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"The check in was quick and easy with lovely staff. The room was clean, spacious and had everything we needed. The restaurant was amazing with great food and views. Happy hour before dinner was relaxing in the lounge area with lovely cocktails, a view and a piano player. "

"Our family had a lovely stay. The room was lovely and clean. "

"Fabulous hotel,definitely staying again."

"Falls Mountain retreat exceeded our expectations. We booked a loft studio for two people and the room itself being huge and the air conditioning worked very well, also there was a gas open flame fire, a Kingsize bed, fridge with an ice box, microwave a toaster and a kettle and coffee maker. There was a lovely big bathroom with a spar bath and shower. Front and rear balconies with patio doors and seating. Definitely 10 out of 10."

"All good, laundry a bonus "

"Great"

"Nil"

"I was greeted warmly at reception, the check in process was smooth and quick. Our room was ready an hour early and it smelt lovely and was very clean. Bed comfortable. Hotel facilities eg pool, games room, are lovely and again, clean. Hotel is very close to Leura Mall. It's my 3rd visit and I will be back again. "

"Great location and plenty of activities to keep kids occupied "