COVID-19 alert: Travel requirements are changing rapidly, including need for pre-travel COVID-19 testing and quarantine on arrival.

Check restrictions for your trip.Opens in new tab or window
See all properties

Novotel Brisbane Airport

Photo gallery for Novotel Brisbane Airport

Featured image
Outdoor pool
Outdoor pool
Premium bedding, minibar, in-room safe, desk
Premium bedding, minibar, in-room safe, desk

Overview of Novotel Brisbane Airport

UNESCO Sustainable Property

Novotel Brisbane Airport

4.5 out of 5

4.3/5 Excellent

Guests rated this property 4.5/5 for cleanliness.

Popular amenities

  • Pool
  • Air conditioning
  • Spa
  • Restaurant
  • Gym
  • Breakfast available

Cleaning and safety practices

  • Cleaned with disinfectant
  • Hand sanitiser provided
  • Personal protective equipment
6-8 The Circuit, Brisbane Airport, QLD, 4007

Explore the area

  • Popular LocationDFO Brisbane6 min walk
  • Popular LocationEagle Farm Racecourse5 min drive
  • AirportBrisbane, QLD (BNE)7 min drive
  • Popular LocationPortside Wharf8 min drive

Choose dates to view prices

Sorry, this property is temporarily unavailable 19 May 2020 - 30 Sep. 2021.

About this area

Brisbane

Located in Brisbane, Novotel Brisbane Airport is in an area with good airport proximity. Howard Smith Wharves and Story Bridge are notable landmarks, and some of the area's activities can be experienced at Brisbane Cruise Terminal and Eagle Street Pier. Consider Riverstage for a night out, and don't miss South Bank Parklands, a top local attraction.
View map
Map

What's nearby

  • DFO Brisbane - 6 min walk
  • Eagle Farm Racecourse - 5 min drive
  • Portside Wharf - 8 min drive
  • The Prince Charles Hospital - 8 min drive
  • Brisbane Cruise Terminal - 9 min drive

Getting around

  • Brisbane Toombul Station - 4 min drive
  • Brisbane Airport (BNE) - 7 min drive

Restaurants

  • Catalina Restaurant — 1 min walk
  • Brickhouse Cafe - 3 min drive
  • Saabi on Manson - 3 min drive
  • Dolci Sapori - 4 min drive
  • Viale Canova - 4 min drive

About this property

Novotel Brisbane Airport

Luxury Brisbane hotel in Brisbane Airport with free local shuttle
A restaurant, an outdoor pool and a 24-hour fitness centre are available at this smoke-free hotel. An area shuttle is free. Additionally, a bar/lounge, a sauna and a conference centre are on-site. All 157 rooms feature comforts such as premium bedding and pillow menus, while conveniences include fridges and coffee makers. 24-hour room service and WiFi are standard, as are LCD TVs with cable channels.
Novotel Brisbane Airport offers 157 forms of air-conditioned accommodation with minibars and a safe. Beds feature premium bedding. A pillow menu is available. 32-inch LCD televisions come with premium cable channels and pay-per-view films. Fridges and coffee/tea makers are provided. Bathrooms include baths or showers, complimentary toiletries and hairdryers.

In-room wireless Internet access is available for a surcharge. Business-friendly amenities include desks, complimentary newspapers and telephones. Additionally, rooms include an iron/ironing board and blackout curtains. Housekeeping is offered on a daily basis and in-room massages can be requested.

Recreational amenities at the hotel include an outdoor pool, a sauna and a 24-hour fitness centre.

Awards and affiliations

This property has signed the UNESCO Sustainable Tourism Pledge.

Cleaning and safety practices

Enhanced cleanliness measures

Disinfectant is used to clean the property
High-touch surfaces are cleaned and disinfected
Sheets and towels are washed at 60°C or hotter
Follows the standard cleaning and disinfection practices of ALLSAFE (Accor Hotels)
Follows the industry cleaning and disinfection practices of Safe Travels (WTTC - Global)

Social distancing

Social distancing measures in place

Safety measures

Gives staff personal protective equipment worn by staff
Hand sanitiser provided
Individually wrapped food options available for breakfast, lunch, dinner and through room service
This information is provided by our partners.

Property amenities

Internet

  • Available in all rooms: WiFi (AUD 10 per 24-hour period)
  • Available in some public areas: WiFi (AUD 10 per 24-hour period)

Parking and public transport

  • Self parking on site (AUD 25 per night)
  • Valet parking on site (AUD 35 per night)
  • Extended parking on site (surcharge)
  • Wheelchair-accessible parking available
  • Height restrictions apply for on-site parking
  • Return airport shuttle (surcharge) from 4:00 PM to 10:00 PM
  • Airport shuttle at scheduled times
  • Free local area shuttle

Food and drink

  • Buffet breakfast available for a fee daily 5:30 AM–10 AM: AUD 29.50 per person
  • 1 restaurant
  • 1 bar
  • 24-hour room service

Things to do

  • 24-hour fitness centre
  • Outdoor pool
  • Sauna

Family friendly

  • Free area shuttle
  • Free cots/infant beds
  • Laundry facilities
  • Outdoor pool
  • Fridge
  • Rollaway/extra beds (surcharge)

Conveniences

  • ATM/banking services
  • Lift
  • Front-desk safe

Guest services

  • 24-hour front desk
  • Daily housekeeping
  • Dry-cleaning service
  • Laundry facilities
  • Luggage storage
  • Porter

Languages spoken

  • English

Business services

  • Business centre
  • Computer station
  • Conference centre (1292 square feet of space)
  • Meeting rooms 6

Accessibility

  • If you have any requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
  • Accessible bathroom (select rooms)
  • Assistive listening devices available
  • In-room accessibility (select rooms)
  • Roll-in shower (select rooms)
  • Wheelchair-accessible parking
  • Wheelchair-accessible path to lift
  • Wheelchair-accessible registration desk
  • Wheelchair accessible (may have limitations)

More

  • Smoke-free property

Room amenities

Bedroom

  • Air conditioning
  • Bed sheets
  • Blackout drapes/curtains
  • Free cots/infant beds
  • Pillow menu
  • Premium bedding
  • Rollaway/extra beds (surcharge)

Bathroom

  • Bathtub or shower
  • Free toiletries
  • Hairdryer

Entertainment

  • 32-inch LCD TV
  • TV channels
  • Films for purchase
  • Premium channels

Food and drink

  • Coffee/tea maker
  • Minibar
  • Fridge

More

  • Connecting rooms available
  • Desk
  • Free newspapers
  • In-room massage
  • Iron/ironing board
  • Phone
  • Safe

Similar properties

See similar properties

Brisbane
Brisbane
Brisbane Airport
Brisbane Airport
Guest rating 4+
Guest rating 4+
Hotel
Hotel
Air conditioned
Air conditioned
Pool
Pool
4 star
4 star
Family-friendly
Family-friendly

Policies

Check-in

Check-in from 2 PM - midnight
Early check-in subject to availability
Early check-in fee: AUD 80
Express check-in

Check-out

Check-out before 11 AM
Late check-out subject to availability
Late check-out fee: AUD 80
Express check-out

Special check-in instructions

Front desk staff will greet guests on arrival
Due to COVID-19, this property's food and beverage options may be limited pursuant to local regulations.

Renovations and closures

This property is closed from 19 May 2020 to 30 September 2021 (dates subject to change).
Due to COVID-19, this property’s food and beverage options may be limited.

Access methods

Staffed front desk

Pets

Pets not allowed

Children and extra beds

Children are welcome
Kids stay free! Up to 2 children stay free when using existing bedding
Rollaway/extra beds are available for AUD 60.0 per stay.
Free cots (infant beds)

Payment types

Important information

Optional extras

The following fees and deposits are charged by the property at the time of service, check-in or check-out.

  • Fee for buffet breakfast: AUD 29.50 per person (approximately)
  • Fee for in-room wireless Internet: AUD 10 per 24-hour period (rates may vary)
  • Fee for wireless Internet in public areas: AUD 10 per 24-hour period (rates may vary)
  • Airport shuttle fee: AUD 6 per person (one-way)
  • Self-parking fee: AUD 25 per night
  • Valet parking fee: AUD 35 per night
  • Early check-in fee: AUD 80 (subject to availability)
  • Late check-out fee: AUD 80 (subject to availability)
  • Rollaway bed fee: AUD 60.0 per stay
  • Credit card charges are subject to a surcharge of 1.5 per cent

The above list may not be comprehensive. Fees and deposits may not include tax and are subject to change.

You need to know

Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
The name on the credit card used at check-in to pay for incidentals must be the primary name on the guestroom reservation
This property accepts credit cards; cash is not accepted
Please note that cultural norms and guest policies may differ by country and by property; the policies listed are provided by the property

We should mention

This property offers transfers from the airport (surcharges may apply); guests must contact the property with arrival details before travel, using the contact information on the booking confirmation
Only registered guests are allowed in the guestrooms
The property has connecting/adjoining rooms, which are subject to availability and can be requested by contacting the property using the number on the booking confirmation
Parking height restrictions apply

National rating

This property has been awarded a star rating from the Australian star ratings agency, Star Ratings Australia.

Property is also known as

Brisbane Airport Novotel
Novotel Brisbane Airport
Novotel Hotel Brisbane Airport
Novotel Brisbane Airport Hotel Brisbane
Novotel Brisbane Airport Hotel
Novotel Brisbane Hotel
Novotel Brisbane Airport Hotel
Novotel Brisbane Airport Brisbane Airport
Novotel Brisbane Airport Hotel Brisbane Airport

Frequently asked questions

Overall score and ratings

4.3

Excellent

Rating 5 - Excellent. 486 out of 1000 reviews
5 - Excellent 49%
Rating 4 - Good. 369 out of 1000 reviews
4 - Good 37%
Rating 3 - Okay. 98 out of 1000 reviews
3 - Okay 10%
Rating 2 - Poor. 35 out of 1000 reviews
2 - Poor 4%
Rating 1 - Terrible. 12 out of 1000 reviews
1 - Terrible 1%

4.5/5

Cleanliness

4.5/5

Staff & service

4.3/5

Amenities

4.3/5

Property conditions & facilities
Write a review

5/5 Excellent

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Stayed 1 night in Mar 2020

4/5 Good

Travelled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Very nice and good price close to airport
very helpful and friendly staff
Stayed 1 night in Mar 2020

1/5 Terrible

Stayed 1 night in Mar 2020

2/5 Poor

Travelled with family and small children
Liked: Amenities
Disliked: Cleanliness, property conditions & facilities
Dissapointed that the room was dirty; rubbish in the room and hadn't been cleaned. Breakfast service was poor with limited choice. Customer service poor as had questions of staff re shuttle and was provided nothing.
Stayed 1 night in Mar 2020

4/5 Good

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Good customer service, spacious rooms. The free car parking is $25 a night.
Stayed 1 night in Mar 2020