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Sheraton Makkah Jabal Al Kaaba Hotel

4.0 star property
Hotel with 2 restaurants, a short walk to Great Mosque of Makkah

Choose dates to view prices

Photo gallery for Sheraton Makkah Jabal Al Kaaba Hotel

Front of property
Executive Suite, 1 Bedroom | Living room
1 bedroom, pillow-top beds, minibar, in-room safe
Reception
2 restaurants, breakfast, lunch served; local and international cuisine
Located in the heart of Makkah, Sheraton Makkah Jabal Al Kaaba Hotel offers a luxurious retreat with two restaurants serving local and international cuisine. Unwind in the garden or take care of work at the business center, then connect to WiFi and explore nearby Abraj Al-Bait Towers.

Reviews

8.6 out of 10
Excellent

Popular amenities

  • Room service
  • Housekeeping
  • Laundry
  • Air conditioning
  • 24/7 front desk
The current price is AU$192
includes taxes & fees
8 Sept - 9 Sept

Room options

Available filters for rooms
Showing 13 of 13 rooms

View all photos for Traditional Room, 2 Single Beds

1 bedroom, pillow-top beds, minibar, in-room safe

Traditional Room, 2 Single Beds

8.8 out of 10
Excellent
(24 reviews)

Highlights

Air conditioning
Connecting rooms available
Free rollaway/extra beds
Free cots/infant beds
Fridge
LED TV
Pillow menu
Pillow-top bed
  • 23 sq m
  • City view
  • Sleeps 2
  • 2 Twin Beds

View all photos for Superior Room, 1 Double Bed, Non Smoking, Executive Level

1 bedroom, pillow-top beds, minibar, in-room safe

Superior Room, 1 Double Bed, Non Smoking, Executive Level

8.4 out of 10
Very good
(6 reviews)

Highlights

Air conditioning
Connecting rooms available
Club Lounge
Fridge
LED TV
Pillow menu
Pillow-top bed
Separate bedroom
  • 23 sq m
  • City view
  • Sleeps 2
  • 1 Double Bed

View all photos for Traditional Room, 3 Single Beds

Traditional Room, 3 Single Beds

Traditional Room, 3 Single Beds

10.0 out of 10
Exceptional
(3 reviews)

Highlights

Air conditioning
Connecting rooms available
Fridge
LED TV
Pillow menu
Pillow-top bed
Separate bedroom
Hairdryer
  • 27 sq m
  • City view
  • Sleeps 3
  • 3 Twin Beds

View all photos for Deluxe Suite, 1 Bedroom

1 bedroom, pillow-top beds, minibar, in-room safe

Deluxe Suite, 1 Bedroom

Highlights

Separate sitting area
Air conditioning
Connecting rooms available
Free rollaway/extra beds
Free cots/infant beds
Fridge
LED TV
Pillow menu
  • 59 sq m
  • 1 bedroom
  • City view
  • Sleeps 3
  • 3 Twin Beds

View all photos for Junior Suite, 1 Bedroom

1 bedroom, pillow-top beds, minibar, in-room safe

Junior Suite, 1 Bedroom

10.0 out of 10
Exceptional
(3 reviews)

Highlights

Separate sitting area
Air conditioning
Connecting rooms available
Free rollaway/extra beds
Free cots/infant beds
Fridge
LED TV
Pillow menu
  • 43 sq m
  • 1 bedroom
  • City view
  • Sleeps 2
  • 2 Twin Beds

View all photos for Suite, 1 Double Bed, Tower

Suite, 1 Double Bed, Tower

Suite, 1 Double Bed, Tower

Highlights

Separate dining area
Separate sitting area
Air conditioning
Connecting rooms available
Free rollaway/extra beds
Free cots/infant beds
Kitchenette
Fridge
  • 115 sq m
  • 2 bedrooms
  • City view
  • Sleeps 4
  • 1 Double Bed

View all photos for Suite, 2 Single Beds, Tower

1 bedroom, pillow-top beds, minibar, in-room safe

Suite, 2 Single Beds, Tower

Highlights

Separate dining area
Separate sitting area
Air conditioning
Connecting rooms available
Free rollaway/extra beds
Free cots/infant beds
Kitchenette
Fridge
  • 81 sq m
  • 1 bedroom
  • City view
  • Sleeps 2
  • 2 Twin Beds

View all photos for Executive Suite, 1 Bedroom

Executive Suite, 1 Bedroom | Living room

Executive Suite, 1 Bedroom

10.0 out of 10
Exceptional
(1 review)

Highlights

Separate dining area
Separate sitting area
Air conditioning
Connecting rooms available
Free rollaway/extra beds
Free cots/infant beds
Fridge
LED TV
  • 68 sq m
  • 1 bedroom
  • City view
  • Sleeps 3
  • 3 Twin Beds

View all photos for Suite, 1 Double Bed, Tower

2 restaurants, breakfast, lunch served; local and international cuisine

Suite, 1 Double Bed, Tower

Highlights

Separate dining area
Separate sitting area
Air conditioning
Connecting rooms available
Free rollaway/extra beds
Free cots/infant beds
Kitchenette
Fridge
  • 175 sq m
  • 3 bedrooms
  • City view
  • Sleeps 6
  • 1 Double Bed

View all photos for Superior Suite, 1 Bedroom, Non Smoking

1 bedroom, pillow-top beds, minibar, in-room safe

Superior Suite, 1 Bedroom, Non Smoking

10.0 out of 10
Exceptional
(2 reviews)

Highlights

Separate dining area
Separate sitting area
Air conditioning
Connecting rooms available
Club Lounge
Free rollaway/extra beds
Free cots/infant beds
Fridge
  • 43 sq m
  • 1 bedroom
  • City view
  • Sleeps 2
  • 2 Twin Beds

View all photos for Suite, 2 Single Beds, Tower

1 bedroom, pillow-top beds, minibar, in-room safe

Suite, 2 Single Beds, Tower

Highlights

Separate dining area
Separate sitting area
Air conditioning
Connecting rooms available
Free rollaway/extra beds
Free cots/infant beds
Kitchenette
Fridge
  • 80 sq m
  • 1 bedroom
  • City view
  • Sleeps 2
  • 2 Twin Beds

View all photos for Superior Room, 2 Single Beds, Non Smoking

1 bedroom, pillow-top beds, minibar, in-room safe

Superior Room, 2 Single Beds, Non Smoking

Highlights

Air conditioning
Connecting rooms available
Club Lounge
Fridge
LED TV
Pillow menu
Pillow-top bed
Separate bedroom
  • Sleeps 2
  • 2 Twin Beds

View all photos for Traditional Room, 2 Single Beds

1 bedroom, pillow-top beds, minibar, in-room safe

Traditional Room, 2 Single Beds

Highlights

Air conditioning
Connecting rooms available
Fridge
LED TV
Pillow menu
Pillow-top bed
Separate bedroom
Designer toiletries
  • Sleeps 2
  • 2 Twin Beds

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About the area

Located in Makkah City Center, a neighbourhood in Makkah, Sheraton Makkah Jabal Al Kaaba Hotel is near a train station. Notable landmarks in the area include Great Mosque of Makkah and Kaaba.
Visit our Makkah travel guideOpens in a new window
Map
Jabal Al Kaaba, Makkah Al Mukkarammah Makkah, Makkah, Eastern Province, 24231

What's nearby

  • Great Mosque of Makkah - 5 min walk - 0.5 km
  • Kaaba - 10 min walk - 0.9 km
  • King Fahad Gate - 10 min walk - 0.9 km
  • Well of Zamzam - 11 min walk - 0.8 km
  • Abraj Al-Bait Towers - 11 min walk - 1.0 km

Getting around

  • Makkah Station - 14 min drive
  • Jeddah (JED-King Abdulaziz Intl.) - 67 min drive

Restaurants

  • Zamzam Cafe | زمزم كافيه
  • ‪ALBAIK | البيك - ‬9 min walk
  • ‪Executive Lounge - ‬15 min walk
  • ‪الملتقى لاونج - ‬13 min walk
  • ‪Cafe Al Tayseer - ‬12 min walk

About this property

Sheraton Makkah Jabal Al Kaaba Hotel

Upscale hotel near Great Mosque of Makkah
Kaaba and Abraj Al-Bait Towers are located near Sheraton Makkah Jabal Al Kaaba Hotel, which provides a coffee shop/cafe, a garden and dry cleaning/laundry services. At the two on-site restaurants, enjoy breakfast, lunch, dinner and local and international cuisine. In addition to a business centre and a bar, guests can connect to free WiFi in public areas.
You'll also enjoy the following perks during your stay:
  • Buffet breakfast (surcharge), luggage storage and a lift
  • A 24-hour front desk, concierge services and smoke-free property
  • A banquet hall, 1 meeting room and a gift shop
  • Guest reviews speak highly of the helpful staff
Room features
All 412 rooms offer comforts, such as 24-hour room service and pillow menus, as well as thoughtful touches, such as laptop-friendly workspaces and air conditioning.
More amenities include:
  • Designer toiletries and hairdryers
  • 40-inch LED TVs with premium channels
  • Recycling, fridges and electric kettles

Property amenities

Internet

  • Available in all rooms: WiFi (SAR 75 per 24-hour period)
  • Available in some public areas: Free WiFi

Parking and transport

  • No on-site parking available

Food and drink

  • Daily buffet breakfast available 6:30 AM to 10:30 AM for a fee: SAR 95 for adults and SAR 47.50 for children
  • 2 restaurants
  • A coffee shop/cafe

Restaurants on site

  • Al Firdous Restaurant
  • Asia Restaurant
  • Chocolate Lounge

Family friendly

  • In-room refrigerator
  • Laundry facilities

Conveniences

  • 24-hour front desk
  • Free newspapers in lobby
  • Gift shop/newsstand
  • Laundry facilities
  • Luggage storage
  • Safe at front desk

Guest services

  • Change of bedsheets (on request)
  • Change of towels on request
  • Concierge services
  • Dry cleaning/laundry service
  • Housekeeping (daily)
  • Multilingual staff
  • Wedding services

Business services

  • 161 square feet of conference space
  • Business centre
  • Meeting room

Outdoors

  • Garden

Accessibility

  • If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
  • Grab bar in bathtub
  • Grab bar in shower
  • Grab bar near toilet
  • Height-adjustable showerhead
  • Lever door handles
  • Lift
  • Low-height counter and sink
  • Low-height door lock
  • Low-height electrical sockets in bathroom
  • Low-height view port in door
  • Raised toilet seat
  • Transfer shower
  • Visual alarms in hallways
  • Wheelchair accessible (may have limitations)
  • Wheelchair-accessible business centre
  • Wheelchair-accessible lounge
  • Wheelchair-accessible path of travel
  • Wheelchair-accessible path to lift
  • Wheelchair-accessible registration desk
  • Wheelchair-accessible restaurant

More

  • 1 building
  • 24 floors
  • Banquet hall
  • Comprehensive recycling policy
  • Double-glazed windows
  • No plastic coffee stirrers
  • No plastic drinking straws
  • Smoke-free property
  • Vegan dining options
  • Vegetarian breakfast available
  • Vegetarian dining options

Room amenities

Bedroom

  • Bedsheets provided
  • Pillow menu
  • Pillowtop mattress

Bathroom

  • Designer toiletries
  • Hair dryer
  • Shampoo
  • Slippers
  • Soap
  • Toilet paper
  • Towels provided

Entertainment

  • 40-inch LED TV with premium cable channels

Food and drink

  • 24-hour room service
  • Coffee/tea maker
  • Electric kettle
  • Free bottled water
  • Minibar
  • Refrigerator

More

  • Access via exterior corridors
  • Air conditioning (climate-controlled)
  • Connecting rooms available
  • Desk
  • Energy-saving switches in guestrooms
  • Heating (climate-controlled)
  • Iron/ironing board
  • Laptop workspace
  • Phone
  • Recycling
  • Safe
  • Water-efficient showers

Policies

Check-in

Check-in start time: 4 PM; check-in end time: 5 PM

Check-out

Check-out before noon

Special check-in instructions

Front desk staff will greet guests on arrival at the property

Access methods

Staffed front desk

Pets

Pets not allowed (service animals are welcome, and are exempt from fees)

Children and extra beds

Children are welcome

Payment types

Important information

Optional extras

  • Fee for buffet breakfast: from approximately SAR 95 for adults and from SAR 47.5 for children
  • Fee for in-room wireless Internet: SAR 75 per 24-hour period (rates may vary)

The above list may not be comprehensive. Fees and deposits may not include tax and are subject to change.

You need to know

Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
The name on the credit card used at check-in to pay for incidentals must be the primary name on the guestroom reservation
This property accepts credit cards, debit cards and cash
This property affirms that it follows the cleaning and disinfection practices of Commitment to Clean (Marriott)
Please note that cultural norms and guest policies may differ by country and by property; the policies listed are provided by the property
Property Registration Number 10002512

We should mention

Couples wishing to share a room must provide proof of marriage
The property has connecting/adjoining rooms, which are subject to availability and can be requested by contacting the property using the number on the booking confirmation
Construction is underway at a neighbouring building and there may be noise disturbance from the construction work

National rating

This property has received its official star rating from Saudi Ministry of Tourism.

Property is also known as

Sheraton Makkah Jabal Al Kaaba Hotel Mecca
Sheraton Makkah Jabal Al Kaaba Mecca
Sheraton Makkah Jabal Al Kaaba
Sheraton Makkah Jabal Al Kaab
Sheraton Makkah Jabal Al Kaaba
Sheraton Makkah Jabal Al Kaaba Hotel Hotel
Sheraton Makkah Jabal Al Kaaba Hotel Makkah
Sheraton Makkah Jabal Al Kaaba Hotel Hotel Makkah

Frequently asked questions

Is Sheraton Makkah Jabal Al Kaaba Hotel pet-friendly?

No, only service animals are welcome at the property.

How much does it cost to stay at Sheraton Makkah Jabal Al Kaaba Hotel?

As of 2 Sept 2025, prices found for a 1-night stay for 2 adults at Sheraton Makkah Jabal Al Kaaba Hotel on 8 Sept 2025 start from AU$191.90, including taxes and fees. This price is based on the lowest nightly price found in the last 24 hours for stays in the next 30 days. Prices are subject to change. Choose your dates for more accurate prices.

How much is parking at Sheraton Makkah Jabal Al Kaaba Hotel?

This hotel doesn't offer parking.

What time is check-in at Sheraton Makkah Jabal Al Kaaba Hotel?

Check-in start time: 4 PM; check-in end time: 5 PM.

What time is check-out at Sheraton Makkah Jabal Al Kaaba Hotel?

Checkout is at noon.

Where is Sheraton Makkah Jabal Al Kaaba Hotel located?

Located in Makkah City Center, this hotel is within a 15-minute walk of Great Mosque of Makkah, Kaaba and Abraj Al-Bait Towers. 60th Street and Alkhalil Courtyard are also within 10 minutes.

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Sheraton Makkah Jabal Al Kaaba Hotel Reviews

Reviews

8.6

Excellent

Rating 10 - Excellent. 232 out of 408 reviews
Rating 8 - Good. 97 out of 408 reviews
Rating 6 - Okay. 40 out of 408 reviews
Rating 4 - Poor. 14 out of 408 reviews
Rating 2 - Terrible. 25 out of 408 reviews

9.0/10

Cleanliness

8.8/10

Staff & service

9.0/10

Amenities

8.8/10

Property conditions & facilities

8.8/10

Eco-friendliness

Reviews

10/10 Excellent

Alaa

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
nice and clean also close to haram delicious breakfast
Stayed 1 night in Aug 2025

8/10 Good

Ahmed

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Amazing property but far from haram gates
Stayed 4 nights in Aug 2025

10/10 Excellent

Osama

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Nice hotel, five minute walk to Haram great hospitality
Stayed 1 night in Jul 2025

10/10 Excellent

Mohamed

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Good experience
Stayed 4 nights in Jul 2025

10/10 Excellent

Ihab

Liked: Amenities
The staff are excellent. They upgraded us to a huge suite. Best of the best
Stayed 1 night in Jul 2025

8/10 Good

Mona

Liked: Cleanliness, property conditions & facilities
The hotel itself is nice and clean and close enough to the Haram. It is a bit of a hike to get to the hotel from the Kaaba so keep that in mind; it was, however, the best price for a hotel on the Haram. Hotel staff were a mixed bag—some were super friendly and helpful, and others were standoffish (especially front desk staff). The breakfast is great.
Stayed 4 nights in Jul 2025

10/10 Excellent

Oubaydah Anowar

Liked: Cleanliness, amenities, property conditions & facilities
The staff was very professional and friendly. They surprised me with a free room upgrade, and the new room had beautiful furniture and a cozy feel. Customer service was top-notch from start to finish. Highly recommended!
Stayed 1 night in Jun 2025

10/10 Excellent

Lubna

Liked: Cleanliness, amenities, property conditions & facilities
Very nice staff ,convenient to reach haram
Stayed 1 night in Mar 2025

10/10 Excellent

Salma

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Perfect stay.
Stayed 3 nights in Aug 2024

6/10 Okay

Mahsoun

Liked: Cleanliness, property conditions & facilities
Disliked: Staff & service
Bad mantenance for the furniture and slow response from the housekeeper
Un orgnized
Bad maintenance
Can not sleep up to 3AM with this setup
Stayed 1 night in Jul 2025

6/10 Okay

M

Liked: Staff & service
Disliked: Amenities, property conditions & facilities
This property is highly misleading in its advertising. While it claims to be only a 5-minute walk to the Haram, in reality it takes nearly 20 minutes and that’s only after navigating broken flyovers and unsafe bridge crossings. The surrounding area is equally inconvenient, with no food outlets or convenience stores nearby; the closest ones are a 15-minute walk away, again via the same unsafe route. The hotel itself is in poor condition: outdated interiors, faulty electrical switches and appliances, and a clear need for major renovation. Service at the front desk is unhelpful and far below standard. Overall, a disappointing stay that urgently requires improvement before it can justify its location or price.
Dirty and muddy bathroom
Stained and soiled sofas
Stayed 8 nights in Aug 2025

10/10 Excellent

Mathilde

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Amazing! The hotel is only 10 minutes walk from the Haram, and the staff is very friendly and helpful. I got very lucky to get a room update and breakfast for free during my entire stay. The room was stunning, the view too. A huge thank you, Jazakallah Khair. I will definitely come back inshallah.
Stayed 5 nights in Apr 2025

10/10 Excellent

Mohamed

Liked: Cleanliness, property conditions & facilities, room comfort

Excellent

Close to the HARAM , GREAT STAFF.
Stayed 1 night in Feb 2025

8/10 Good

Syed

Liked: Cleanliness, property conditions & facilities, room comfort
Good hotel but too far for my liking. Also has a steep climb to the hotel making it hard to walk to it everytime
Stayed 3 nights in Dec 2024

8/10 Good

Ali

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
the hotel itself is very good and the staff are so so cooperative The only drawback was the distance you have to walk to haram with the high ramp
Stayed 2 nights in Mar 2025

8/10 Good

Ali

Liked: Cleanliness, staff & service, property conditions & facilities
Very nice hotel would definitely stay again.
Stayed 5 nights in Feb 2024

10/10 Excellent

lukman

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Excellent staff and great location
Stayed 3 nights in Jan 2024

8/10 Good

shaheed

Liked: Cleanliness, staff & service, property conditions & facilities
Nice
Stayed 2 nights in Jan 2025

10/10 Excellent

Yasir Mohammad

Liked: Cleanliness, staff & service, property conditions & facilities
Close proximity to the masjid
Stayed 3 nights in Dec 2024

10/10 Excellent

Zahid

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Very pleasant stay and great location for visiting the Haram. Happy to stay at the hotel when we next visit.
Stayed 3 nights in Dec 2023

10/10 Excellent

Mahfoud

Liked: Cleanliness, staff & service, property conditions & facilities
close to Haram
Stayed 1 night in Feb 2025

10/10 Excellent

abbas

Liked: Staff & service, amenities, property conditions & facilities
Staffs were great and Helpful.
Stayed 1 night in Sep 2024

10/10 Excellent

MONA

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Outstanding Supporting service
Stayed 1 night in Dec 2024

10/10 Excellent

Ahmed

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Very good place
Stayed 4 nights in Jul 2023

8/10 Good

Hocine

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Excelent room cleaning. Many thanks to Ali Hussain for keeping room clean.
Stayed 5 nights in Dec 2024