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"All very good"

"This hotel was in a great location and was quite convenient to a lot of places (good for tourists)- it’s situated in a mall so lots of food options, pharmacy (or beauty stores), and shopping galore! The staff were very pleasant and friendly, our room was spacious (for 2 people) and clean, and the breakfast inclusion was very good. Although we were not able to eat breakfast everyday cause it was just too crowded, the days that we were able to, food was quite good."

"Nice location. Love it. good for business trip ."

"Hotel is very conveniently connected to Raffles city mall and the MRT. We selected it because it’s right across from the Raffles where we were attending an event. However, it wasn’t quite walking distance to the main attractions we wanted to see and grabbing a late bite (after 9-10pm) while jet lagged wasn’t very convenient as most restaurants were closed by then. Lobby is nice and busy. The front desk agents and concierge were quick in taking care of you even via email before our arrival. Our room was clean and comfortable although I didn’t find drawers where I could unpack stuff. One of our suitcases had to be on the floor the entire time as there wasn’t room to put 2 inside the closet. The toiletries box in the bathroom was nice but also took quite a bit of vanity space. I loved that they had an umbrella we can use which we needed during our stay and also refillable glass bottles and a filter for potable water. For some reason they would only give us 3 bath towels even though we were 4 and I kept asking for an extra towel. All in all, a great property. And the skai restaurant had a killer view!"

"Room was fine but the room we got had the tv facing the side of the bed. We had to sit off the edge of the bed, swivel our heads (which strained pur necks) or sit at the table in uncomfortable upright chairs. The reception staff, concierge and especially the housekeeping staff, were good. The low point of the stay was our dinner at Oscar's. What i remember of the once very good restaurant is now a third rate version of its old self. The food: generally so-so to bad across the board. Either overcooked (vegetables; noodles stirred to rubber), undercooked (rendang not braised long enough), badly handled (bbq very underwhelming; roast beef station staffed by someone who cant handle the fork and knife needed to slice the meats; aglio olio was mangled--the same beef station staff member couldnt do pasta either, with the dish a soggy watery mess, no discernible taste). Overall the food was deceptively appetizing. Once you taste it, you realise the original Oscar's doesnt exist any more. Staffing: management really needs to look seriously here. Servers and wait staff impact the dining experience. You need to have properly trained staff. Have the proper care of training your new Nitec recruits. Overall Oscar's needs a major overhaul. Its $88 for the buffet, not twenty bucks. Management needs to taste assess and train. My cup of coffee shouldnt have arrived half sloshed on the saucer. "

"Amazing stay and service. Staff were very friendly and helpful!"

"Foood could have been better."

"Very small room. Tight spaces without a closet."

"The venue was clean and well presented. Staff were very pleasant and helpful. Great location. Would definitely recommend."