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"The breakfast was cold on our first breakfast visit. Good choice of items. On first night had t wait 40 mins for dinner another couple had to cancel theirs as waited for nearly an hour. Staff didn’t let us know about delay we had to ask. "

"Good location. Nice rooms. Dining options onsite."

"Lovely stay,sadly hot tub out of order,very helpful staff"

"Parking chaotic as it's not monitored for non-resident use and spaces are not clearly marked as reserved. Some rooms are only accessible by a tortuous set of narrow stairs not ideal for anyone but the fitest and most agile! Staff were excellent in helping find us an alternative room, however."

"Good location to the train station and very friendly staff. "

"Great room "

"Great location, close to York city center. Staff is amazing, especially Harper. She was efficient, organized, calm and friendly. Room was excellent; clean, updated and comfortable. Nice amenities. I would book again."

"Shops and restaurants near by. Walking distance to The Shambles and the wall"

"Location excellent all within walking distance, from train station,never used the gym, stayed 2 nights went to Grand Theatre beautiful theatre. Gorgeous city, York walls disappointing as you cant walk the whole way around there not complete and at one point we were looking how to rejoin them. Also walls have a shear drop to the side no barrier wirh areas of wall walk very narrow Another area we were walking on pavement along 4 lanes of traffic. Chester walls complete able to walk whole way around with walls either side of the path.Minster really worth a visit. This hotel has an excellent Japanese restaurant Sora this was amazing. Also had a brilliant saxophonist on the saturday night highly recommend will "