Best Western Plus Hotel Diana

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Premium bedding, pillow-top beds, minibar, in-room safe
Premium bedding, pillow-top beds, minibar, in-room safe
Premium bedding, pillow-top beds, minibar, in-room safe
Premium bedding, pillow-top beds, minibar, in-room safe

Overview of Best Western Plus Hotel Diana

VIP Access

Best Western Plus Hotel Diana

4.5 star property

4.1/5 Very good

Guests rated this property 4.3/5 for cleanliness.

Popular amenities

  • Free WiFi
  • Air conditioning
  • Spa
  • Restaurant
  • Gym
  • Breakfast available

Cleaning and safety practices

  • Cleaned with disinfectant
  • 24-hour vacancy between guest room stays
  • Hand sanitiser provided
  • Personal protective equipment
Map
12 Annerley Rd, Woolloongabba, QLD, 4102

Explore the area

  • Popular LocationLady Cilento Children's Hospital6 min walk
  • Popular LocationMater Private Hospital Brisbane7 min walk
  • Popular LocationSouth Bank Parklands10 min walk
  • AirportBrisbane, QLD (BNE)24 min drive

Choose dates to view prices

About this area

Brisbane

Located near the beach, Best Western Plus Hotel Diana is in South Bank neighbourhood and is connected to a shopping centre. Queen Street Mall and Portside Wharf are worth visiting if shopping is on the agenda, while those wishing to experience the area's natural beauty can explore South Bank Parklands and Brisbane Botanic Gardens. Looking to enjoy an event or a match? See what's going on at The Gabba or Suncorp Stadium.
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Map

What's nearby

  • Mater Hospital Brisbane - 3 min walk
  • Lady Cilento Children's Hospital - 6 min walk
  • Mater Private Hospital Brisbane - 7 min walk
  • South Bank Parklands - 10 min walk
  • The Gabba - 15 min walk

Getting around

  • South Bank Station - 11 min walk
  • Brisbane Airport (BNE) - 24 min drive

Restaurants

  • Bengal Kitchen Indian Restaurant - 3 min walk
  • Morrison Hotel - 3 min walk
  • Cafe 63 - 7 min walk
  • Under The Clock - 8 min walk
  • The Ship Inn - 9 min walk

About this property

Best Western Plus Hotel Diana

Luxury hotel connected to a shopping centre in Brisbane with 24-hour fitness
This hotel features a restaurant, a 24-hour fitness centre and a bar/lounge. WiFi in public areas is free. Other amenities include a 24-hour business centre, a coffee shop/cafe and spa services. All 67 rooms feature comforts such as pillowtop beds and premium bedding, while conveniences include fridges and electric kettles. In-room free WiFi and minibars are standard, as are flat-screen TVs with cable channels.
Best Western Plus Hotel Diana offers 67 air-conditioned accommodations with minibars and a safe. Pillowtop beds feature premium bedding. 40-inch Flat-screen televisions come with premium cable channels. Bathrooms include a shower, complimentary toiletries and hairdryers.

Guests can surf the web using complimentary wireless Internet access. Business-friendly amenities include desks and telephones; free local calls are provided (restrictions may apply). Additionally, rooms include an iron/ironing board and blackout curtains. Housekeeping is provided on a daily basis.

Recreational amenities at the hotel include a 24-hour fitness centre.

The recreational activities listed below are available either on-site or nearby; fees may apply.

Guests can pamper themselves by indulging in the on-site spa services. Services include deep-tissue massages, sports massages, facials and body scrubs. A variety of treatment therapies are provided, including aromatherapy and reflexology.

Cleaning and safety practices

Enhanced cleanliness measures

Disinfectant is used to clean the property
Property is disinfected with electrostatic spray
High-touch surfaces are cleaned and disinfected
Sheets and towels are washed at 60°C or hotter
Follows the standard cleaning and disinfection practices of We Care Clean (Best Western)

Social distancing

Cashless transactions are available for all charges at the property
Guest rooms kept vacant for 24 hours between stays
Social distancing measures in place
Contactless room service is available.

Safety measures

Personal protective equipment worn by staff
Masks are required at the property
Hand sanitiser provided
Enhanced food service safety measures are in place
This information is provided by our partners.

Property amenities

Internet

  • Available in all rooms: Free WiFi
  • Available in some public areas: Free WiFi

Parking and public transport

  • Wheelchair-accessible parking available

Food and drink

  • Breakfast available for a fee: AUD 20 per person
  • 1 restaurant and 1 coffee shop/cafe
  • 1 bar
  • Room service available

Things to do

  • 24-hour fitness centre
  • Shopping
  • Spa services

Family friendly

  • Corner/local shop
  • Laundry facilities
  • Fridge
  • Rollaway/extra beds (surcharge)

Conveniences

  • ATM/banking services
  • Lift
  • Free newspapers in reception
  • Front-desk safe
  • Gift shop/newsstand
  • Corner/local shop

Guest services

  • 24-hour front desk
  • Concierge services
  • Daily housekeeping
  • Dry-cleaning service
  • Hair salon
  • Laundry facilities
  • Luggage storage
  • Multilingual staff
  • Wedding services

Languages spoken

  • English
  • French
  • Italian
  • Spanish

Business services

  • 24-hour business centre
  • Computer station
  • Conference space (1507 square feet)
  • Meeting rooms - 2

Outdoors

  • Garden
  • Terrace

Spa

  • Aromatherapy
  • Body scrubs
  • Body treatments
  • Facials
  • Manicures and pedicures
  • Massage - deep-tissue
  • Massage - sports
  • Reflexology

Accessibility

  • If you have any requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
  • Accessible bathroom (select rooms)
  • In-room accessibility (select rooms)
  • Roll-in shower (select rooms)
  • Wheelchair-accessible concierge desk
  • Wheelchair-accessible parking
  • Wheelchair-accessible path of travel
  • Wheelchair-accessible registration desk
  • Wheelchair-accessible restaurant

More

  • Designated smoking areas
  • Renovated entire property – October 2016
  • TV in lobby

Restaurants on site

  • Boo's Kitchen
  • D'Ago

Room amenities

Bedroom

  • Air conditioning
  • Bed sheets
  • Blackout drapes/curtains
  • Heating (climate-controlled)
  • Pillow-top mattress
  • Premium bedding
  • Rollaway/extra beds (surcharge)

Bathroom

  • Free toiletries
  • Hairdryer
  • Private bathroom
  • Shower
  • Towels

Entertainment

  • 40-inch flat-screen TV
  • TV channels
  • Premium channels

Food and drink

  • Electric kettle
  • Minibar
  • Fridge

More

  • Connecting rooms available
  • Desk
  • Free local calls
  • Iron/ironing board
  • Phone
  • Safe

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Policies

Check-in

Check-in from 2:00 PM - 10:00 PM
Early check-in subject to availability
Late check-in subject to availability
Minimum check-in age - 18

Check-out

Check-out before 10 AM
Late check-out subject to availability
A late check-out fee will be charged

Special check-in instructions

To make arrangements for check-in please contact the property at least 24 hours before arrival using the information on the booking confirmation
If you are planning to arrive after 10:00 PM please contact the property in advance using the information on the booking confirmation
Guests must contact the property in advance for check-in instructions; front desk staff will greet guests on arrival

Renovations and closures

The following facilities or services will be unavailable from July 1 2021 to June 1 2022 (dates subject to change):
  • Dining venue(s)
  • Fitness facilities
Due to COVID-19, this property’s food and beverage options may be limited.

Access methods

Staffed front desk

Pets

Pets not allowed (service animals are welcome, and are exempt from fees)

Children and extra beds

Children are welcome
Kids stay free! Up to 3 children stay free when using existing bedding
Rollaway/extra beds are available for AUD 20.0 per night.
Cots (infant beds) are available for AUD 15.00 per night

Payment types

Important information

Optional extras

The following fees and deposits are charged by the property at the time of service, check-in or check-out.

  • Fee for buffet breakfast: AUD 20 per person (approximately)
  • Late check-out is available for a fee (subject to availability, amount varies)
  • Crib (infant bed) fee: AUD 15.00 per night
  • Rollaway bed fee: AUD 20.0 per night

The above list may not be comprehensive. Fees and deposits may not include tax and are subject to change.

You need to know

Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
This property accepts credit cards, debit cards and cash
Please note that cultural norms and guest policies may differ by country and by property; the policies listed are provided by the property

We should mention

Reservations are required for massage services and spa treatments; reservations can be made by contacting the property prior to arrival, using the contact information on the booking confirmation
The property has connecting/adjoining rooms, which are subject to availability and can be requested by contacting the property using the number on the booking confirmation

National rating

This property has been awarded a star rating from the Australian star ratings agency, Star Ratings Australia.

Property is also known as

Best Western Plus Hotel Diana Woolloongabba
Diana Plaza Hotel Woolloongabba
Diana Plaza Woolloongabba
Hotel Diana Plaza
Diana Plaza
Best Western Plus Diana Woolloongabba
Best Western Plus Diana
Best Plus Diana Woolloongabba
Best Western Plus Hotel Diana Hotel
Best Western Plus Hotel Diana Woolloongabba
Best Western Plus Hotel Diana Hotel Woolloongabba

Frequently asked questions

Overall score and ratings

4.1

Very good

Rating 5 - Excellent. 374 out of 962 reviews
5 - Excellent 39%
Rating 4 - Good. 418 out of 962 reviews
4 - Good 43%
Rating 3 - Okay. 113 out of 962 reviews
3 - Okay 12%
Rating 2 - Poor. 36 out of 962 reviews
2 - Poor 4%
Rating 1 - Terrible. 21 out of 962 reviews
1 - Terrible 2%

4.3/5

Cleanliness

4.3/5

Staff & service

4.3/5

Amenities

4.0/5

Property conditions & facilities

4.2/5

Eco-friendliness
Write a review

5/5 Excellent

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Good location to explore Brisbane
Stayed 1 night in May 2022

5/5 Excellent

Liked: Cleanliness, staff & service
Lovely gentleman Danny at the counter, was very helpful and friendly, all the staff were just lovely and the room and big bath were amazing 😻
Stayed 1 night in Apr 2022

5/5 Excellent

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Went to Brisbane for work and family catch up after two years. Hotel was located half way between the two. Staff were very helpful and efficient and facilities were perfect for me.
Stayed 3 nights in Apr 2022

5/5 Excellent

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
From arrival to check out excellent staff very friendly plenty of eateries very close to hospital and city centre overall will stay again well done
Stayed 2 nights in Apr 2022

4/5 Good

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Location is great, handy to the city and a lot easier than staying in the city as far as parking goes. Plenty of food & drink within a 5 minute walk. Only issue was that although they supplied a huge amount of pillows, they were all the same and for my wife & I were all too high & hard so next time will have to bring our own maybe.
Stayed 1 night in Mar 2022