Totara Heights Hotels, Auckland

"All staff were very good, polite , and friendly. Spacious lobby where you could have small breakfast or bar snacks, or enjoy refreshments. "

"Great staff"

"I booked a room for my daughter and son-in-law plus their 9month old daughter. They thoroughly enjoyed their stay with Novotel especially with the reception staff who were very helpful at check-in with storage of their extra luggage and also with advice on their options. They rated Novotel much better than Pullman in terms of helpful staff and more pleasant surroundings."

"Clean spacious room. Loved having a restaurant on site. Think having to pay for parking is a bit of a rip off!!"

"Staff were especially helpful"

"Luxurious rooms with amazing amenities. The beds are very comfortable, the layout is excellent and everything is super clean. Breakfast in the morning was delicious with all ingredients fresh. All staff are very friendly and will go out of their way to assist, as we found out when asking the concierge about food recommendations. The location of the hotel is right in the heart of the city. Everything you could want from a city hotel, except maybe other services you would expect from a larger hotel, like pool and gym (there is a gym but it’s very small)."

" Clean and fresh room, all staff encountered were amazing. If you are intending to have dinner, make reservation otherwise you cant get in."

"Excellent staff and a really easy check in, perfectly located for the airport. The Burger in the restaurant is very, very good. Highly recommended."

"Outstanding hotel"