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Outdoor pool, pool umbrellas, pool loungers
Outdoor pool, pool umbrellas, pool loungers
Outdoor pool, pool umbrellas, pool loungers
In-room safe, desk, iron/ironing board, free WiFi

Guest reviews

4.3/5 Excellent
998 reviews
Guests rated this property 4.4/5 for cleanliness.

Popular amenities

Pool
Free WiFi
Parking included
Air conditioning
Spa
Restaurant

Cleaning and safety practices

Cleaned with disinfectant
Contactless check-in
Hand sanitizer provided

Map

Explore the area

Popular LocationTanglin Mall4 min walk
Popular LocationGleneagles Hospital8 min walk
Popular LocationForum The Shopping Mall8 min walk
AirportSingapore (SIN-Changi)30 min drive

Choose dates to view prices

  • Deluxe Room, 1 King Bed

    Room amenities

    • 25 sq m
    • Sleeps 2
    More detailsDeluxe Room, 1 King Bed
  • Superior Room, 1 King Bed

    Room amenities

    • 25 sq m
    • Sleeps 2
    More detailsSuperior Room, 1 King Bed
  • Executive Suite, 1 King Bed

    Room amenities

    • 50 sq m
    • Sleeps 3
    More detailsExecutive Suite, 1 King Bed
  • Deluxe Room, 2 Single Beds

    Room amenities

    • 25 sq m
    • Sleeps 2
    More detailsDeluxe Room, 2 Single Beds
  • Superior Room, 2 Single Beds

    Room amenities

    • 25 sq m
    • Sleeps 2
    More detailsSuperior Room, 2 Single Beds
  • Club Room, 1 King Bed

    Room amenities

    • 25 sq m
    • Sleeps 2
    More detailsClub Room, 1 King Bed

About this area

Singapore

In the city centre and near a metro station, JEN Singapore Tanglin by Shangri-La is in a walkable area with good shopping. Tanglin Mall and Forum The Shopping Mall are worth visiting if shopping is on the agenda, while those wishing to experience the area's natural beauty can explore Singapore Botanic Gardens and Fort Canning Park. National Orchid Garden and Singapore Flyer are not to be missed.

Map
Popular Location

What's nearby

  • Tanglin Mall - 4 min walk
  • Gleneagles Hospital - 8 min walk
  • Forum The Shopping Mall - 8 min walk
  • Palais Renaissance - 9 min walk
  • Far East Shopping Centre - 10 min walk

Getting around

  • Orchard Station - 14 min walk
  • JB Sentral - 22 min drive
  • Singapore (SIN-Changi) - 30 min drive

Restaurants

  • J65 — 1 min walk
  • Ah Hoi's Kitchen — 1 min walk

About this property

JEN Singapore Tanglin by Shangri-La

4-star Singapore hotel in Orchard, walk to Singapore Botanic Gardens
2 restaurants, a full-service spa and an outdoor pool are available at this smoke-free hotel. Free WiFi in public areas, free self parking and a free shopping centre shuttle are also provided. Additionally, a fitness centre, a bar/lounge and a poolside bar are on-site. All 565 rooms feature thoughtful touches such as bathrobes and slippers, plus free WiFi, free wired Internet and LCD TVs with satellite channels. 24-hour room service, electric kettles and free newspapers are among the other amenities available to guests.
JEN Singapore Tanglin by Shangri-La offers 565 forms of air-conditioned accommodation with a safe and free newspapers. LCD televisions come with satellite channels. Bathrooms include a shower, bathrobes, slippers and complimentary toiletries.

Guests can surf the web using complimentary wired and wireless Internet access. Business-friendly amenities include desks and telephones; free local calls are provided (restrictions may apply). Additionally, rooms include complimentary bottles of water and a hairdryer. A nightly turndown service is provided and housekeeping is offered on a daily basis. Amenities available on request include in-room massages. Renovation of all guestrooms was completed in December 2015.

Cleaning and safety practices

Enhanced cleanliness measures

Disinfectant is used to clean the property
High-touch surfaces are cleaned and disinfected
Sheets and towels are washed at 60°C or hotter
Follows regional sanitisation guidelines of SG Clean (Singapore)
Follows industry sanitisation guidelines of Safe Travels (WTTC - Global)

Social distancing

Contactless check-in and check-out
Protective shields in place at main contact areas
Social distancing measures in place

Safety measures

Personal protective equipment worn by staff
Temperature checks given to staff
Temperature checks available for guests
Masks and gloves available
Hand sanitiser provided
Individually wrapped food options available for breakfast, lunch, dinner and through room service
This information is provided by our partners.

Property amenities

Internet

  • Available in all rooms: Free WiFi and wired Internet
  • Available in some public areas: Free WiFi

Parking and public transport

  • Free covered self parking
  • Free shopping centre shuttle
  • Limo/town car service

Food and drink

  • Buffet breakfast available for a fee daily 6 AM–10:30 AM: SGD 32.00 for adults and SGD 16.00 for children
  • 2 restaurants and 1 coffee shop/cafe
  • 1 poolside bar and 1 bar
  • 24-hour room service

Things to do

  • Children's pool
  • Fitness centre
  • Free bike hire
  • Full-service spa
  • Outdoor pool
  • Sauna
  • Hot tub
  • Steam room

Family friendly

  • Children's pool
  • Dry-cleaning service
  • Laundry facilities
  • Outdoor pool

Conveniences

  • Lift
  • Free newspapers in reception
  • Front-desk safe
  • Gift shop/newsstand

Guest services

  • 24-hour front desk
  • Concierge services
  • Daily housekeeping
  • Dry-cleaning service
  • Hair salon
  • Laundry facilities
  • Luggage storage
  • Multilingual staff
  • Porter
  • Tour/ticket assistance
  • Turndown service
  • Wedding services

Languages spoken

  • Chinese
  • English
  • Malay

Business services

  • Business centre
  • Computer station
  • Meeting rooms
  • Conference space

Outdoors

  • Pool sunloungers
  • Pool umbrellas

Spa

  • 5 treatment rooms
  • Aromatherapy
  • Body scrubs
  • Body treatments
  • Body wraps
  • Couples treatment room(s)
  • Facials
  • Manicures and pedicures
  • Massage - deep-tissue
  • Massage - hot stone
  • Massage/treatment rooms
  • Reflexology
  • Sauna
  • Hot tub

Accessibility

  • If you have requests for specific accessibility needs, please note them in the special requests field on the booking page after selecting your room.
  • Accessible bathroom
  • In-room accessibility
  • Roll-in shower
  • Well-lit path to entrance
  • Wheelchair-accessible business centre
  • Wheelchair-accessible concierge desk
  • Wheelchair-accessible parking
  • Wheelchair-accessible restaurant
  • Wheelchair accessible (may have limitations)
  • Wheelchairs available on site

More

  • Smoke-free property

Room amenities

Bedroom

  • Air conditioning

Bathroom

  • Bathrobes
  • Free toiletries
  • Hairdryer
  • Shower
  • Towels

Entertainment

  • LCD TV
  • Satellite channels

Food and drink

  • Electric kettle
  • Free bottled water

More

  • Connecting rooms available
  • Desk
  • Free local calls
  • Free newspapers
  • In-room massage
  • Iron/ironing board
  • Phone
  • Restaurant dining guide
  • Safe
  • Slippers
  • Turndown service

Policies

Check-in

Check-in between 2:00 PM and noon
Express check-in

Check-out

Check-out before noon
Express check-out

Special check-in instructions

Front desk staff will greet guests on arrival
Please note that the name of this property was formerly Traders Hotel Singapore.
Guests who book breakfast-inclusive rate plans will receive breakfast for 2 adults and up to 2 children age 5 and younger. Additional children under age 5 and children 6-11 years old will receive 50% off the adult buffet breakfast price.

Access methods

Staffed front desk

Pets

No pets or service animals allowed

Children and extra beds

Children are welcome
Rollaway/extra beds are available for SGD 106.0 per night.

Payment types

Important information

Optional extras

The following fees and deposits are charged by the property at the time of service, check-in or check-out.

  • Fee for buffet breakfast: SGD 32.00 for adults and SGD 16.00 for children (approximately)
  • Rollaway bed fee: SGD 106.0 per night

The above list may not be comprehensive. Fees and deposits may not include tax and are subject to change.

You need to know

Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
This property advises that enhanced cleaning and guest safety measures are currently in place
Disinfectant is used to clean the property; commonly-touched surfaces are cleaned with disinfectant between stays; bed sheets and towels are laundered at a temperature of at least 60°C/140°F
Personal protective equipment, including masks and gloves, will be available to guests
Social distancing measures are in place; staff at the property wear personal protective equipment; a shield is in place between staff and guests in main contact areas; periodic temperature checks are conducted on staff; temperature checks are available to guests; guests are provided with hand sanitiser
Contactless check-in and contactless check-out are available
Individually wrapped food options are available for breakfast, lunch and dinner, and also through room service
The property affirms that it follows sanitisation practices of SG Clean (Singapore) guidelines
The property affirms that it adheres to the Safe Travels (WTTC - Global) sanitisation guidelines
Please note that cultural norms and guest policies may differ by country and by property; the policies listed are provided by the property

We should mention

Reservations are required for massage services and spa treatments; reservations can be made by contacting the property prior to arrival, using the contact information on the booking confirmation
The property has connecting/adjoining rooms, which are subject to availability and can be requested by contacting the property using the number on the booking confirmation
No pets and no service animals are allowed at this property

Property is also known as

Hotel Jen Tanglin
Jen Tanglin Singapore
Jen Tanglin
Hotel Jen Tanglin Singapore
Traders Singapore
Traders Hotel Singapore
Hotel Jen Tanglin Singapore (Formerly Traders Hotel)

Frequently asked questions

Can I cancel my reservation for free at JEN Singapore Tanglin by Shangri-La and receive a full refund?
Yes, JEN Singapore Tanglin by Shangri-La offers free cancellation on select room rates, because flexibility matters! Please refer to JEN Singapore Tanglin by Shangri-La cancellation policy on our site for more details about any exclusions or requirements.
Does JEN Singapore Tanglin by Shangri-La have a pool?
Yes, this property has an outdoor pool and a children's pool.
Is JEN Singapore Tanglin by Shangri-La pet-friendly?
No, pets are not allowed at this property.
How much is parking at this hotel?
Self-parking is free at this property.
What time is check-in at this property?
Check-in is from 2:00 PM to noon.
What time is check-out at JEN Singapore Tanglin by Shangri-La?
Checkout is at noon.
Where is this hotel located?
Located in Orchard, this spa hotel is within a 10-minute walk of Tanglin Mall, Gleneagles Hospital and Forum The Shopping Mall. Palais Renaissance and Singapore Botanic Gardens are also within 10 minutes. Orchard Station is 14 minutes by foot and Newton Station is 25 minutes.

Guest reviews

Overall score and ratings for JEN Singapore Tanglin by Shangri-La

4.3
Excellent
5 - Excellent
493
4 - Good
376
3 - Okay
81
2 - Mediocre
36
1 - Poor
12
4.4
Cleanliness
4.3
Service and Staff
4.2
Amenities
4.3
Property condition

5/5 Excellent

  • Liked: Cleanliness, staff & service, amenities, property conditions & facilities

Stayed 1 night in Feb 2020

4/5 Good

  • Liked: Cleanliness, staff & service, amenities, property conditions & facilities

Something was wrong with the cable tv. Back end did a few reset and even the technician came but didn’t resolve the problem. Hope they can do a detail check after check out.

Stayed 1 night in Mar 2020

5/5 Excellent

  • Liked: Cleanliness, staff & service, amenities, property conditions & facilities

Location of hotel and the room and in-room facilities. We'll be returning again sometime soon.

Stayed 1 night in Mar 2020

5/5 Excellent

  • Liked: Cleanliness, staff & service, property conditions & facilities

Clean, professional, very well located. Good breakfast.

Stayed 3 nights in Mar 2020

5/5 Excellent

  • Liked: Staff & service, property conditions & facilities, room comfort

Everything was fine. Really like the corner room. Bathroom a little small but not a problem. Sitting on the sofa looking down at the road, there was a ledge between the sofa and the window and there was what looked like food crumbs. Housekeeping should be a little more diligent.

Stayed 1 night in Mar 2020