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Reviews of Toyoko Inn Yokohama Nishi-guchi

3 out of 5
Toyoko Inn Yokohama Nishi-guchi
1-6-15, Sengen-cho Nishi-ku, Yokohama, Kanagawa

Reviews

7.0

Good

Rating 10 - Excellent. 7 out of 43 reviews" "
Rating 8 - Good. 15 out of 43 reviews" "
Rating 6 - Okay. 14 out of 43 reviews" "
Rating 4 - Poor. 7 out of 43 reviews" "
Rating 2 - Terrible. 0 out of 43 reviews" "

7.2/10

Cleanliness

7.6/10

Staff & service

7.6/10

Amenities

6.8/10

Property conditions & facilities

7.0/10

Eco-friendliness

Reviews

10/10 Excellent

Blair

Liked: Cleanliness, staff & service, property conditions & facilities
Disliked: Room comfort
Decent option for a short stay in Yokohama
The hotel is a 10 minute fairly flat walk from Yokohama Station. Be aware that finding your way is not straight forward but with the help of a very nice local student we made it. We were heading for the Rugby match at the International Stadium and there was no problem leaving our luggage while we were out. On our return the check-in was quick and easy and although the room was small it had everything you will need for a comfortable stay. Our only complaint would be that the bed was rock hard! In the morning the breakfast was basic but good and help set us up for a day of exploring in Tokyo.
Stayed 1 night in Sep 2019

4/10 Poor

William

Liked: Cleanliness, property conditions & facilities, room comfort
So So
1600 check-in too late even by Japanese standards. "Free Breakfast" = bread and coffee. No English language TV. Location 15-20 minutes from JR Station dragging a wheeled suitcase.
Stayed 3 nights in May 2019

8/10 Good

Bolrathanak

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 2 nights in Mar 2019

6/10 Okay

TAKAHIRO

良かった
駅からさほど遠くなく良かったです。 但し深夜帯の外出が不可になります。
Stayed 1 night in Aug 2022

10/10 Excellent

SHINICHI

Liked: Staff & service, property conditions & facilities, room comfort
Stayed 1 night in Feb 2022

6/10 Okay

SHINTARO

Business traveller, Travelled with group
Liked: Staff & service
Disliked: Property conditions & facilities
加湿器の性能が悪い。 朝起きたら床がベチャベチャ 朝食はほぼないと考えてもいい。 部屋で食べた方がいい。
Stayed 1 night in Dec 2021

10/10 Excellent

SUGA

Business traveller
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 2 nights in Oct 2021
Response from 東横イン横浜西口　フロント on 9 Nov 2021
ご回答ありがとうございました。 またのお越しをお待ちしております。

8/10 Good

Masashi

Business traveller
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Jul 2021

8/10 Good

TSUYOSHI

Travelled with group
Liked: Cleanliness, staff & service
Stayed 1 night in Jul 2021

4/10 Poor

Verified traveller

Stayed 1 night in May 2021

10/10 Excellent

Inouchi

Business traveller
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
3月に半額で宿泊しました
駅から遠いという口コミも散見されますが、相鉄方面の出口からビックカメラの前を直進して大きな道路を右折するとすぐそこです。コンビニもファミリーマートとセブンイレブンが歩いて数分のところにあり食事にも困りませんでした。朝食はおにぎりはありませんでしたが、パン、コーヒー, ヨーグルト、ジュースが提供されました。横須賀への出張で利用しましたが、本当に快適に過ごすことができました。
Stayed 1 night in Mar 2021

6/10 Okay

Verified traveller

Disliked: Staff & service
Stayed 1 night in Mar 2021

8/10 Good

JUN

Liked: Staff & service
Stayed 1 night in Mar 2021

6/10 Okay

nobuyuki

Business traveller
どこでも良い
可もなく不可もなくどこでも良いとお考えならすごきおすすめ出来ます
Stayed 1 night in Mar 2021

6/10 Okay

TAKESHI

Liked: Cleanliness, staff & service
まったりホテル滞在
１人の時間を有意義使いたく休日はホテル滞在してます。 動画配信も理由の１つですね
Stayed 1 night in Mar 2021

6/10 Okay

kouki

Business traveller
Stayed 1 night in Mar 2021

6/10 Okay

Takeshi

Business traveller
Disliked: Cleanliness, room comfort
部屋が寒い 暖房が効きづらい キャリーケース用の台が欲しい所
Stayed 1 night in Feb 2020

8/10 Good

HALIPU

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Aug 2019

6/10 Okay

Masahiro

Liked: Staff & service
Stayed 1 night in Jul 2019

4/10 Poor

Kiyokazu

Stayed 1 night in Jul 2019

6/10 Okay

Verified traveller

Stayed 1 night in Jul 2019

6/10 Okay

Verified traveller

Liked: Staff & service
Disliked: Cleanliness
Stayed 1 night in Jul 2019

10/10 Excellent

Verified traveller

Stayed 1 night in Jul 2019

8/10 Good

Verified traveller

Liked: Cleanliness
Stayed 2 nights in Jul 2019

4/10 Poor

Verified traveller

Liked: Cleanliness
Disliked: Property conditions & facilities, room comfort
駅からちょっと遠く 場所かわかりにくかったです。
Stayed 1 night in Jul 2019

8/10 Good

OKA

Liked: Staff & service, property conditions & facilities, room comfort
利用しやすかったです。
Stayed 1 night in Jun 2019

8/10 Good

Verified traveller

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
気のせいだったらすみませんがコンセントに挿したままにしていた充電器に何か液体がかかって乾いた跡があったのが気になったぐらいでした。身に覚えがないので清掃の時にでも何かあったのかなと思いましたが覚えがなさすぎて自分でやったものではない自信もないので不快に思ったとかは何もないです。
Stayed 2 nights in Jun 2019

8/10 Good

Kenichi

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
良かったです！
駅から徒歩県内です！朝食も簡素ながら美味しかったです！観光にも便利だと思います。
Stayed 1 night in May 2019

6/10 Okay

TAKAYUKI

Liked: Property conditions & facilities
Disliked: Room comfort
普通な感じです。
総じて、"普通"でした。強いて言うなら、ベッドの弾力が良すぎて、眠りにくかったぐらい。なんか、頭が低く傾いているようで不安な感じでした。(個人的な感触もありますので、"あ、そう"程度で受け取っていただければと思います。)
Stayed 1 night in May 2019

4/10 Poor

Verified traveller

Business traveller
特に悪かったと思う点はありません。
Stayed 2 nights in May 2019

8/10 Good

Verified traveller

Business traveller
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
ビジネスでの利用では充分かと思います。
Stayed 1 night in May 2019

6/10 Okay

Jun

Disliked: Staff & service
まあ、そんなところか
Stayed 1 night in Apr 2019

10/10 Excellent

Verified traveller

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
ちょっと駅まで遠かったです。
Stayed 1 night in Apr 2019

8/10 Good

Verified traveller

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Apr 2019

8/10 Good

EISAKU　NAKANO, 北上市

Travelled with family
Liked: Staff & service, amenities
フロントの女性の方がいつも笑顔で対応して頂きありがとうございました。
Stayed 1 night in Apr 2019

10/10 Excellent

KAZUHIRO

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Apr 2019

8/10 Good

KEN

Business traveller
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
駅からやや離れていますが、特に設備とかは満足しました。
Stayed 1 night in Mar 2019

6/10 Okay

Verified traveller

Disliked: Property conditions & facilities, room comfort
部屋設備点検要
近隣で盗難が発生しているとのことで、部屋の鍵とロックをしてくださいとのことでしたが、ロック部分のネジがかなり緩んでいて、ロックできない状態でした。 改善してほしいです。
Stayed 1 night in Feb 2019

8/10 Good

Verified traveller

Liked: Staff & service
リーズナブルで問題なし
横浜駅からはちょっと歩きますが、そう遠くもなく大きな道沿いなのでわかりやすく、近くにコンビニもあり便利です。フロントの方も感じよく、キーを預けての外出となりますが、24時間対応してくれます。朝食はスペースが少ない事もあり、部屋に持って行って食る事も可で、ちゃんと一つずつ袋に入ってました。建物が新しくはないのでお風呂・トイレはキレイ！！とは言い難いですが、きちんと掃除はされてますので特に問題はなく快適に１泊させていただきました
Stayed 1 night in Dec 2018

6/10 Okay

sora

Liked: Staff & service
Disliked: Room comfort
생각보다 역에서 거리가 있음 설명에 적힌 방크기보다 약간 작은 느낌 그 외에는 전체적으로 무난한 허텔
Stayed 1 night in Dec 2018

8/10 Good

Verified traveller

Liked: Cleanliness, staff & service
駅の近くで便利。従業員が明るく元気。
Stayed 1 night in Dec 2018

4/10 Poor

Verified traveller

Disliked: Property conditions & facilities, room comfort
かすかに下水の臭いがした
Stayed 1 night in Dec 2018

4/10 Poor

Verified traveller

Stayed 1 night in Nov 2018