Bac Tu Liem Hotels, Hanoi

"Truly an amazing experience. The staff is tremendously accommodating and helped us celebrate both a birthday and an anniversary. This hotel is in a great location for any and everything you want to see in Hanoi. Thank you to the staff of Lotus Boutique."

"We absolutely loved our stay at Aleenta! Beautiful zen sanctuary. We got lucky with an incredible room upgrade upon arrival. Food and spa were great too. Would highly recommend this hotel!"

"excellent"

" Great location and very clean room. It's on a busy street but at night is quiet and the noise insulation of the room is very good. The air-conditioning is very quiet too. The staff was great "

"Le personnel de la réception était excellent, surtout Okami, le réceptionniste de nuit dont je ne me souviens pas complètement du nom vietnamien. L'hôtel était près des restaurants et des attractions. Notre chambre était spacieuse et propre."

"From start to finish everything was exceptional! The property is perfectly located in the Old Quarter… you can walk to any spot there is! The staff was amazing! Jimmi and Celena were amazing and helped us with everything! Whatever we needed they assisted us! Jimmi made sure we were comfortable and assisted us with laundry and getting rides! He also helped me with WhatsApp haha! Celena was great! We wanted to get massages and pedicures which are everywhere… but he walked us to the best one and made sure we were okay! There was also the sweetest young lady who seemed to do it all! I believe she mainly made our breakfast, but I’m sure she did more! Always a smile on her face! Gave us tips! Made the best chicken and beef pho!!! "

"The stay was very good, nice location - very convenient. Staff were extremely helpful and cordial. We had the family connection room which was handy. We requested the hotel in advance to set up the second room with 2 single beds for our kids which was done before we got there "

"This is one of the best boutique hotels I have ever stayed. The hotel is of beautiful French colonial style and in the heart of old town, very convenient to go anywhere with lots of good restaurants within walking distance. The staff is friendly and very helpful. When you check in, you literally go through a whole orientation of the hotel and neighborhood. They really treat you like royalties, the level that you don’t often even get from the five star international brands. Highly recommend this hotel. Will definitely come back and stay here. Also, highly recommend using the hotel arranged airport car service. It saves you a lot of time and hassle."

"Perfection"