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"Room Adequate size, clean but I don’t like the steps leading to the bathroom- it has 3 steps - fall hazard for senior travelers. Placement of mirror allows full view of you if you take a shower for the other company. Staff Professionals and welcoming Breakfast Good choices but no variance. I have the same breakfast food for 4 days Shops nearby A lot! It’s gran via!!!"

"Excelente estancia...y el shuttle al aeropuerto super util"

"Great location clean room nice balcony"

"room are too small, didn’t had space for my luggage, placed in the bed, also laundry was so expensive, and my credit card was lost in the hotel and they didn’t return until 3 days later "

"Beautiful hotel on a beautiful plaza on the best street in town. What more could you ask for. "

"Wonderful stay at Hard Rock Hotel Madrid Atocha We booked the Hard Rock Hotel at the very last minute, and it turned out to be the best decision we could have made. Every member of staff was consistently kind, welcoming, and attentive — not only to us but also to our dog, which made the stay even more special. The beds are incredibly comfortable, with high-quality sheets and pillows that make for a perfect night’s sleep. The water pressure in the shower was excellent as well — a small detail that really made a difference after long days exploring the city. The only minor suggestion would be to add more places to hang used towels in the bathroom. Overall, we felt truly comfortable, well looked after, and genuinely welcomed throughout our stay. A big thank you to the entire team and the General Manager for a job very well done!"

"Very central location in Madrid. Right across from a subway station. Easy to catch taxi also in front of the hotel. It is a busy thorough fare with alot of access to stores and restaurants. It is the touristy area of the city so keep that in mind if you are looking to be in a quieter area. I was on the 4th floor, but couldn't hear much noise. Rooms are very clean and great condition. Great housekeeping. Staff overall friendly. Overall great hotel. Lobby area and public spaces need some updating and would be my only comment about furnishings and not having a coffee maker in the rooms are the only two slight comments about the accomodations. "

"Excelente servicio, un espacio que realmente cuida la naturaleza "

"Nice hotel but very busy with people , conventions and rooftop Average breakfast The room is very nice but the bed not too comfy not enough pillows Overall a nice stay "