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Reviews of Bowen Terrace Accommodation

2.5 out of 5
Bowen Terrace Accommodation
365 Bowen Terrace, New Farm, QLD

Reviews

7.6

Good

Rating 10 - Excellent. 50 out of 195 reviews" "
Rating 8 - Good. 91 out of 195 reviews" "
Rating 6 - Okay. 27 out of 195 reviews" "
Rating 4 - Poor. 19 out of 195 reviews" "
Rating 2 - Terrible. 8 out of 195 reviews" "

7.8/10

Cleanliness

7.6/10

Staff & service

5.8/10

Amenities

7.2/10

Property conditions & facilities

Reviews

2/10 Terrible

Verified traveller

Disliked: Cleanliness, staff & service, amenities, property conditions & facilities
The room was not available for me even though I had booked and paid through wotif. Another guest at the establishment advised me that the owner is not taking on-line bookings and there was no room in any case. I have already emailed about this and I expect a full refund. Please advise when this will happen.
Stayed 1 night in Dec 2020

2/10 Terrible

SurvivedSomehow, Brisbane

Travelled with family
Disliked: Cleanliness, staff & service, amenities, property conditions & facilities
Confusion over whether I even had a booking when I was attempting to get my keys from staff who were not on site was only the beginning. I had an inkling of Fawlty Towers that proved to be premonitory gold. The pool had been filled in with dirt long before our arrival, so not being a tunnelling wombat, I was unable to partake. Sun-dried tomato and chicken gristle, a fallen screw and the butt ends of smoked joints lay on the long-uncleaned floor; tobacco cuttings on the mantel; and carpet tacks pointing up where the carpet had curled away from the wood on which to impale my foot. No soap even in the public toilet, much less the ensuite. The doona covers were not very absorbent, but they were the closet thing to towels we could find, short of using our next day's clothing. We were a little unsettled by what appeared to be a blood stain on the wall near where someone had apparently fallen heavily against the plasterboard. I imagined that the fall may have been precipitated by contact with the bare bayonets on the wall light fixture that had no shade to protect the unwary, and possibly stoned, traveller. On the positive side, if the previous occupant did meet his demise in the room at least the body had been removed, if not the evidence of his last meal. Oh, and no sign of tetanus from the carpet track obstacle course. Caveat emptor.
Stayed 1 night in Nov 2020

2/10 Terrible

Kerry, Springfield Lakes

Travelled with family
The property was not open, they were renovating. We had driven a while and had to go home. Not their fault. Wotif, thanks.
Stayed 1 night in Oct 2020

2/10 Terrible

Adam, Gold Coast

Business traveller
Disliked: Cleanliness, staff & service, amenities, property conditions & facilities
Filthy cockroach ridden place not COVID safe avoid at all costs
Stayed 1 night in Jul 2020

4/10 Poor

Diana

Travelled with group
Disliked: Cleanliness, staff & service, property conditions & facilities, room comfort
Good location, but very dirty overall
From pros - only location and price. Otherwise the accommodation was very very dirty - the public areas, the rooms, the toilet, as well as floors were very dirty. The trash bin got full overnight and was not changed in the morning at least not until we checked out around 10.30. The floors were in a good need of vaccum cleaner and the bathrooms and toilet need a COMPLETE clean.
Stayed 2 nights in Dec 2019

8/10 Good

Verified traveller

Stayed 1 night in Oct 2019

8/10 Good

Laura

Stayed 2 nights in Sep 2019

4/10 Poor

Verified traveller

Disliked: Cleanliness, property conditions & facilities, room comfort
Stay
Should've found somewhere elss
Stayed 1 night in Sep 2019

8/10 Good

Verified traveller

Travelled with family and small children
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Great for a one night stop over in Brisbane. Great location close to new farm
Stayed 1 night in Aug 2019
Response from Fergal and Bel on 28 Aug 2019
Thanks for taking the time to give us a great review we do appreciate it and hope to see you again soon!!

10/10 Excellent

Verified traveller

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Great location, fabulous set up and gorgeous historical mansion.
Stayed 3 nights in Aug 2019
Response from Fergal and Bel on 28 Aug 2019
Thanks for your excellent review we do appreciate it!!!

4/10 Poor

Bruce, Albuqerque, New Mexico, USA

Disliked: Staff & service, amenities, property conditions & facilities
No management on site. No soft drink or snack available. No wake up call or clock available. Only hotel shuttle available has to be reserved at airport from private company not related to property. In general, a shabby joint.
Stayed 1 night in May 2019

8/10 Good

Verified traveller

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Mar 2019
Response from Fergal and Bel on 25 Apr 2019
Thankyou for taking the time to review us - we do appreciate it!!!

8/10 Good

Muhammad

Business traveller
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Very nice and pleasant staff and stay there . Feel like my own home
Stayed 2 nights in Mar 2019
Response from Fergal and Bel on 25 Mar 2019
Thankyou Muhammad it was a great to have you stay with us and thankyou for taking the time to review us we do appreciate it!

8/10 Good

Guzel

Good one night stay
It was ok
Stayed 1 night in Mar 2019
Response from Bel and Fergal on 5 Mar 2019
Thanks Guzel for taking the time to review us! We do appreciate it!!

8/10 Good

Verified traveller

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Stayed 1 night in Feb 2019

8/10 Good

Lynne

Liked: Cleanliness
Cheap and convienant
Friendly housemates. Dormitory was in the basement and was very hot, no air-con. Wi-Fi was good.
Stayed 2 nights in Jan 2019
Response from Fergal on 21 Feb 2019
Thanks Lynne for taking the time to review us we do appreciate it!

8/10 Good

Cathy

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
A cosy, convenient, inexpensive, homely place to stay.
Stayed 1 night in Jan 2019
Response from Bel and Fergal on 15 Jan 2019
Thanks Cathy for your review! It is great to have you staying with us!

10/10 Excellent

Purinisese

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Jan 2019
Response from Bel and Fergal on 8 Jan 2019
Thanks Purinisese it was great to have you stay and we appreciate you for taking the time to review us! We hope you enjoy the rest of your holiday!!

10/10 Excellent

Verified traveller

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Very friendly and willing manager. Great comfortable bed. Good condition of sharing bathroom- esp with this cost Thank U.
Stayed 1 night in Dec 2018
Response from Bel and Fergal on 27 Dec 2018
Thankyou for your excellent review! It was a pleasure to have you stay with us

4/10 Poor

elle

Liked: Staff & service, property conditions & facilities
Disliked: Cleanliness, room comfort
Great location, lovely old Queenslander. Backpacker-style shared kitchen. Lovely people employed for cleaning and other chores. Negatives: no air-conditioning in rooms, which makes it unbearably hot and difficult to sleep at night. Bathroom in urgent need of complete renovation. No cleaning was done in my room during my 2 weeks stay.
Stayed 14 nights in Nov 2018
Response from Fergal and Bel on 20 Dec 2018
Thanks Elle for your feedback we will take on board the feedback you have provided. We do have some portable AC's available which we could have provided you with and we will ensure more guests know about this in the future if they would like it.

10/10 Excellent

Allissa

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
A Hidden Gem!!
Bowen Terrace is truly a hidden gem with convenient access to Brisbane CBD, Queen Street Mall, and South Bank Parkland via bus or walking along the riverfront. The managers, Ann and Brenda, were so lovely, helpful, and hospitable. This place had more of a bed and breakfast feel to it; there were always friendly and familiar faces without the noise or the party crowds typical of hostels, and it provided the perfect balance of privacy and socializing with other travelers. Both private and shared spaces were SPOTLESS, and cleaning was done on a daily basis. I enjoyed my stay here so much that I extended from one week to two and will definitely return if I need another night's stay in Brisbane.
Stayed 7 nights in Nov 2018
Response from Fergal and Bel on 18 Dec 2018
Thanks Allissa for your great feedback we enjoyed having you stay with us and hopefully see you back at Bowen Terrace if you are in Brisbane again! Kind Regards, Fergal and Bel

10/10 Excellent

Verified traveller

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
A very quaint hotel with character. It is clean and has all you need to make your stay as smooth as possible. The staff are very friendly and helpful and are there to make your stay enjoyable. I would recommend this hotel 10 out of 10.
Stayed 3 nights in Nov 2018
Response from Ann on 5 Dec 2018
Hi there, Not sure who you are as this review has come through as anonymous, but thanks so much - we are thrilled you have given us 10/10.

10/10 Excellent

Karen

We had a great time staying here whilst visiting our daughter in the city.here. We usually stay in the city at a bland budget hotel because it has free car parking. Our daughter was a bit concerned and thought we might be squashed in with backpackers and less friendly short stay room frequenters. We had an amazing time. Not only was our room character filled and the staff friendly, there was plenty of free on street parking. We walked, scooterd and ubered our way around the city easily. The house had hostel rooms downstairs, but we didn't see or hear anybody other than a family on our floor. The private bathroom was small but spotless. It's an easy walk to the river, New Farm shops, the movies and New Farm Park. The only noise came from the street outside, which wasn't much as it is in a residential area. We might not have heard anything, but we kept the window open as it was a hot night. No aircon, but we were fine with the open window and overhead fan. A nice character century old home away from home. Definitely our new first choice. We also saved $40 a night on what we usually pay.
Stayed 1 night in Nov 2018
Response from Bel and Fergal on 19 Dec 2018
Thankyou Karen for your excellent rating and we hope to see you back at Bowen Terrace soon!!!

8/10 Good

Verified traveller

Liked: Staff & service, property conditions & facilities
Great location in New Farm, not too far from ferry and the Powerhouse
Stayed 1 night in Nov 2018
Response from Bel and Fergal on 8 Jan 2019
Thankyou for your review!

10/10 Excellent

Jennifer

Home away from home.
Bowen Terrace accommodation is very homely and clean. My trip was to see my brother who lives by. Apparently according to the owner they have many Guests who have family living in the area but don’t have enough space for guests . I would recommend this pace for short and also wonderful for longer stays. Very central to Brisbane CBD but in a quiet little pocket. Great restaurants and cafes nearby as well as supermarket and Saturday food markets.
Stayed 1 night in Aug 2018
Response from Ann on 29 Aug 2018
Hello Jennifer Thank you so much for a great review. Quite honestly businesses like ours don't survive unless we're good at what we do !!! I am so pleased you enjoyed your stay with us. We do hope to see you at another time. Warm regards

8/10 Good

Verified traveller

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Lovely old Queenslander. Comfortable clean room. Easy check in process for after hours check in. A little bit of noise from the street until later in the evening made an early night challenging.
Stayed 1 night in Jun 2018
Response from Ann Owner on 8 Aug 2018
Good morning, Thank you for the response. Unfortunately street noise so close to the CBD is hard to control :-( Hope to see you another time when I can place you in a room on the other side of the house. Thanks again, Ann

4/10 Poor

Julia

Liked: Staff & service
Disliked: Cleanliness
Very nice location close to the city but very noisy. Bathroom should be cleaner!
Stayed 2 nights in May 2018

10/10 Excellent

Mihir

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Response from Ann Manager/Owner on 17 Apr 2018
Hello Mihir, I am absolutely thrilled that you have given us a 5/5 score. We sincerely thank you and are extremely glad you enjoyed staying with us.....take care and hope to see you another time.

8/10 Good

Verified traveller

Liked: Staff & service, property conditions & facilities
Average, noise hazards in the kitchen and mixed do
Stayed in 4 mixed dorm for two nights over weekend. Motel is good, but people always leave dirty dishes in the sink. Also the big public fridge there is very noisy. The noise of aircon in the room was loud and quite disturbing.
Response from Ann Manager/Owner on 30 Mar 2018
Hello, Unfortunately from time to time (despite the number of times people are asked) there are some guests who continue to not be ideal in the cleaning up area. Feel sure this happens in most hostels. In reality, we thoroughly clean everything in the house everyday to make things perfect for our guests. The portable aircon unit in the dorm is a little noisy when being used I agree - it was left to us by another guest so thought it would be a welcome addition during the heat of February in lieu of fans.

10/10 Excellent

Verified traveller

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
nice stay!
stayed for a night. super quick check in and out. friendly staff. 4 bed mixed dorm was nice. free wifi, a nice walk/bus trip to the nightlife in the valley. safe neighbourhood. i'd stay there again
Stayed 1 night in Mar 2018
Response from Ann, Manager/Owner on 28 Mar 2018
Thanks for the feedback. Will be great to see you back another time.

8/10 Good

Shirley D

Liked: Cleanliness, room comfort
Good Basic Place to Stay in Brisbane
This is a good basic place to stay, especially if you are passing through. It's in a neighborhood so there weren't restaurants close by. Since I was on my way to the airport in the morning I was unable to work out breakfast. Rooms were clean and small, worked well for an overnight. Shared bathrooms so shower planning was important. The common area was well used-there is a kitchen if you want to cook. The house itself is old, it was quiet the night I stayed but walls are a bit thin.
Response from Owner on 14 Mar 2018
Hello Shirley,Thank you for taking the time to write a review. It's a shame you didn't know about all the very closeby restaurants i.e. Indian, Thai, A-la-carte, Italian, pizza, turkish - just 5 minutes walk....there is an amazing breakfast cafe just over the road from the movie cinema...hopefully we will see you another time and I can share lots of this information with you. Not sure why we didn't get to pass this info on - maybe you checked in after hours.....Cheers for now Ann

6/10 Okay

Gary, UK

Liked: Cleanliness, staff & service, room comfort
Lovely Old World Queensland House
Lovely traditional old Queensland House. The owner Anne is most welcoming and very helpful. Her staff are most helpful also. The house can be noisy in the evenings due to its traditional construction. I.e. thin walls. Would recommend. Very good value for money.
Stayed 2 nights in Nov 2017
Response from Ann on 28 Nov 2017
Morning, Thank you for your very kind comments. We try hard to make everyone's stay at Bowen Terrace 'a good one'.....hope to see you again sometime. Cheers Ann

8/10 Good

Sharnjit

Liked: Cleanliness, staff & service
Stayed 1 night in Jul 2017
Response from maria on 23 July 2017
Good morning Sharnjit, thank you for giving us a 4 star rating.....much appreciated. Hope to see you again another time. Kind regards Ann Bowen Terrace Accommodation

8/10 Good

Verified traveller

Liked: Cleanliness, staff & service, property conditions & facilities
Staff was nice and friendly. Facilities were OK, but my room was under stair. So couldn't get sunlight and any view through the window.
Stayed 3 nights in Jun 2017
Response from Ann on 15 July 2017
Thank you for taking the time to review our house. I wish you had said something when you were here so I could possibly have moved you to another room. We do hope to see you another time when I will ensure you are happy with the room.

10/10 Excellent

Bethany Clark

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed here for one night. I would recommend it to anyone. Clean rooms and friendly staff.
Stayed 1 night in Jul 2017
Response from maria on 15 July 2017
Hi Bethany, Thank you for leaving a review. Much appreciated. Hope to see you back another time. Warm regards Ann

8/10 Good

Verified traveller

Liked: Cleanliness, staff & service, property conditions & facilities
Clean and great value for money
Reminds me of the old charm of how accommodation use to be. Genuine staff, real wood instead steel and plastic, shared clean facilities, no air conditioning but ceiling fans and very airy and has a swimming pool out the back (very welcome during our stay). Definitely consider another stay.

6/10 Okay

julia

Liked: Cleanliness, staff & service
Disliked: Room comfort
Quiet hostel close to shops
The staff were friendly and efficient. The hostel was always kept very clean and the kitchen is well equipped. I stayed in a downstairs twin room which was hot, although a fan was provided. I didn't like that I stayed nearly A week and the sheets on my bed were never changed, and the bin not emptied, despite the other bed being changed regularly for new guests. There are two nice decks to sit on.

10/10 Excellent

Kirsty, NSW

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Exactly what I wanted
I found the accommodation well kept, with good facilities. My bed was really comfy and I think the mattress was new. Nice and close to cafes and restaurants, and the cinema, and easy 15min walk to the station. Affordable price, would stay there again.

4/10 Poor

Verified traveller

Disliked: Property conditions & facilities, room comfort
No air conditioners. Summer. Uncomfortable
Booked in for 3 nights at a good price through wotif. As soon as it goes to the page to pay. the price gets bumped up another $100 or so. Get the place, no air conditioners. Stinking hot. My son had to sleep on the floor it was sweltering. Light bulb in the bathroom not fixed before we got there. Then try to leave the day before because its just so uncomfortable but don't even get our money back. Not happy at all.

8/10 Good

Verified traveller

Liked: Cleanliness, staff & service, property conditions & facilities

2/10 Terrible

Verified traveller

Disliked: Cleanliness, staff & service, property conditions & facilities, room comfort
Absolutely disappointed!
I called when my husband booked. We told the lively lady I was on a course and would be coming in late and leaving early for 3 nights. When I arive it said I was in room 14. So I went down a long hallway that creaked so loud.. down stairs there was a clean lounge room and kitchen.. I kept going to room 14. I opend the door to find my bunk. It was incomplete darkness and I had no power on my ph to see where I was going the guy in the bunk near the door yelled at me. The bunks on the left were snoring so loud.the Room stunk like vomit. The guy yelling at me said my bunk was over there. So with my bags I trip in the dark on their bags and things. Get to my bunk there was a guy asleep in it. I still had the guy yelling at me.. so I got out of there.. it was 2 am by the time I drove 3 hrs home. I almost crashed on the highway for falling asleep. I was late to every class the next day that cost me $1700 to attend. Then that big drive home because no way I was going back to that hole.

8/10 Good

Verified traveller

Liked: Cleanliness, staff & service
Great value / location
Not luxury but great value and walking distance from city

2/10 Terrible

kym, h

Disliked: Cleanliness, staff & service, property conditions & facilities, room comfort
Room was clean but furnishing old and bed terrible uncomfortable. No ensuite was not stated in advertising and had room next to shared bathroom. It was to noisy

10/10 Excellent

Dan, Melbourne

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
A lovely friendly little place
Great night sleep, very convenient, with lots of breakfast options! :)

10/10 Excellent

Dan , BC, Canada

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Awesome budget accommodation!
Awesome location in New Farm, room was ready to go and organized key pickup even with our extremely late last minute booking. Great room, pool, shared kitchen facilities etc. Awesome value for Brisbane.

10/10 Excellent

Jo, England

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Great place!
Stayed there twice so far and if/when I return to Brisbane, I would stay there again, love it!
Response from Maria on 29 Mar 2016
Thankyou for your lovely review we look forward to having you back again

8/10 Good

M, Yamba NSW

Liked: Cleanliness, staff & service, property conditions & facilities
recommend
Perfect for 1 night stay. I stayed in the single bedroom, small but comfortable & very clean as were the shared bathrooms. My next visit I would opt for the double bed room just due to the location of the the room I stayed in being near the stairs going down to the common room & the noise that comes up from the TV down there into the bedroom window. But hey it was 1 night, affordable,clean and a great location to where I needed to be. I felt very safe walking the street for dinner as single female.Highly recommend & if I need to be in Brisbane for another conference this is where I will stay.
Response from Maria on 7 Apr 2016
Thankyou for your review, we have single rooms in different locations so please let us know if you are rebooking.

8/10 Good

Jaime

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Well worth your money.
Response from maria on 7 Apr 2016
Hey Jaime Thanks for staying we thinks its good value too.

10/10 Excellent

Patrick, Germany

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
When you found a place like this...
you have tol fell on your knees and have had to be very thankful! Clean, lovely rooms with planty space. A kitchen with all the stuff you need, a BBQ, a Pool, Self Service Laundry and a lot of fun. BBQ-Dinner with all the guest who want, a Trivia Evening and the helpfull Maria. She tell you what to do and where to go. It's placed a nice walk from CBD, but not to far, ferry and bus connection and yes of course WIFI
Response from Maria on 26 Feb 2016
Hi Patrick It was great to have you and the family stay, we definitely hope to meet you again one day. Maria

10/10 Excellent

Brian, Pacific Rim

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Clean, comfortable, cost effective and friendly
Being just one block away from one of Brisbane's main roads provides great shops, cafes, restaurants and public transport. The staff are friendly and very knowledgeable, and Brisbane is a great city. Anyone looking for medium cost and high quality accommodation could do a lot worse.
Response from Maria on 26 Feb 2016
Hi Brian Thankyou for your review, We love having everything so close to us too. Hope you pop in and visit again next time you are in Brisbane. Maria