Check COVID-19 restrictions.

Find out moreOpens in a new window

Mercure Penang Beach

Photo gallery for Mercure Penang Beach

Featured image
On the beach
Outdoor pool, pool loungers
Outdoor pool, pool loungers
1 bedroom, in-room safe, blackout curtains, soundproofing

Overview of Mercure Penang Beach

UNESCO Sustainable Travel Pledge

Mercure Penang Beach

4 out of 5

3.9/5 Good

Guests rated this property 4.0/5 for cleanliness.

Popular amenities

  • Pool
  • Free WiFi
  • Parking included
  • Air conditioning
  • Restaurant
  • Gym

Cleaning and safety practices

  • Cleaned with disinfectant
  • Social distancing
  • Temperature checks
505, Jalan Tanjung Bungah, George Town, Penang, 11200

Explore the area

  • Popular LocationPenang Avatar Secret Garden8 min walk
  • Popular LocationStraits Quay Mall2 min drive
  • Popular LocationFloating Mosque of Tanjung Bungah3 min drive
  • AirportPenang (PEN-Penang Intl.)21 min drive

Choose dates to view prices

About this area

George Town

Located on the beach, Mercure Penang Beach is in Tanjung Bungah, a neighbourhood in George Town. Arulmigu Balathandayuthapani Temple and KOMTAR are notable landmarks, and travellers looking to shop may want to visit Gurney Plaza and Penang Times Square. Don't miss out on a visit to ESCAPE Adventureplay. With kayaking, waterskiing and parasailing nearby, you'll find plenty of adventures in the water.

What's nearby

  • Penang Avatar Secret Garden - 8 min walk
  • Straits Quay Mall - 2 min drive
  • Floating Mosque of Tanjung Bungah - 3 min drive
  • Gurney Drive - 3 min drive
  • Gurney Plaza - 5 min drive

Restaurants

  • The Ombak — 1 min walk
  • M Bar — 1 min walk
  • Pang Hainan Seafood - 3 min walk
  • Indian Delightz - 14 min walk
  • Gusto Cafe - 15 min walk

Getting around

  • Penang Sentral - 28 min drive
  • Penang (PEN-Penang Intl.) - 21 min drive

About this property

Mercure Penang Beach

Waterfront hotel with an outdoor pool
Guests of this beach hotel will appreciate convenient on-site amenities such as a health club or a picnic area. All 220 soundproofed rooms feature free WiFi and 24-hour room service. For a bit of entertainment, guests will find LED TVs with satellite channels, and other amenities include coffee makers and electric kettles.
Mercure Penang Beach offers 220 forms of accommodation with laptop-compatible safes and complimentary bottles of water. 40-inch LED televisions come with satellite channels.

Bathrooms include slippers, bidets, complimentary toiletries and hairdryers. Guests can surf the web using complimentary wireless Internet access. Additionally, rooms include coffee/tea makers and an iron/ironing board. Housekeeping is provided on a daily basis.

Recreational amenities at the hotel include an outdoor pool and a health club.

The recreational activities listed below are available either on-site or nearby; fees may apply.

Awards and affiliations

This property has signed the UNESCO Sustainable Travel Pledge.

Cleaning and safety practices

Enhanced cleanliness measures

Disinfectant is used to clean the property
High-touch surfaces are cleaned and disinfected

Social distancing

Social distancing measures in place

Safety measures

Temperature checks available for guests
At check-in, guests must provide a record of full COVID-19 vaccination
COVID-19 vaccination record requirement applies to all guests aged 17 and older; guests must have received complete COVID-19 vaccination at least 14 days prior to check-in
This information is provided by our partners.

Property amenities

Internet

  • Available in all rooms: Free WiFi
  • Available in some public areas: Free WiFi and wired Internet

Parking and public transport

  • Free self-parking on site
  • Limited on-site parking
  • 24-hour return airport shuttle (surcharge)
  • Airport shuttle on request

Food and drink

  • Buffet breakfast available for a fee daily 6 AM–10:30 AM: MYR 40 for adults and MYR 40 for children
  • 1 restaurant
  • 1 bar/lounge
  • 24-hour room service

Things to do

  • Fitness centre
  • Outdoor pool

Family friendly

  • Free cots/infant beds
  • Laundry facilities
  • Outdoor pool
  • Soundproofed rooms

Conveniences

  • Lift
  • Front-desk safe

Guest services

  • 24-hour front desk
  • Concierge services
  • Daily housekeeping
  • Dry-cleaning service
  • Laundry facilities
  • Luggage storage
  • Tour/ticket assistance

Languages spoken

  • Chinese
  • English
  • Malay

Business services

  • Business centre
  • Meeting rooms - 4

Outdoors

  • Beachfront location
  • Picnic area
  • Pool sunloungers
  • Terrace

Accessibility

  • If you have any requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
  • In-room accessibility (select rooms)
  • Wheelchair accessible (may have limitations)

More

  • Designated smoking areas
  • Renovated entire property – October 2018

Room amenities

Bedroom

  • Air conditioning (climate-controlled)
  • Bed sheets
  • Blackout drapes/curtains
  • Free cots/infant beds

Bathroom

  • Bidet
  • Free toiletries
  • Hairdryer
  • Towels

Entertainment

  • 40-inch LED TV
  • Satellite channels

Food and drink

  • Coffee/tea maker
  • Electric kettle
  • Free bottled water

More

  • Iron/ironing board
  • Laptop-compatible safe
  • Phone
  • Slippers
  • Soundproofing

Similar properties

See similar properties

Policies

Check-in

Check-in from 3 PM - midnight
Late check-in subject to availability
Minimum check-in age - 18

Check-out

Check-out before noon
Late check-out subject to availability
A late check-out fee will be charged

Special check-in instructions

Front desk staff will greet guests on arrival
At check-in, guests must provide a record of full COVID-19 vaccination
COVID-19 vaccination record requirement applies to all guests aged 17 and older; guests must have received complete COVID-19 vaccination at least 14 days prior to check-in

Renovations and closures

Due to COVID-19, this property’s food and beverage options may be limited.

Access methods

Staffed front desk

Pets

Pets not allowed

Children and extra beds

Children are welcome
Kids stay free! Up to 2 children stay free when using existing bedding
Rollaway/extra beds are available for MYR 100.0 per night.
Free cots (infant beds)

Payment types

Important information

Fees

You'll be asked to pay the following charges at the property:

  • A tax is imposed by the city: MYR 3.00 per accommodation, per night
  • A tax of MYR 10.00 per accommodation, per night is imposed by the country of Malaysia and collected at the property from 1 January 2023. Permanent residents and Malaysian nationals are exempt from the tax. For more details, please contact the property using the information on the reservation confirmation received after booking.

We have included all charges provided to us by the property.

Optional extras

The following fees and deposits are charged by the property at the time of service, check-in or check-out.

  • Fee for buffet breakfast: MYR 40 for adults and MYR 40 for children (approximately)
  • Airport shuttle fee: MYR 95 per vehicle (one-way)
  • Airport shuttle fee per child: MYR 95 (up to 12 years old)
  • Late check-out is available for a fee (subject to availability, amount varies)
  • Rollaway bed fee: MYR 100.0 per night

The above list may not be comprehensive. Fees and deposits may not include tax and are subject to change.

You need to know

Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
The name on the credit card used at check-in to pay for incidentals must be the primary name on the guestroom reservation
This property accepts credit cards, debit cards and cash

We should mention

This property offers transfers from the airport (surcharges may apply); guests must contact the property with arrival details before travel, using the contact information on the booking confirmation

Property is also known as

Four Points Penang
Four Points Sheraton Hotel Penang
Four Points Sheraton Penang
Penang Four Points
Penang Sheraton
Sheraton Four Points Penang
Sheraton Penang
Sheraton Penang Four Points
Four Points By Sheraton Penang Tanjung Bungah
Mercure Penang Beach Hotel George Town
Mercure Penang Beach Hotel
Mercure Penang Beach George Town
Four Points by Sheraton Penang
Mercure Penang Beach Hotel
Mercure Penang Beach George Town
Mercure Penang Beach Hotel George Town

Frequently asked questions

Overall score and ratings

3.9

Good

Rating 5 - Excellent. 170 out of 642 reviews
5 - Excellent 26%
Rating 4 - Good. 306 out of 642 reviews
4 - Good 48%
Rating 3 - Okay. 108 out of 642 reviews
3 - Okay 17%
Rating 2 - Poor. 38 out of 642 reviews
2 - Poor 6%
Rating 1 - Terrible. 20 out of 642 reviews
1 - Terrible 3%

4.0/5

Cleanliness

3.8/5

Staff & service

3.8/5

Amenities

3.8/5

Property conditions & facilities

5/5 Excellent

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Best
Stayed 2 nights in Oct 2021

4/5 Good

Business traveller
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 3 nights in Apr 2021

5/5 Excellent

Stayed 1 night in Mar 2021

1/5 Terrible

Travelled with partner
Disliked: Cleanliness, staff & service, amenities, property conditions & facilities
Appalling value - staff tried their best but seriously understaffed - bathroom mat stained yellow, toilet and floors dirty when we checked in. Safe broken, towel rack broken, floor boards coming up. Quality equipment in gym but filthy - floor littered, broken sockets, broken water dispenser. Normal drinks menu given at dinner but only Tiger beer and a white wine available - no other drinks on sale in the hotel. Potentially a stunning beach but littered and uncared for with debris everywhere. Breakfast was unbelievably poor and the few items stone cold. Given the current COVID pandemic hygiene and cleanliness shocking. Cut our losses and left.
Stayed 2 nights in Dec 2020

5/5 Excellent

Travelled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 2 nights in Dec 2020