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"The room we were put in at first wasn't the room we had booked. Upon immediately complaining to reception we were allocated a different room that was indeed an upgrade from what we had booked. The rest of the stay was very good with good food in the restaurant and a very good swimming pool."

"The room was cosy and the staff made two swans and put petals around the bed. So kind and it was lovely the spa. I have used the gym and spa many times as a member until I moved. First time staying though and loved it we did."

"Parking terrible but clean hotel "

"Breakfast was great, good location and friendly staff."

"From my arrival to my departure, this stay was excellent. Every member of staff I encountered was friendly, informative, professional and welcoming. The room was spotless and had everything I needed. The location of the hotel is excellent, and the receptionist recommended a couple of places to visit. I will definitely use this hotel again"

"The AC didn’t seem to work . One staff member was not well informed but later another one was fine. The area is a bit Waste Land with nothing around. I would not stay there again"

"Excellent!! Check in and Out went smoothly. Room was nice, clean and spacious. Breakfast was good. Good location to Bluewater and Buses. Staff were amazing. "

"Shampoo and shower gels had run out. Bathroom flooded a bit as floor divider thing was a bit thin. One of the side lights by bed did not work. Was a lovely room. Great views. "

"A wonderful and beautiful place, and thanks to those in charge of it. A special greeting to the workers. The first one, whose name is Koman, is a wonderful, polite, cooperative, and ethical person, one of the great friends. Likewise, the person who is there during the day, whose name I don't know, is a polite, cooperative, and ethical person. They are wonderful. Thank you very much for all ."