water. Wet tiles and slippery! Even before all the rain! Beautiful pool and lovely guy on reception on Sunday morning.
Stayed 2 nights in Feb 2022

10/10 Excellent

Dr. Darren

Stayed 2 nights in Feb 2022

4/10 Poor

Tamara

Disliked: Cleanliness, property conditions & facilities
Stayed 1 night in Feb 2022

8/10 Good

peter

Liked: Amenities, property conditions & facilities
Great location easy to get around
Stayed 3 nights in Jan 2022

6/10 Okay

sandra

Liked: Cleanliness, amenities, property conditions & facilities
Stayed 1 night in Jan 2022

10/10 Excellent

Aimee

Business traveller
Liked: Cleanliness, property conditions & facilities
Wonderful stay, bed and facilities amazing.
Stayed 2 nights in Jan 2022

4/10 Poor

Inia

Travelled with family, Travelled with family and small children
Liked: Amenities
Disliked: Cleanliness
Not the best place to stay for a holiday. Good over night stay. Right next to freeway and Hospital on the other side. Make sure you ask them if the parking is free or not as they say it’s hotel parking and then when you check out they sting you for $25 per night for parking. What a joke.
Stayed 2 nights in Dec 2021

10/10 Excellent

Verified traveller

Business traveller
Liked: Cleanliness, room comfort
Stayed 3 nights in Dec 2021

10/10 Excellent

Kellie

Travelled with group
Really good room, clean with nice comfortable beds. However, there was no dishcloths, we couldn't turn the light on in the second bedroom. And there was no power points in the ensuite. Reception was lovely and the grounds were beautiful too
Stayed 1 night in Nov 2021

6/10 Okay

Jessica

Liked: Room comfort
Stayed 3 nights in Nov 2021

4/10 Poor

Simone

Travelled with group
Disliked: Cleanliness, amenities, property conditions & facilities
The hallway was dark and dingy with nothing on the walls. The bathroom wasn't very clean and there was dirt on wall. The TV remote batteries were dead, but the guy at reception was able to help with that. We weren't told that we would have to pay for parking and then it was just added when I paid. It was okay for one night but I wouldn't stay there for any longer.
Stayed 1 night in Nov 2021

10/10 Excellent

Susan

Liked: Cleanliness, room comfort
Good stay
Apartment was spacious and clean. Very conveniently located to the RBWH Quite had a good night sleep
Stayed 1 night in Oct 2021

10/10 Excellent

Michael

Travelled with partner
Liked: Cleanliness, amenities, property conditions & facilities
Stayed 1 night in Oct 2021
Response from FO on 31 Oct 2021
Thank you for staying with us at Oaks Brisbane Mews Suites!

8/10 Good

nigel

Travelled with family
Liked: Amenities, property conditions & facilities
It was clean modern roomy had everything in it. The self containment was grt clean bedding aswell as some free foxtel channels. Close to the city grt pool gym and sauna overall a grt stay.
Stayed 3 nights in Oct 2021
Response from Oaks Mews Reception on 14 Oct 2021
Thank you for your feedback on your recent stay with us at Oaks Brisbane Mews Suites! We hope to see you again sometime soon. Kind regards, Oaks Mews Reception

8/10 Good

russell

Liked: Cleanliness, amenities, property conditions & facilities
Stayed 1 night in Oct 2021

8/10 Good

Jarah

Travelled with group
Liked: Cleanliness, room comfort
Large apartments city edge
Stayed here overnight for a bday in a three bedroom. Apartment seemed outdated and could definitely do with new carpets which was a bit of a surprise for a four star property. The unit was spacious with a massive wrap around balcony and full facilities.The outdoor gardens were nice and friendly reception staff
Stayed 1 night in May 2021

6/10 Okay

Verified traveller

Was not quite up to the cleanliness statement made. Bathroom needed more care.
Stayed 3 nights in Apr 2021

10/10 Excellent

allan

Liked: Cleanliness, room comfort
Stayed 1 night in Jan 2021

10/10 Excellent

Verified traveller

Travelled with family
Liked: Cleanliness, amenities, property conditions & facilities
The property was located so close to the RBWH. As we were visiting for a medical procedure it was perfect. The room was spacious, clean and quite. Would definitely stay here again
Stayed 2 nights in Jan 2021

8/10 Good

Scott

Business traveller
Liked: Cleanliness, room comfort
Great stay for business. busy overpass nearby but excellent soundproofing glass doors - slept soundly. On-site parking a little steep at $25 a night though
Stayed 2 nights in Dec 2020
Response from Mews Front Office on 7 Dec 2020
Thank you for your feedback! We are happy to hear your enjoyed your stay with us. I am sorry though, if you found the car parking price a little steep. Our car parking prices are competitively priced within the area.

10/10 Excellent

Verified traveller

Stayed 1 night in Nov 2020
Response from Mews Front Office on 7 Dec 2020
Thank you for your feedback. We are happy to hear you enjoyed your stay with us!

10/10 Excellent

Dennis, Tin Can Bay

Travelled with family and small children
Liked: Cleanliness, amenities, property conditions & facilities
Location was perfect for an event near the Showgrounds!
Stayed 1 night in Nov 2020
Response from Filipa Pimentel - Hotel Manager on 25 Nov 2020
Dear Dennis, Thank you for your feedback regarding your recent stay with us. I am happy to hear our location suited the purpose of your stay and we hope to see you return again soon. Kindest regards,

10/10 Excellent

Karen, Hervey Bay

Business traveller
Liked: Cleanliness, amenities, property conditions & facilities
The Oaks Brisbane Mews Suites is my "Go-to" place when I stay in Brissy. I have stayed on occasions due to proximity to RBWH and other times just because of the serenity, helpful staff and sheer comfort, even though it may be a bit further from my destination.
Stayed 2 nights in Oct 2020
Response from Filipa Pimentel - Hotel Manager on 21 Oct 2020
Dear Karen, Thank you for your wonderful feedback regarding your recent stay. I am very happy that we are your hotel of choice and appreciate the loyalty to our brand! We hope to welcome you back again soon.

10/10 Excellent

HappyAz, Rockhampton

Travelled with family, Business traveller
Liked: Cleanliness, amenities, property conditions & facilities
This property was great for our family of 6, 4 of whom are teenagers. It was a great size for us, stylish and modern with good size rooms. The balcony opened up towards a lovely Japanese garden and pond with a beautifully green lawn. Amenities were also great for our one week stay with a well equipped gym and nice size swimming pool. The staff were very friendly, welcoming and helpful and are an asset to the Hotel. We will definately stay here again.
Stayed 4 nights in Sep 2020
Response from Oaks Mews on 29 Sept 2020
Dear HappyAz, Thank you for taking the time to give us a perfect 5 stars review. I am pleased to hear that you found our property and the facilities to be suitable for your family needs. Our team members will be delighted to see your positive feedback. We are looking forward to welcoming you back in the future. Kind regards, Front Office

8/10 Good

Lois, Bowen

Travelled with family
Liked: Cleanliness, amenities, property conditions & facilities
Friendly efficient check in staff. Clean apartment. Brilliant set up for self catering stay. Comfy beds. Balcony. I was a bit short on kitchen equipment but housekeeping brought me what I needed straight away. Definitely will stay there again if we need to be in that area.
Stayed 4 nights in Sep 2020
Response from Front Office on 17 Sept 2020
Dear Lois, Thank you for taking the time to provide us a great review on your last stay with us. I am very pleased to see that you enjoyed the apartment setup as well as the comfortable bed. Our reception and housekeeping staff will be delighted to hear your positive feedback on their friendliness and efficiency. We hope to see you again in the near future. Best regards, Oaks Mews

10/10 Excellent

Verified traveller

Stayed 2 nights in Sep 2020
Response from Front Office on 11 Sept 2020
Dear Guest, Thank you for your 5 stars rating. We hope to see you again in the near future. Kind regards, Oaks Mews

8/10 Good

Nikita

Travelled with family
Liked: Room comfort
Disliked: Cleanliness
The hotel itself was pleasing, staff were lovely and rooms spacious with nice furniture and comfortable beds. Landscaping and positioning to the hospital for our medical needs perfect. The true let down was the cleaning. The bathroom was a disappointment with built up grime, calcium and Mildew in the shower and hairs from the previous guest. This hotel has all the makings to be fantastic. They just need better cleaners.
Stayed 3 nights in Aug 2020
Response from Filipa - Front Office Manager on 17 Aug 2020
Dear Nikita, Thank you for providing feedback regarding your recent stay. Although I am happy to hear you enjoyed most of your stay, I am disappointed that the cleanliness in the bathroom was not up to your standards. Please rest assured that your feedback has been shared with the Housekeeping Manager for further investigation. I thank you again for your feedback and despite your comments, we hope to see your return again soon. Kindest regards,

10/10 Excellent

Sheena

Liked: Cleanliness, room comfort
Great location
Wonderful supportive staff at the hotel. Very convenient location being a 2 minute walk to the hospital. I would highly recommend staying here.
Stayed 5 nights in Jul 2020
Response from Filipa on 13 July 2020
Thank you for your fantastic review Sheena! I am very happy to hear you enjoyed your stay with us and more importantly, the customer service you received from the team.

2/10 Terrible

Julia

Travelled with family
Stayed 2 nights in Jun 2020
Response from Filipa Pimentel - Front Office Manager on 16 June 2020
Thank you for your feedback. I am sorry to hear you did not enjoy your stay with us. Are you able to provide additional feedback regarding why you did not enjoy your stay so that I can investigate your comments further? Please feel free to contact me directly on fommews@theoaksgroup.com.au.

8/10 Good

sathyaraj

Business traveller
Liked: Cleanliness, room comfort
Stayed 4 nights in Jun 2020
Response from Filipa Pimentel - Front Office Manager on 14 June 2020
Thank you for your feedback sathyaraj. Please let us know if there is anything further we can do to improve your overall rating form an 8 to a 9 or a 10.

6/10 Okay

Verified traveller

Business traveller
Liked: Cleanliness, room comfort
Noisy neighbours on weekends
If you don't mind to people making a noise all night partying in weekends this should be a good place. During the week its great to stay.
Stayed 7 nights in May 2020
Response from Filipa Pimentel - Front Office Manager on 7 June 2020
Thank you for providing feedback regarding your recent stay. Please accept my sincerest apologies for any noise you experienced from neighbouring units and any inconvenience this may have caused. As you may be aware, we have a zero party policy in place so for future, please do not hesitate to contact us so that our security team can attend to these noise complaints. I thank you again for your feedback and hope to see you return soon for a more enjoyable experience.

10/10 Excellent

Verified traveller

Liked: Cleanliness
Stayed 1 night in Jun 2020
Response from Mews Team on 4 June 2020
Thank you for your feedback regarding your recent stay. I am very happy to hear you enjoyed your stay with us and we look forward to seeing you return again soon!

8/10 Good

Thurl

Stayed 2 nights in May 2020
Response from Filipa Pimentel - Front Office Manager on 31 May 2020
Thank you for your feedback. We are happy to hear you enjoyed your stay. Please let us know if there is anything further we can do to improve your overall rating of 8 to a 9 or a 10.

8/10 Good

Verified traveller

Business traveller
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Lovely staff at reception and very helpful. Nice hotel.
Stayed 1 night in Mar 2020
Response from Ty Gutzke - Hotel Manager on 6 Apr 2020
Thank you for this wonderful feedback. We are happy to hear that you enjoyed your stay

4/10 Poor

Verified traveller

Business traveller
Disliked: Cleanliness, property conditions & facilities
Property is in very poor condition. Rooms and building are run down and very unclean. Musty smell throughout.
Stayed 2 nights in Feb 2020
Response from Ty Gutzke on 19 Feb 2020
Thank you for this feedback. Please feel free to contact our friendly Reception team if there were any specific issues in your apartment, or something that you think we could do to improve. We take great pride in providing our guests with a clean and comfortable stay and it is disappointing to hear to hear that we fell short on this occasion.

10/10 Excellent

Burnie, Australia

Travelled with family and small children
Liked: Amenities
I love it because it was walking distance to the RBWH. Walking through the garden was very peaceful. When my daughter saw the place she said "where are the pandas "
Stayed 1 night in Feb 2020
Response from Ty Gutzke on 19 Feb 2020
What great feedback! While we don't have any pandas, there is a family of goldfish and crayfish living happily in our garden pond, and some of our younger guests (and staff) take great pleasure in feeding our smallest residents each day. It is great to hear that you enjoyed our peaceful setting and hope to welcome you back again soon.

6/10 Okay

Verified traveller

Stayed 1 night in Jan 2020
Response from Ty Gutzke on 19 Feb 2020
Thank you for your feedback!

10/10 Excellent

Verified traveller

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
I was very happy with the friendly & helpful staff. The apartment was neat & tidy, suited my needs. The convenience to the Royal Brisbane was my main interest of the property & I wasn't disappointed - a very easy walk.
Stayed 3 nights in Jan 2020
Response from Ty Gutzke on 19 Feb 2020
Thank you for sharing this lovely feedback! We are very glad to hear that you enjoyed your stay at Oaks Mews.

8/10 Good

allan

Liked: Cleanliness, property conditions & facilities, room comfort
Stayed 1 night in Jan 2020
Response from Ty Gutzke - Hotel Manager on 24 Feb 2020
Thank you for your feedback, Allan.

8/10 Good

Verified traveller

Travelled with family, Business traveller
Liked: Cleanliness, staff & service
Disliked: Amenities, property conditions & facilities
The shower in this unit in master bedroom was very poor. Needs to be fixed urgently. I did not the substandard shower and this hotel needs fix to keep guest happy
Stayed 1 night in Dec 2019
Response from Ty Gutzke - Hotel Manager on 24 Feb 2020
Thank you for your feedback. I'm glad to hear that you enjoyed your stay overall. Please feel free to contact us so that we can verify that the faulty shower head has since been replaced.

8/10 Good

Verified traveller

Business traveller, Travelled with partner
Liked: Staff & service, amenities
Close to everything - particularly the hospital and cafes and restaurants
Stayed 2 nights in Nov 2019

10/10 Excellent

Verified traveller

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Stayed 1 night in Nov 2019

10/10 Excellent

Dan, Queensland

Travelled with group
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Great location, close to Showgrounds, 3 bdrm aprtmnt was great size. Would like a full length mirror somewhere though. And bit of rust in bathroom and kitchen.
Stayed 1 night in Nov 2019

10/10 Excellent

Verified traveller

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 2 nights in Nov 2019

10/10 Excellent

Verified traveller

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Overall the property was very good, although a little light on with kitchen saucepans etc. for anyone on an extended stay Only thing we didn't like was the 2nd bedroom had no external window and was a bit stuffy. Unit was very quiet even though close to major roads
Stayed 2 nights in Oct 2019