Mackay Region Kid friendly Holidays

Our stay was just ok. The trash was still full and in the kitchen from the previous guest, there were dead roaches, there were dirty popsicle sticks by the pool. The coffee machine didn’t work either. A staff member did drop a different one by after I let them know. We also had the doorbell ring at 2am and wake everyone in the house… apparently this is common when the batteries run low? Seems like they should be routinely changed to prevent that from occurring. None of these issues are big, but combined are quite a few blunders considering we paid top dollar to stay here.

From check-in to departure and location it was all excellent

We stayed one night, on our way through from Yeppoon to Cairns. The room was dated but acceptable, but the shower was horrible! The grout was very mouldy (although the rest of the shower looked clean) and we didn't want to have a shower at all!

The boathouses were clean and tidy. Staff very friendly. We only stayed one night. The swing seats on the deck next to the pool was a nice feature. The continental breakfast was really good. Small selection but well thought. The place is a bit tucked in with Northerlies just next door for food and drinks (pub style food). Things to be mindful of when booking *midgies in the evenings *Parking is open air and a little away from the accomodation (not right outside your door) *not flat - lots of steps

The ocean views are totally worth the steep driveway to get to your apartment. We loved the infinity pool and utilised the gym. The staff were so friendly and welcomed us warmly. The location to town was perfect and the rooms were so spacious and clean. We highly recommend staying. If a steep walk up the driveway doesnt suit you, there are plenty of taxis available but you may still have to walk stairs to get to your apartment.

Amazing place to stay! Loved the staff they helped us with everything we needed and provided helpful recommendations, loved the views, the location, the amenities in our apartment, it was like a little paradise!

The food venue and services are not 5 stars resort was very nice. Not much to do. Aqua and bam bam lunch restaurant and food was terrible they keep you waiting 45 minutes or more for your order. And no Comunication at all when they run out of bananas to do your smoothie after waiting 45 minutes. In Bam Bam they serve the food overcooked and burnt. Very expensive to eat and drink

The boathouses were clean and tidy. Staff very friendly. We only stayed one night. The swing seats on the deck next to the pool was a nice feature. The continental breakfast was really good. Small selection but well thought. The place is a bit tucked in with Northerlies just next door for food and drinks (pub style food). Things to be mindful of when booking *midgies in the evenings *Parking is open air and a little away from the accomodation (not right outside your door) *not flat - lots of steps

Our stay was just ok. The trash was still full and in the kitchen from the previous guest, there were dead roaches, there were dirty popsicle sticks by the pool. The coffee machine didn’t work either. A staff member did drop a different one by after I let them know. We also had the doorbell ring at 2am and wake everyone in the house… apparently this is common when the batteries run low? Seems like they should be routinely changed to prevent that from occurring. None of these issues are big, but combined are quite a few blunders considering we paid top dollar to stay here.

This resort is brilliant for relaxing. Only 20 adults on site at any time, which provides a great ambience and chilled vibe. The transfers are magical - we chose the helicopter in, and the boat out. The food was terrific and the accommodation very good with great views. The resort is highly recommended!

Our stay was just ok. The trash was still full and in the kitchen from the previous guest, there were dead roaches, there were dirty popsicle sticks by the pool. The coffee machine didn’t work either. A staff member did drop a different one by after I let them know. We also had the doorbell ring at 2am and wake everyone in the house… apparently this is common when the batteries run low? Seems like they should be routinely changed to prevent that from occurring. None of these issues are big, but combined are quite a few blunders considering we paid top dollar to stay here.