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Overview of Best Western Plus Hotel Diana

Photo gallery

Guest reviews

4.1 / 5Very Good
1,639 reviews
Guests rated this property 4.0/5 for cleanliness.

Amenities

  • Free WiFi
  • Air Conditioning
  • Spa
  • Restaurant

Map

Highlights

Popular LocationMater Hospital Brisbane3 min walk
Popular LocationMater Private Hospital Brisbane7 min walk
RestaurantEat Street Northshore13 min drive
AirportBrisbane, QLD (BNE)26 min drive

Choose dates to view prices

  • Deluxe Room, 1 Queen Bed, Non Smoking

    4.8/5 guest room rating

    Room amenities

    • 28 sq m
    • Sleeps 2
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  • Deluxe Room, 1 King Bed, Non Smoking

    4.9/5 guest room rating

    Room amenities

    • 28 sq m
    • Sleeps 2
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  • Deluxe Room, Multiple Beds, Non Smoking

    4.1/5 guest room rating

    Room amenities

    • 28 sq m
    • Sleeps 3
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  • Deluxe Room, 1 King Bed, Accessible, Non Smoking

    4.6/5 guest room rating

    Room amenities

    • 28 sq m
    • Sleeps 2
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  • Suite, 1 Queen Bed with Sofa bed, Non Smoking, Kitchenette (with Sofabed)

    Room amenities

    • 42 sq m
    • Sleeps 3
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  • Standard Apartment, 1 Queen Bed with Sofa bed, Non Smoking, Kitchenette (with Sofabed)

    Room amenities

    • 48 sq m
    • Sleeps 4
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  • Superior Suite, Multiple Beds, Non Smoking, Kitchenette

    5/5 guest room rating

    Room amenities

    • 52 sq m
    • Sleeps 4
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About this area

Woolloongabba

Located in South Bank, Best Western Plus Hotel Diana is connected to a shopping centre. Queen Street Mall and Portside Wharf are worth visiting if shopping is on the agenda, while those wishing to experience the area's natural beauty can explore South Bank Parklands and Brisbane Botanic Gardens. Looking to enjoy an event or a match? See what's going on at The Gabba or Suncorp Stadium.

Map
Popular Location

What's nearby

  • Mater Hospital Brisbane - 3 min walk
  • Mater Private Hospital Brisbane - 7 min walk
  • The Gabba - 15 min walk
  • Riverstage - 18 min walk
  • Kangaroo Point Cliffs - 8 min drive

Getting around

  • South Bank Station - 11 min walk
  • Brisbane, QLD (BNE) - 26 min drive

Restaurants

  • Hotel Breakast Buffet — 1 min walk
  • Boo's Kitchen — 1 min walk
  • Eat Street Northshore - 13 min drive

About this property

Best Western Plus Hotel Diana

Luxury hotel connected to a shopping centre in South Bank with restaurant
This hotel features a restaurant, a 24-hour fitness centre and a bar/lounge. WiFi in public areas is free. Other amenities include a coffee shop/café, a 24-hour business centre and spa services. All 67 rooms feature comforts such as pillowtop beds and premium bedding, while conveniences include fridges and electric kettles. Complimentary wireless Internet access and minibars are standard, as are flat-screen TVs with cable channels.
Best Western Plus Hotel Diana offers 67 forms of air-conditioned accommodation with minibars and a safe. Pillowtop beds feature premium bedding. 40-inch Flat-screen televisions come with premium cable channels. Bathrooms include complimentary toiletries and hairdryers.
Guests can surf the web using complimentary wireless Internet access. Business-friendly amenities include desks and telephones; free local calls are provided (restrictions may apply). Additionally, rooms include an iron/ironing board and blackout curtains. Housekeeping is provided on a daily basis.

Property amenities

Internet

Available in all rooms: Free WiFi
Available in some public areas: Free WiFi

Parking and public transport

No on-site parking available

Food and drink

Buffet breakfast available for a fee 7:00 AM–9:00 AM on weekdays and 7:30 AM–10:00 AM on weekends: AUD 15 for adults and AUD 8 for children
1 restaurant and 1 coffee shop/cafe
1 bar
Room service available

Things to do

24-hour fitness centre
Shopping
Spa services

Family friendly

Dry-cleaning service
Free cots/infant beds
Corner/local shop
Laundry facilities
Fridge
Rollaway/extra beds (surcharge)

Conveniences

ATM/banking services
Lift
Free newspapers in reception
Front-desk safe
Gift shop/newsstand
Corner/local shop

Guest services

Concierge services
Daily housekeeping
Dry-cleaning service
Front desk (limited hours)
Hair salon
Laundry facilities
Luggage storage
Multilingual staff
Wedding services

Languages spoken

English
French
Italian
Spanish

Business services

24-hour business centre
2 meeting rooms
Computer station
Conference space (1507 square feet)

Outdoors

Garden
Terrace

Spa

Aromatherapy
Body scrubs
Body treatments
Facials
Manicures and pedicures
Massage - deep-tissue
Massage - sports
Reflexology

Accessibility

If you have requests for specific accessibility needs, please note them in the special requests field on the booking page after selecting your room.
Accessible bathroom
In-room accessibility
Roll-in shower
Wheelchair-accessible concierge desk
Wheelchair-accessible parking
Wheelchair-accessible path of travel
Wheelchair-accessible registration desk
Wheelchair-accessible restaurant

More

Designated smoking areas
TV in reception

Room amenities

Bedroom

Air conditioning
Blackout drapes/curtains
Free cots/infant beds
Climate control (heating)
Linens
Pillow-top mattress
Premium bedding
Rollaway/extra beds (surcharge)

Bathroom

Free toiletries
Hairdryer
Towels

Entertainment

40-inch flat-screen TV
TV channels
Premium channels

Food and drink

Electric kettle
Minibar
Fridge

More

Connecting rooms available
Desk
Free local calls
Iron/ironing board
Phone
Safe

Policies

Check-in

Check-in between 2:00 PM and 7:00 PM
Late check-in subject to availability
Minimum check-in age - 18

Check-out

Check-out before 10 AM
Late check-out subject to availability

Special check-in instructions

The front desk is open daily from 7:00 AM - 7:00 PM
To make arrangements for check-in please contact the property ahead of time using the information on the booking confirmation
If you are planning to arrive after 7:00 PM please contact the property in advance using the information on the booking confirmation
Guests must contact the property in advance for check-in instructions; front desk staff will greet guests on arrival
Due to COVID-19, this property's food and beverage options may be limited pursuant to local regulations.

Access methods

Staffed front desk

Pets

Pets not allowed (service animals welcome)

Children and extra beds

Children are welcome
Kids stay free! Up to 3 children stay free when using existing bedding
Rollaway/extra beds are available for AUD 20.0 per night.
Free cots (infant beds)

Payment types

American Express
Diners Club
Mastercard
Visa

Important information

Optional extras

The following fees and deposits are charged by the property at the time of service, check-in or check-out.

  • Fee for buffet breakfast: AUD 15 for adults and AUD 8 for children (approximately)
  • Late check-out is available for a fee (subject to availability, amount varies)
  • Rollaway bed fee: AUD 20.0 per night

The above list may not be comprehensive. Fees and deposits may not include tax and are subject to change.

You need to know

Extra-person charges may apply and vary depending on property policy.
Government-issued photo identification and a credit card, debit card or cash deposit may be required at check-in for incidental charges.
Special requests are subject to availability upon check-in and may incur additional charges. Special requests cannot be guaranteed.
  • No on-site parking is available.
  • Please note that cultural norms and guest policies may differ by country and by property. The policies listed are provided by the property.

We should mention

Reservations are required for massage services and spa treatments; reservations can be made by contacting the property prior to arrival, using the contact information on the booking confirmation
The property has connecting/adjoining rooms, which are subject to availability and can be requested by contacting the property using the number on the booking confirmation

National rating

This property has been awarded a star rating from the Australian star ratings agency, Star Ratings Australia.

Property is also known as

Diana Plaza Hotel Woolloongabba
Diana Plaza Hotel
Diana Plaza Woolloongabba
Diana Plaza
Best Western Plus Hotel Diana Woolloongabba
Best Western Plus Diana Woolloongabba
Best Western Plus Diana

Guest reviews

4.1
Very Good
5 - Excellent
573
4 - Good
734
3 - Okay
234
2 - Mediocre
68
1 - Poor
30
4.0
Cleanliness
4.0
Service and Staff
4.3
Amenities
3.7
Property condition

5/5 Excellent

  • Liked: Staff & service, amenities, property conditions & facilities

I've been staying here for many years now. Great central location. Free parking and wifi. Rooms are modern - as per the photos on the website. Staff are very accommodating. Toiletries supplied are quite basic - especially the soap - perhaps the only thing to be improved on.

Stayed 2 nights in Mar 2020

5/5 Excellent

  • Liked: Cleanliness, staff & service, amenities, property conditions & facilities

Friendly staffs. Close to shopping area and downtown.

Stayed 3 nights in Mar 2020

4/5 Good

  • Liked: Cleanliness, staff & service, amenities, property conditions & facilities

Close access to childrens hospital, southbank and public transport. Staff were absolutely pleasant and helpfull

Stayed 1 night in Mar 2020

5/5 Excellent

  • Liked: Cleanliness, staff & service, amenities, property conditions & facilities

Stayed 1 night in Feb 2020

4/5 Good

  • Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

Late checkin was easy and friendly. Really comfortable rooms. Good location. Fantastic showers!!! Definitely stay here again. Very close for hospital stays. Breakfast - variety but the hot food was actually cold and it was only 7:45 am - would probably skip the breakfast next time.

Stayed 1 night in Feb 2020