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Pacific Hotel Brisbane

Photo gallery for Pacific Hotel Brisbane

Featured image
Outdoor pool
Premium bedding, pillow-top beds, in-room safe, desk
View from Room
Premium bedding, pillow-top beds, in-room safe, desk

Overview of Pacific Hotel Brisbane

VIP Access

Pacific Hotel Brisbane

4 out of 5

4.2/5 Very good

Guests rated this property 4.3/5 for cleanliness.

Popular amenities

  • Pool
  • Free WiFi
  • Air conditioning
  • Restaurant
  • Breakfast available
  • Business services

Cleaning and safety practices

  • Cleaned with disinfectant
  • Hand sanitiser provided
  • Sheets and towels washed at 60°C
345 Wickham Terrace, Spring Hill, QLD, 4000

Explore the area

  • Popular LocationRoma Street Parkland6 min walk
  • Popular LocationEagle Street Pier16 min walk
  • Popular LocationSouth Bank Parklands17 min walk
  • AirportBrisbane, QLD (BNE)21 min drive

Choose dates to view prices

About this area

Brisbane

Located in Brisbane, Pacific Hotel Brisbane is in the city centre and near the airport. The area's natural beauty can be seen at Roma Street Parkland and Southbank Parklands, while Queensland Museum and Sciencentre and Queensland Performing Arts Centre are cultural highlights. Looking to enjoy an event or a match while in town? See what's going on at Suncorp Stadium.
View map
Map

What's nearby

  • Brisbane Private Hospital - 2 min walk
  • St. Andrew's War Memorial Hospital - 5 min walk
  • Roma Street Parkland - 6 min walk
  • Eagle Street Pier - 16 min walk
  • South Bank Parklands - 17 min walk

Getting around

  • Brisbane Roma Street Station - 8 min walk
  • Brisbane Airport (BNE) - 21 min drive

Restaurants

  • Restaurant and Bar — 1 min walk
  • Sisco BCL - 6 min walk
  • Spring Hill Deli & Cafe - 6 min walk
  • International Hotel - 6 min walk
  • Great Bar & Restaurant - 7 min walk

About this property

Pacific Hotel Brisbane

4-star Brisbane hotel in Brisbane Central Business District, walk to Roma Street Parkland
This smoke-free hotel features a restaurant, an outdoor pool and a bar/lounge. WiFi in public areas is free. Additionally, a coffee shop/café, self parking and conference space are on-site. All 179 rooms feature comforts such as pillowtop beds and premium bedding, while conveniences include electric kettles and free tea bags/instant coffee. In-room free WiFi and balconies are standard, as are Smart TVs with digital channels.
Pacific Hotel Brisbane offers 179 forms of accommodation with a safe and designer toiletries. Rooms open to balconies. Pillowtop beds feature premium bedding. 49-inch Smart televisions come with digital channels. Bathrooms include a shower, complimentary toiletries and hairdryers.

Guests can surf the web using complimentary wireless Internet access. Business-friendly amenities include desks and telephones. Additionally, rooms include an iron/ironing board and blackout curtains. Housekeeping is offered on a daily basis and in-room massages can be requested.

Recreational amenities at the hotel include an outdoor pool.

Cleaning and safety practices

Enhanced cleanliness measures

Disinfectant is used to clean the property
High-touch surfaces are cleaned and disinfected
Sheets and towels are washed at 60°C or hotter

Social distancing

Contactless check-out
Cashless transactions are available for all charges at the property

Safety measures

Hand sanitiser provided
Enhanced food service safety measures are in place
This information is provided by our partners.

Property amenities

Internet

  • Available in all rooms: Free WiFi
  • Available in some public areas: Free WiFi

Parking and public transport

  • Self parking on site (AUD 15 per night)
  • Limited on-site parking
  • Height restrictions apply for on-site parking
  • 24-hour return airport shuttle (surcharge)
  • Airport shuttle on request

Food and drink

  • Cooked-to-order breakfast available for a fee daily 6:30 AM–10:30 AM: AUD 10-30 for adults and AUD 5-30 for children
  • 1 restaurant and 1 coffee shop/cafe
  • 1 bar

Things to do

  • Outdoor pool

Family friendly

  • Free cots/infant beds
  • Laundry facilities
  • Outdoor pool

Conveniences

  • Ballroom
  • Banquet hall
  • Lift
  • Front-desk safe
  • Reception hall
  • Vending machine

Guest services

  • Daily housekeeping
  • Dry-cleaning service
  • Front desk (limited hours)
  • Laundry facilities
  • Luggage storage
  • Tour/ticket assistance
  • Wedding services

Languages spoken

  • English
  • French
  • Spanish

Business services

  • Conference space (1475 square feet)
  • Meeting rooms 4

Outdoors

  • Terrace

Accessibility

  • If you have any requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
  • In-room accessibility
  • Wheelchair-accessible path of travel
  • Wheelchair-width doorways

More

  • Smoke-free property

Room amenities

Bedroom

  • Air conditioning (climate-controlled)
  • Bed sheets
  • Blackout drapes/curtains
  • Free cots/infant beds
  • Pillow-top mattress
  • Premium bedding

Bathroom

  • Designer toiletries
  • Hairdryer
  • Shower
  • Towels

Entertainment

  • 49-inch smart TV
  • Digital channels

Food and drink

  • Electric kettle
  • Free tea bags/instant coffee

Outdoor space

  • Balcony

More

  • Connecting rooms available
  • Desk
  • In-room massage
  • Iron/ironing board
  • Laptop-friendly workspace
  • Phone
  • Safe

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Policies

Check-in

Check-in from 2:00 PM - 11:00 PM
Early check-in subject to availability
Early check-in is available for a fee (amount varies)
Late check-in subject to availability
Minimum check-in age - 18

Check-out

Check-out before 11 AM
Late check-out subject to availability
A late check-out fee will be charged

Special check-in instructions

The front desk is open daily from 7:00 AM - 11:00 PM
If you are planning to arrive after 11:00 PM please contact the property in advance using the information on the booking confirmation
Front desk staff will greet guests on arrival

Renovations and closures

The following facilities or services will be unavailable from July 1 2021 to January 1 2022 (dates subject to change):
  • Fitness facilities

Access methods

Staffed front desk

Pets

Pets not allowed (service animals welcome)
Service animals are exempt from fees

Children and extra beds

Children are welcome
Kids stay free! One child stays free when using existing bedding
Rollaway/extra beds are not available.
Free cots (infant beds)

Payment types

Important information

Fees

You'll be asked to pay the following charges at the property:

  • Deposit: AUD 100 per stay

We have included all charges provided to us by the property.

Optional extras

The following fees and deposits are charged by the property at the time of service, check-in or check-out.

  • Breakfast fee: between AUD 10 and AUD 30 for adults, and AUD 5 and AUD 30 for children (approximately)
  • Airport shuttle fee: AUD 20 per person (one-way)
  • Self-parking fee: AUD 15 per night
  • Early check-in is available for a fee (subject to availability, amount varies)
  • Late check-out is available for a fee (subject to availability, amount varies)
  • Credit card charges are subject to a surcharge of 1.5 per cent

The above list may not be comprehensive. Fees and deposits may not include tax and are subject to change.

You need to know

Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
The name on the credit card used at check-in to pay for incidentals must be the primary name on the guestroom reservation
This property accepts credit cards and debit cards; cash is not accepted
Safety features at this property include a smoke detector
Please note that cultural norms and guest policies may differ by country and by property; the policies listed are provided by the property

We should mention

This property offers transfers from the airport (surcharges may apply); guests must contact the property with arrival details before travel, using the contact information on the booking confirmation
The property has connecting/adjoining rooms, which are subject to availability and can be requested by contacting the property using the number on the booking confirmation
Parking height restrictions apply
This property welcomes guests of all sexual orientations and gender identities (LGBTQ friendly)

Property is also known as

Pacific Brisbane
Pacific Hotel Brisbane (formerly Hotel Urban Brisbane)
Hotel Urban Brisbane
Pacific Hotel Brisbane
Pacific Hotel Brisbane Hotel
Pacific Hotel Brisbane Spring Hill
Pacific Hotel Brisbane Hotel Spring Hill

Frequently asked questions

Overall score and ratings

4.2

Very good

Rating 5 - Excellent. 372 out of 956 reviews
5 - Excellent 39%
Rating 4 - Good. 416 out of 956 reviews
4 - Good 44%
Rating 3 - Okay. 124 out of 956 reviews
3 - Okay 13%
Rating 2 - Poor. 28 out of 956 reviews
2 - Poor 3%
Rating 1 - Terrible. 16 out of 956 reviews
1 - Terrible 2%

4.3/5

Cleanliness

4.3/5

Staff & service

4.2/5

Amenities

4.1/5

Property conditions & facilities
Write a review

4/5 Good

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
.
Stayed 1 night in Jun 2021

5/5 Excellent

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Location was excellent - close to CBD, river, shopping and botanic gardens. Upgrade was appreciated and so was free on site parking. Access gates had a problem but overall a good experience. View of Brisbane night lights was rewarding and worth a photo
Stayed 1 night in Jun 2021

5/5 Excellent

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Stayed 1 night in May 2021

4/5 Good

Travelled with family, Travelled with group
Liked: Cleanliness, staff & service
the property is very central and well priced, the staff are excellent and very friendly, the condition of the hotel has aged and needs an urgent uplift to justify the rate. the amenities are very poorly done and the showers leak like badly and the exhaust system is poor.
Stayed 3 nights in May 2021

5/5 Excellent

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
From check in too check out, everything was easy. Staff are friendly and the rooms were tidy with a comfortable bed. Thank you.
Stayed 1 night in May 2021