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"Very clean and central bar well stocked parking good and very good staff"

"Stayed many times in recent years and have never experienced any major issues. This time our room (310) was booked on the third floor which was not accessible via the lift and as I have mobility problems I asked for one that was. The lady on reception found us a suitable one (205) quickly. Excellent service from her and all the other staff members we had dealings with during our stay !!"

"Room was ok but dated bed was uncomfortable as i could feel the springs sticking into my back the entire night and when trying to get hot water out of the shower the water was only dripping out "

"Great crew. Dodgy neighborhood."

"Perfect location if you have an early flight out of Bristol. Rooms were clean and bed was comfortable. The restaurant left much to be desired...not great choices and food was average. The lobby and restaurant area felt institutional but the hotel had most of what you need for a short stay."

"Yes"

"Parking was excellent plenty of spaces. Room was clean and functional though i found the bed very hard. Receptionist was a joy, very pleasant and helpful. Excellent role model. Barman was slow. Breakfast was fine, no complaints and the restaurant staff was very polite and professional. Overall a good stay. I will definitely stay here again. "

"The hotel had fantastic views & the hotel had some nice character features but in certain areas it did need some modernisation."

"Firstly can I say the staff were fabulous and very accommodating! It was the hotel itself that’s in need of some tlc. I paid extra for a nicer room, my friend had booked the more basic room so was interesting to see that both our rooms were identical except for the decor. Our room (142) had a horrendous smell of sewerage coming from the bathroom. The hotel must be aware of this as there was a plug in air freshener to disguise the smell in our room but not in our friends room where one wasn’t required. The tv in our room didn’t work. It would switch on but nothing else would happen. I didn’t inform staff as we were out most the day and only stayed one night. Also the shower in our room was scolding hot. I went to wash my hair and eventually gave up as I couldn’t stick the heat. Obviously turned the tap to cold and this made zero difference. Again I didn’t mention as we only stayed the one night. Shame as it had potential to be a lovely stay. Beds were comfy!"