Arch Beach Heights Hotels, Laguna Beach

"Had trouble checking in, front desk gave us multiple return times to check in and everyone single on"

"Absolutely loved this little hotel find. Really great amenities. I was lucky as a single female traveler for Business to have a very warm and friendly female receptionist when I checked in. She was a younger brunette girl and I forgot her name, but she was very helpful. The rooms were clean and mine came with a cute balcony overlooking the garden.The dry sauna was an extra perk. The Wi-Fi was great and I was able to work at my comfortable desk with the balcony sliding door open and get the fresh air. Free breakfast is also nice although I did wish they had some sort of gluten-free carb option or potatoes. I don’t know this is a very cute hotel with really great amenities and if they keep up the Customerservice, I will come back for all my business trips,"

"The furnishings are very dated. But the a/c worked great. Was clean and quiet. Did not try breakfast "

"Towels had stains/ Air Conditioner was super loud/ Nowhere to sit on balcony, paid extra for the balcony room/ Couldn’t turn the air off or down"

"Love this spot. Great room "

"Restaurant was closed. Pool was closed. Dirty, unmaintained stairs, elevator. Shower/bath: mold in corners poorly covered by caulking. Allowed a loud party in one of the upstairs rooms to go on until 11:30. Called front desk to report, no one would answer. Only thing average or above was the ground's landscaping. Would not stay here again."

"Bathroom needs to be renovated "

"Staff nice"

"Waited till 5 pm to check in..then a room with the restaurant vent directly in front of balcony. On 3 rd floor...no partial ocean view as described...restaurant flavors had no depth in the dishes... everything is. Over priced... 2 hundred more i d atay at 4 season's..better everything...."