Top Hotels Near Al Diyafa Mall in Makkah from AU$35

"My stay at Swissôtel Makkah was excellent overall. The check-in experience was smooth and impressive, and I am truly grateful to the hotel management for upgrading me to a beautiful room with a Haram view, this made my stay extremely memorable. The breakfast was outstanding, with a huge dining space, a dedicated kids’ area, and an exceptional variety of high-quality food. There were plenty of options including beverages, fruits, salads, desserts, bakery items, and more. The atmosphere, service, and organization were all excellent. I did order in-room dining on two nights, and although the food quality was good, both orders arrived with mistakes. The first night, the pasta was delivered with black pepper despite my clear request that it was for my kids and shouldn't be spicy. The second night, I received chicken biryani instead of mutton biryani. The staff tried their best to compensate, sending coffee with a fruit platter the first night and lovely desserts the second night, which I appreciated, but unfortunately it did consume a lot of my time. Overall, the clean room, incredible view, excellent breakfast, and very polite staff made the stay highly enjoyable. I look forward to staying again, in shā’Allāh."

"Everything is fabulous about the hotel, the staff and surroundings. I will stay there anytime i am in Saudi for umurah or Hajj. I do rate it 100/10 as my husband said😄"

" كان جيد جدا ومريح ولكن اريد التنبيه من اجل النظافه اكثرر وخاصتاً في الغرف "

"Staff were cordial and a clean room in addition to its proximity to the haram five mnts walk"

"Amazing service and nice housekeeping staff checking in every day of our stay. The room was spacious with a great view. Booked a 2nd stay here because of the 10/10 service "

"Amazing place and amazing service."

"We had a very comfortable stay here, the staff were helpful if we ever needed anything, they were quick to sort it out. We had a nice view of the haram and clock tower from our room too. The only thing that could be improved is breakfast, as it doesn’t cater to European tastes. "

"Good"

"The hotel used to have a tunnel access to haram which is why we booked but that access is now closed. The hotel only issues one room key (also needed to keep lights on) despite the room being booked for 4 adults. If one of us stayed in the room they'd have to sit in the dark. We asked several times for more keys but they said no. Service was TERRIBLE!!!! we stayed for 2 weeks and the cleaning was never done because they said they will only clean when we check out. "