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"New decoration , excellent service, good parking which is direct to hotel , just use the key card in lift without press button which is very convenient, the swimming pool staff are all kindly , I am surely to choose again for my next Penang trip"

"We enjoyed our second stay at this resort. The staff were friendly and helpful! We enjoyed the two pools. Room was clean, and comfortable.. We will be back to this Shangri-La hotel in November.."

"Breakfast was great but we saw hairs that don’t belong to us on the sink when we first go in…"

"Good place to stay"

"Great stay Great food Helpful staff"

"Huge rooms location bit off from everything"

"Excellent Suit room, pool facility, Spa is awesome"

"Everything was right about the property, beautiful property, great locations, great service"

"Hotel facilities was in top condition. Comfortably stay with beautiful scenic. Strong aircon and maintained excellent cleanliness "

"good layout, helpful staff"

"Great hotel"

"Spacious and clean room, pleasant and helpful staff, great location. We'd stay there again."

"Great resort "

"Nice facilities. Suitable for family vacation. Staff is very friendly."

"Nice hotel"

"Clean and comfortable room coupled with a fitness center and a pool made it a wonderful stay"

"Fantastic stay"

"Beautiful place to stay. All the staff were amazing and we found the location convenient."

"Good hotel"

"Beautiful hotel, clean and very nice staff! "