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Everything was good just except the elevator wait time. Every time, the elevator takes a long while to come.
Very helpful staff greeting you and helping you with anything you need.
From check in to check out, everything was handled brilliantly. I checked in with Delvin. He was great. Answered all my questions and call me personally when my room was ready. I’ll definitely be back and I’m coming when Delvin is working. Great job !!
The food was excellent. The staff, including front desk, concierge, restaurant, spa, were friendly and helpful. The room was clean and modern.
Amazing service and very friendly staff. Great breakfast!
Hotel was very clean and great location. It was our first time at this hotel and we had a great experience overall. One small complaint is that the beach is closed too early at 6pm. That’s the best time to stay on the sun. There should be at least 7 pm in my opinion. Also, I think this has to do ...
Excellent resort with incredible service. The location is perfect and right across the street from the balcony harbour shops
I don't like the food in the restaurant. Very expensive.
Staff are incredible.... the most amazing people I have ever dealt with before. Above and beyond in every aspect!!!!
Enjoy a luxurious getaway when you indulge in a 5-star hotel stay in Miami Beach.
5-star accommodation in Miami Beach offer upscale, personal service. From a concierge to valet parking, the amenities at Miami Beach 5-star hotels will keep you most comfortable. In fact, you won’t have to lift a finger during your entire stay. Enjoy facilities that include swimming pools, spas, and fine dining. When it’s time to retire for the evening, expect plush bedding, fine bed linens, and exquisitely designed guest rooms.
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