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"The room was meticulously clean and the bed was very comfortable. I recommend this hotel for anyone having a layover at Heathrow Terminal 5. A very convenient place to commute to - either a H5H shuttle bus or one of the local busses (706 or 709… I don’t remember exactly) will take you from the terminal to the airport in less than 10 mins. "

"Nice hotel, looks better than in the pictures, in a great location "

"This would have been an amazing hotel 30 years ago but is in desperate need of £5m spending on it. Staff were all very pleasant, rooms very tired, no heating so had a plug in radiator. Beds were terrible. Location and outer building both great"

"Great stay, clean room and wonderful staff."

"Very welcoming and friendly reception staff and made our stay memorable and even more special!"

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"There are no shops around this hotel, but it allows pets, which is particularly beneficial if you are looking for some peaceful moments. "

"Breakfast was fresh , room cleaned and workers very nice and polite . "

"The staff were so attentive and kind. My kids loved the treasure hunt laid out in the room upon arrival. Lego man visiting our table made their day. The playroom and sensory room are fantastic. We’d go back again for sure. "