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"Pros: Great window view; customer service prompt and courteous; buffet breakfast was more than adequate; location close to a bus hub; and the hotel is located across the street from a “Soapbox” for self-serve clothes laundering. Cons: no electrical outlet in the bathroom and was I was not given the room I paid for but I thought I had negotiated a mutually acceptable lower rate with management. To my disappointment, after I checked out, my refund was less than the negotiated amount. The hotel did not respond to my inquiry about the deficiency."

"Nice size room with lovely comfortable bed."

"Super clean room. Huge bathroom and clean. Right in the middle of the city. Excellent location! Will stay again. "

"Clean, great location and staff were fantastic!"

"Great room, lots of room, kitchen, laundry in suite, close to train station and central activities. Area outside pool needs some chairs - no place to sit. "

"Beautiful rooms full of charm and very spacious. Great location and view of the river. Have stayed before and will definitely be back again."

"The rooms were lovely and really spacious. Check in was great and the pool was amazing "

"Air conditioning through out the hotel was freezing. We tried setting our room at 22deg ( they had 18) but it was very poor and took a day to get to 21deg. "

"The hotel is right in the heart of Queen Street Mall, and everything you need is just a few minutes’ walk away — very convenient!You can park your car at the Uptown shopping complex or use the hotel’s valet parking. The staff are friendly and will park your car for you. Best of all, if you park at Uptown, the hotel offers a discount on the parking ticket.I loved the comfy bed, and having breakfast by the window at Lennard’s restaurant while looking out onto the street was a great way to start the day.I really enjoyed my stay at the Hyatt Regency and will definitely be back! "