Waterloo Apart Hotels

"Location was great! Our room was good. My husband has mobility issues so getting in and out of the shower was difficult for him. Staff were very helpful and friendly. The only real issues were getting into the hotel from Hwy 24 proved difficult with traffic, and though the bartender was pleasant, chicken tenders were way overcooked and the Brussel sprouts that came with the tender brisket, were hard as rock and could not even be cut with the steak knife. Potato soup was yummy though. So we rate this hotel 4 out of 5 stars. "

"Not the greatest welcome and check in. The manager could t quite figure out what should have been a simple request - we asked for a larger suite as none was available to book on their website. But it got worse when we checked into our rooms. Awful hygiene. VERY Dated facilities - stained tiles and grout, stained carpets. Gym equipment looks like it’s from the 80s and pool / spa were so dated and unhygienic. Photos are incredibly deceptive. Saving grace was the food and staff which was surprisingly good and the male waiter was exceptional. Cleaners need training btw. Same dirty cloth used to wipe toilets was used on the room surfaces!!! And NO gloves. UNHYGIENIC"

"Very clean. Well looked after. Washroom was a bit small. "

"Pretty decent breakfast coffee could be better"

"The room was clean and comfortable at an affordable price. Staff was helpful and always friendly (especially Karol). Breakfast was ok but was same sausage and scrambled eggs every morning. No sign of any construction as in previous reviews."

"The rooms were comfortable. Thee was no breakfast included. There was a strong floral smell upon entering the hotel but once past the lobby it was gone."

"room was pretty good the one we had last year was larger and more comfortable , good parking ,property was surprisingly clean for the time of year and the winter we had"

"Great place on the inside clean modern great rooms."

"Breakfast was good."