Four Points by Sheraton Brisbane

Photo gallery for Four Points by Sheraton Brisbane

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Premium bedding, pillow-top beds, in-room safe, desk
Premium bedding, pillow-top beds, in-room safe, desk
Premium bedding, pillow-top beds, in-room safe, desk
Premium bedding, pillow-top beds, in-room safe, desk

Overview of Four Points by Sheraton Brisbane

Four Points by Sheraton Brisbane

4.0 star property

4.3/5 Excellent

Guests rated this property 4.6/5 for cleanliness.

Popular amenities

  • Free WiFi
  • Air conditioning
  • Restaurant
  • Gym
  • Business services
  • Parking available
Map
99 Mary Street, Brisbane, QLD, 4000

Explore the area

  • Popular LocationEagle Street Pier5 min walk
  • Popular LocationRoma Street Parkland18 min walk
  • Popular LocationStory Bridge9 min drive
  • AirportBrisbane, QLD (BNE)24 min drive

Choose dates to view prices

About this area

Brisbane

Four Points by Sheraton Brisbane is located in Brisbane Central Business District, a neighbourhood in Brisbane, and is in a shopping district and near the beach. Travellers looking for local activities can try Eagle Street Pier and Brisbane Cruise Terminal, while those looking to experience a bit of culture can stop by Queensland Performing Arts Centre. Looking to enjoy an event or a match? See what's going on at The Gabba or Suncorp Stadium. Discover the area's water adventures with nearby kayaking, or enjoy the great outdoors with mountain biking and hiking/biking trails.

What's nearby

  • Brisbane Botanic Gardens - 3 min walk
  • Eagle Street Pier - 5 min walk
  • Queen Street Mall - 5 min walk
  • Roma Street Parkland - 18 min walk
  • Story Bridge - 9 min drive

Getting around

  • Brisbane Central Station - 10 min walk
  • Brisbane Airport (BNE) - 30 min drive

Restaurants

  • Gilhooleys - 3 min walk
  • The Coffee Club - 3 min walk
  • Little Saigon Grill - 3 min walk
  • Coffee Anthology - 3 min walk
  • Brother Espresso - 3 min walk

About this property

Four Points by Sheraton Brisbane

4-star Brisbane hotel in Brisbane Central Business District, walk to Queen Street Mall
A restaurant, a 24-hour fitness centre and a bar/lounge are available at this smoke-free hotel. Free WiFi in public areas and a free manager's reception are also provided. Other amenities include a snack bar/deli, a 24-hour business centre and valet parking.
Four Points by Sheraton Brisbane offers 246 accommodations with iPod docking stations and laptop-compatible safes. Pillowtop beds feature premium bedding. A pillow menu is available. 40-inch LCD televisions come with premium cable channels, first-run films and pay-per-view films. Bathrooms include a shower, complimentary toiletries and hairdryers.

This Brisbane hotel provides complimentary wireless Internet access. Business-friendly amenities include desks and telephones. Additionally, rooms include complimentary bottles of water and coffee/tea makers. Housekeeping is offered on a daily basis and an iron/ironing board can be requested.

Recreational amenities at the hotel include a 24-hour fitness centre.

The recreational activities listed below are available either on-site or nearby; fees may apply.

Languages spoken

Chinese (Mandarin), English

Cleaning and safety practices

Enhanced cleanliness measures

Disinfectant is used to clean the property
High-touch surfaces are cleaned and disinfected
Sheets and towels are washed at 60°C or hotter
Follows the standard cleaning and disinfection practices of Commitment to Clean (Marriott)

Check-in

Contactless social distancing and check-out
Social distancing measures in place

Safety measures

Personal protective equipment worn by staff
Hand sanitiser provided
Individually wrapped food options available for breakfast and through room service
This information is provided by our partners.

Property amenities

Internet

  • Available in all rooms: Free WiFi
  • Available in some public areas: Free WiFi

Parking and public transport

  • Secured covered valet parking on site (AUD 49.00 per day; includes in/out privileges)
  • Electric car charging station on site

Food and drink

  • 1 restaurant
  • 1 bar
  • Free daily reception
  • 24-hour room service

Restaurants on site

  • The Eatery
  • Sazerac Rooftop Bar

Things to do

  • 24-hour fitness centre
  • Access to nearby outdoor pool

Family friendly

  • Access to nearby outdoor pool
  • Free cots/infant beds
  • Laundry facilities
  • Snack bar/deli
  • Soundproofed rooms

Conveniences

  • ATM/banking services
  • Lift
  • Front-desk safe
  • Vending machine

Guest services

  • 24-hour front desk
  • Concierge services
  • Daily housekeeping
  • Dry-cleaning service
  • Laundry facilities
  • Luggage storage
  • Porter
  • Tour/ticket assistance

Business services

  • 24-hour business centre
  • Conference space (2615 square feet)
  • Meeting rooms - 5

Accessibility

  • If you have any requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
  • Braille signage
  • Height-adjustable showerhead
  • In-room accessibility
  • Lever door handles
  • Low-height worktop and sink
  • Low-height door lock
  • Low-height electrical outlets in bathroom
  • Low-height view port in door
  • Raised toilet seat
  • Roll-in shower (select rooms)
  • Transfer shower
  • Visual alarms in hallways
  • Wheelchair-accessible business centre
  • Wheelchair-accessible fitness centre
  • Wheelchair-accessible path of travel
  • Wheelchair-accessible registration desk
  • Wheelchair-accessible restaurant

More

  • Smoke-free property

Room amenities

Bedroom

  • Air conditioning (climate-controlled)
  • Bed sheets
  • Blackout drapes/curtains
  • Free cots/infant beds
  • Pillow menu
  • Pillow-top mattress
  • Premium bedding

Bathroom

  • Free toiletries
  • Hairdryer
  • Private bathroom
  • Shower
  • Towels

Entertainment

  • 40-inch LCD TV
  • TV channels
  • First-run films
  • iPod dock
  • Films for purchase
  • Premium channels

Food and drink

  • Coffee/tea maker
  • Electric kettle
  • Free bottled water
  • In-room dining only

More

  • Connecting rooms available
  • Desk
  • Iron/ironing board (on request)
  • Laptop-compatible safe
  • Laptop-friendly workspace
  • Phone
  • Soundproofing

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Policies

Check-in

Check-in from 3 PM - 1:00 AM
Minimum check-in age - 18

Check-out

Check-out before 11 AM
Late check-out subject to availability
A late check-out fee will be charged
Express checkout

Special check-in instructions

Front desk staff will greet guests on arrival

Access methods

Staffed front desk

Pets

Pets not allowed

Children and extra beds

Children are welcome
Kids stay free! One child stays free when using existing bedding
Rollaway/extra beds are available for AUD 60.0 per night.
Free cots (infant beds)

Payment types

Important information

Optional extras

The following fees and deposits are charged by the property at the time of service, check-in or check-out.

  • Valet parking fee: AUD 49.00 per day (in/out privileges)
  • Late check-out is available for a fee (subject to availability, amount varies)
  • Rollaway bed fee: AUD 60.0 per night
  • Credit card charges are subject to a surcharge of 1.5 per cent

The above list may not be comprehensive. Fees and deposits may not include tax and are subject to change.

You need to know

Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
This property accepts credit cards, debit cards and cash
This property reserves the right to pre-authorise the guest's credit card prior to arrival.
Safety features at this property include a carbon monoxide detector, a fire extinguisher, a smoke detector, a security system, a first aid kit and window guards

We should mention

The property has connecting/adjoining rooms, which are subject to availability and can be requested by contacting the property using the number on the booking confirmation
Set meals are served in guestrooms only (no menus or public dining)

Property is also known as

Brisbane Four Points
Brisbane Sheraton
Four Points Brisbane
Four Points Sheraton Brisbane
Four Points Sheraton Hotel Brisbane
Sheraton Brisbane
Sheraton Brisbane Four Points
Sheraton Four Points Brisbane
Four Points Sheraton Brisbane Hotel
Four Points by Sheraton Brisbane Hotel
Four Points by Sheraton Brisbane Brisbane
Four Points by Sheraton Brisbane Hotel Brisbane

Frequently asked questions

Overall score and ratings

4.3

Excellent

Rating 5 - Excellent. 546 out of 973 reviews
5 - Excellent 56%
Rating 4 - Good. 295 out of 973 reviews
4 - Good 30%
Rating 3 - Okay. 71 out of 973 reviews
3 - Okay 7%
Rating 2 - Poor. 37 out of 973 reviews
2 - Poor 4%
Rating 1 - Terrible. 24 out of 973 reviews
1 - Terrible 2%

4.6/5

Cleanliness

4.5/5

Staff & service

4.4/5

Amenities

4.4/5

Property conditions & facilities

3.8/5

Eco-friendliness

5/5 Excellent

Travelled with family
Liked: Cleanliness, staff & service, amenities
Overall not a bad place to stay overnight. I love the free drinks offer if your a Bonvoy Marriot member
Stayed 1 night in Jun 2022

5/5 Excellent

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
This place was amazing! I had the perfect room. I got so much work done, and it was just beautiful. Thank you
Stayed 1 night in Jun 2022

3/5 Okay

Business traveller
Liked: Cleanliness, staff & service, property conditions & facilities
Check in was delayed as staff was new and training but very friendly staff Rooms clean and good size
Stayed 1 night in Jun 2022

5/5 Excellent

Liked: Cleanliness, staff & service
Rooms very nice, clean and spacious, staff very accommodating and helpful, reception area small and cramped thou, only thing I didn’t like, not sure about any amenities as was just overnight stay, would definitely stay again, very good price for what you get
Stayed 1 night in Jun 2022

2/5 Poor

Disappointing to wake up and have a cold shower in a hotel that was not cheap. I also had no hand soap provided in the bathroom. The bed was comfortable and quiet once the work had finished for the night on the project across the road.
Stayed 1 night in May 2022

5/5 Excellent

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Beautiful hotel with great staff and service. Only things I didn’t know the bar and restaurant not opening yet but we they allow us to use Westin hotel , great location for shopping and restaurants
Stayed 1 night in May 2022

1/5 Terrible

Travelled with partner
Liked: Cleanliness
Disliked: Staff & service
There is a major 24 hour construction site opposite the hotel for the cross river rail project. Staff told us that the work would stop at 5pm/7pm/8pm depending on who you asked. It did not stop. Got woken up many times by crashing machinery and jack hammers throughout the night and early morning. Staff were evasive when questioned about the noise on check in. I do not recommend anyone stay here until construction is complete.
Stayed 1 night in Apr 2022

4/5 Good

Travelled with group
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Excellent shower and bathroom. Air conditioner seemed to have only one setting - cold. I could not change it.
Stayed 3 nights in Mar 2022

3/5 Okay

Travelled with family
Liked: Cleanliness, amenities
Great location Staff were pleasant but didn’t listen to requests when asked so didn’t receive A bit disappointing
Stayed 1 night in Apr 2022

4/5 Good

Business traveller
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
The place was clean nice. The location is great as well. However, I asked for no-room service 2 days in a row but still received it. Only after the 3rd day and after complaining to them I got what I asked for.
Stayed 5 nights in Mar 2022