Located close to Hakone Hot Springs and Tenzan Onsen, Hakone Yumoto Onsen Tenseien provides an indoor mineral hot spring (onsen), a garden and a restaurant. Treat yourself to a Thai massage or other spa services. Guests can connect to free in-room WiFi.
Located in Yumoto, a neighbourhood in Hakone, Hakone Yumoto Onsen Tenseien is in the mountains. Hakone Hot Springs and Tenzan Onsen are worth checking out if an activity is on the agenda, while those wishing to experience the area's natural beauty can explore Fuji-Hakone-Izu National Park and Hakone Gora Park. Hakone Kowakien Yunessun and Hakone Toy Museum are also worth visiting. Visit our Hakone travel guide
Near Tenzan Onsen, Hakone Yumoto Onsen Tenseien provides an indoor mineral hot spring (onsen), a garden and a restaurant. For some rest and relaxation, visit the 2 indoor/outdoor hot springs. Guests can connect to free in-room WiFi.
You'll also enjoy perks such as:
Free self-parking
Buffet breakfast (surcharge), hot springs on-site and a banquet hall
Luggage storage, a 24-hour front desk and a lift
Room features
All 198 rooms offer comforts such as laptop-friendly workspaces and air conditioning, in addition to perks such as free WiFi and safes.
Other amenities include:
Toilets with electronic bidets, free toiletries and hairdryers
No, only service animals are welcome at the property.
How much does it cost to stay at Hakone Yumoto Onsen Tenseien?
As of 9 Nov 2026, prices found for a 1-night stay for 2 adults at Hakone Yumoto Onsen Tenseien on 17 Nov 2026 start from AU$342, including taxes and fees. This price is based on the lowest nightly price found in the last 24 hours for stays in the next 30 days. Prices are subject to change. Choose your dates for more accurate prices.
How much is parking at Hakone Yumoto Onsen Tenseien?
Self-parking is free at this property.
What time is check-in at Hakone Yumoto Onsen Tenseien?
Check-in start time: 3:00 PM; check-in end time: 6:00 PM. Late check-in is available during limited hours.
What time is check-out at Hakone Yumoto Onsen Tenseien?
Checkout is at 10 AM. Late checkout is available for a fee (subject to availability).
Where is Hakone Yumoto Onsen Tenseien located?
Located in Yumoto, this hotel is steps away from Tamadare Falls and Hakone Hot Springs. Tenzan Onsen and Hakone Toy Museum are also within 1 mile (2 km). Hakone Yumoto Station is 13 minutes by foot.
Can I cancel my reservation for free and receive a full refund?
Yes, this property offers free cancellation on selected room rates because flexibility matters! Please refer to the property cancellation policy on our site for more details about any exclusions or requirements.
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Reviews
Hakone Yumoto Onsen Tenseien Reviews
8.8
Excellent
All reviews shown are from real guest experiences. Only travellers who have booked a stay with us can submit a review. We verify reviews according to our guidelines and publish all reviews, positive or negative.More informationOpens in a new window
This is a shoe-free hotel. You leave your shoes in a locker at the entrance and walk around in socks for the entire stay. All was good until I had a simple request. I asked if an attendant could call a local clinic to find out if they could see me for an urgent eye issue. No matter how I explained my request, I couldn’t get anyone to call or explain why they wouldn’t. I’ve used Google Translate in other cities in Japan, but here it only caused confusion. I ended up wasting an hour and a half traveling to a clinic that couldn't see me that day. The buffets were good and had a lot of choices, but were chaotic.
The onsen was a good mix of traditional and modern. The onsen was very spacious and the outside pools had great views. Our futons were not made for us on our second night. The breakfast and dinner buffets were just okay, there was nothing really exceptional. Would have expected better food. The onsen is a 10 plus minute walk from the station, but it should be noted that it is all uphill and challenging with luggage.
Nice hillside area for a stroll right on the grounds. The onsen was really nice and well equipped. Food (half board) was also great. Only real downside was that the spectacular view from the lobby was obscured by scaffolding and shrouding for some maintenance project.
Beautiful well maintained gardens with waterfalls and ducks. The outdoor onsens were another lovely feature. The building was undergoing maintenance during our stay but we were compensated with a 1500 yen voucher per person.
The hotel has a lot of facilities & amenities to use. Onsen is great & relaxing. Room is clean and comfort.
Breakfast & dinner have lots of varieties and very tasty.
Just a little long distance from the train station.
Very nice breakfast buffet, lot of choices. Room is clean, size is okay for 4 people to stay. The downsize is the location, which is a bit far from the station. Just keep in mind that you have to pay 150 yens per person per stay at check out for the onsen charges even if you did not use it.
Very beautiful hotel, clean and comfortable. Rooms are fine, garden is SUPERB.
When it comes to food, plenty of it, but the quality is so so. It is fresh and clean, but using cheap ingredients, in most cases. But overall, it is acceptable and the hotel gives a great run for your money.
Buffet variety for dinner and breakfast was great. Live sushi and tempura made in front of you. Huge selection! You also rent by the hour a private onsen which we did. Public onsen was okay. Had steam room and sauna and cold plunge area. Enough lockers and showe stalls. Extra towels and water stations were there. Rooms were big and separate rooms if you have 4 people. Mix of western bed and futons on the floor.
This place is one of my favorite stays so I'm a repeat customer. Their breakfasts and dinners are rich in variety and delicious, the beds are comfy, the public baths are huge with a beautiful view, and my favorite are the ducks and fish you can feed outside.
The service is also great. Everyone is professional and helpful.
To give a full star review, I'd like slippers to wear instead of being barefoot when indoors. I also would like to see vending machines on floors because you can only buy water at their gift shop on the first floor.
I'll definitely stay again!
Great place! I really enjoy everything, thank you!
Stayed 1 night in Jun 2026
Verified review
4/10 Poor
Shlomi
29 Oct 2026
Liked: Cleanliness, staff & service
The exterior of the hotel (gardens, public areas) are really nice.
The rooms are VERY dated!!!
Clean, but dated.
I had a room with no shower, and very small. The price was ridiculous by any standards!
It was a room worst than any hostel I have ever stayed in, but the price was nearly 300 dollars a night.
Food is much worse than it used to be in the past!
I have stayed here many times, but seems like quality took a dive…
They need a massive e upgrade of their rooms.
We did not use the onsen so our impression might be different if we did, but this was our least favorite place we stayed on our 2 week Japan trip. The hotel seemed gimmicky and while the buffet was plentiful with excellent variety the food quality was mid. The rooms were just ok and for the price I expected a little nicer.
The region was lovely and the landscape behind the hotel was very beautiful but if you are from the USA and not going for the Onsen you may want to consider a different area.
As with all of Japan, everyone that worked there was very kind and helpful!
This place is amazing! The staff, the facilities and food are top notch! I will warn you, if you have tattoos, you cannot use the public onsen bath. Such a relaxing place and will visit again!
Thank you to the staff who were so kind, accommodating and very friendly!