Central Los Angeles Mountain Holidays

Rooms are always clean and staff is great!! Great location and will be returning soon

Beds were good altough the bed covers were stained everything else was good.

POOR! First, call the property directly instead of a 3rd party provider so you can make sure you are not subject to "certain" fees from reserving online. 2. Don't stay on a Monday if you are looking to experience the hotel restaurant - It's not open. Bummer, reviews were decent and said "Bar" was open. Actually meant lobby bar, with limited offering! Dissappointed I could not get my very basic Lemon Drop Martini. Instead I ordered what was a horrid Margarita. 3.Room: Tiny, no closet, or small dresser! We literally were spinning in circles as to where to place our belongings. NO space for "getting ready". Sheets old soils! Yuck. Only hangers on wall to hang our clothes. Looked like a laundry room 4. Bathroom: (I will try not to be graphic) Above toilet wall were 2 dirty hand prints spread apart - No, this was not maintenance doing work. I noticed while changing in the claustrophobic space near the toilet. I wanted to vomit and question how housekeeping could have missed this. I cleaned & sanitized the wall myself. Pretty disgusting. Some good... 1. Rooftop pool nice, but slick decking. I fell. 2. ALL of the staff IS VERY friendly! However, at check-out no one asked how our stay was, so we did not fuss. But, here is the review. We travel a lot! Should have stayed at the Hilton. We felt we did not fit this particular independent boutique "soft brand".

I was staying in the area for a trip and really enjoyed the property. The room was clean and really spacious. I'll definitely repeat again!

This property is in a nice location. The staff were all very friendly and the breakfast buffet and omelet station were great! Happy hour is also a really nice thing they do. Some things to improve are cleanliness of certain items like tv remotes and the pool area after people have used it. It would also be great if you could sign into personal streaming services on the tvs and not be limited to their available channels.

Room exceptional as was the food. Staff extremely friendly and accommodating

Wonderful stay! Looking forward to my next visit

The spa services were excellent. Fairmont Gold service was outstanding and the room was of a premier quality. I wish we were staying longer.

Quiet and located right off freeway for a fast and easy commute

Nice considering what area it's in.

POOR! First, call the property directly instead of a 3rd party provider so you can make sure you are not subject to "certain" fees from reserving online. 2. Don't stay on a Monday if you are looking to experience the hotel restaurant - It's not open. Bummer, reviews were decent and said "Bar" was open. Actually meant lobby bar, with limited offering! Dissappointed I could not get my very basic Lemon Drop Martini. Instead I ordered what was a horrid Margarita. 3.Room: Tiny, no closet, or small dresser! We literally were spinning in circles as to where to place our belongings. NO space for "getting ready". Sheets old soils! Yuck. Only hangers on wall to hang our clothes. Looked like a laundry room 4. Bathroom: (I will try not to be graphic) Above toilet wall were 2 dirty hand prints spread apart - No, this was not maintenance doing work. I noticed while changing in the claustrophobic space near the toilet. I wanted to vomit and question how housekeeping could have missed this. I cleaned & sanitized the wall myself. Pretty disgusting. Some good... 1. Rooftop pool nice, but slick decking. I fell. 2. ALL of the staff IS VERY friendly! However, at check-out no one asked how our stay was, so we did not fuss. But, here is the review. We travel a lot! Should have stayed at the Hilton. We felt we did not fit this particular independent boutique "soft brand".