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"Me and my boyfriend visit this hotel regularly, it nice , reception staff attitude varies, good ambience in the lobby and bar, rooms clean and spacious "

"Staff was very helpful and friendly. Location was amazing and the parking was simple to negotiate. The room was the basic room but there was a huge crack in the sink and a very large stain on the curtains which was a little off putting. "

"Clean, nicely decorated room. Very comfortable bed, excellent pillows, good quality floor coverings. Could have done with at least one chair. The building work detracts from the offering but at least that’s not permanent. The filtered water tap is a nice addition, as is the coffee pod machine. Only small downsides: too few towels, no sweeteners, only three hangers. "

"Perfect location. Lovely staff. Comfortable room, but needed a softer pillow. "

"Always had good stay with village before but this time there was problem at check in as I booked through Expedia. Paid through Expedia, and only had to pay for late check out at hotel but they tried to take full stay and the extra payment. They kept saying there was issue as there was insufficient fund in my card but I had already paid for stay. They blamed Expedia for this. Already a bad start to the stay. The rooms itself are good then when it came to the next day, even though we paid for late checkout cleaning staff opened the door while we were sleeping at 11. No knock prior. Overall bad experience this time. "

"The hotel staff are exceptional, they make you feel welcome. I had a lovely chat with a cleaner as she helped me navigate the corridors to my room, she really went above and beyond. All the staff seemed happy to be working at the hotel. The upgraded room was very spacious and had stunning views from the window."

"Was greeted well clean friendly atmosphere breakfast was ok "

"Our first room was over taken by bugs"

"Room style a little dated, needs a re-fresh, no carpet, window frame rotten but painted over. An experiance of old times."