Located in George Town, Museum Hotel is in the city center. Swettenham Pier Cruise Terminal and ESCAPE Adventureplay are worth checking out if an activity is on the agenda, while those wishing to experience the area's natural beauty can explore Penang Hill and Ferringgi Beach. Kidland Penang and Penang Botanical Gardens are also worth visiting.
Restoran Nasi Padang, Hotel International - 2 min walk
Hutton Lane Famous Koay Teow Th'ng - 3 min walk
Fook Cheow's Koay Teow Th'ng 福钊茶室 粿條湯 - 3 min walk
敦隆餐室 - 3 min walk
Pepper Salt Restaurant - 3 min walk
About this property
Museum Hotel
Historic boutique hotel located in Downtown George Town
Located close to KOMTAR, Museum Hotel provides a terrace, a garden, and dry cleaning/laundry services. In addition to a bar and a restaurant, guests can connect to free in-room WiFi.
Other perks include:
A children's pool
Free self-parking
Cooked-to-order breakfast (surcharge), a round-trip airport shuttle (surcharge) and concierge services
A lift, coffee/tea in reception and multilingual staff
Room features
All rooms are individually furnished, and offer comforts such as laptop-compatible safes and air conditioning, in addition to perks such as free WiFi and free newspapers.
More amenities include:
Bathrooms with rainfall showers and bidets
Fridges, satellite channels and coffee/tea makers
Languages
Chinese (Mandarin), English, Japanese, Malay
Property amenities
Internet
Available in all rooms: Free WiFi
Available in some public areas: Free WiFi
Parking and transport
24-hour return airport shuttle on request for a surcharge
Free self parking on site
Food and drink
Daily cooked-to-order breakfast available for a fee: MYR 24 for adults and MYR 20 for children
A bar/lounge
A restaurant
Coffee and tea in common areas
Things to do
Children's pool
Family friendly
Children's pool
In-room refrigerator
Laundry facilities
Conveniences
24-hour front desk
Free newspapers in lobby
Laundry facilities
Luggage storage
Safe at front desk
Guest services
Concierge services
Daily housekeeping
Dry cleaning/laundry service
Multilingual staff
Tour and ticket assistance
Business services
Computer station
Meeting rooms
Outdoors
Garden
Terrace
Accessibility
If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
Grab bar near toilet
Lift
More
2 floors
Building
Smoke-free property
Victorian architecture
Room amenities
Bedroom
Bedsheets provided
Bathroom
Bathtub or shower
Bidet
Free toiletries
Hair dryer
Private bathroom
Rainfall showerhead
Towels
Entertainment
32-inch LCD TV with satellite channels
Food and drink
Coffee/tea maker
Free bottled water
Limited room service
Refrigerator
More
Air conditioning
Ceiling fan
Free daily newspapers
Individual decor
Individual furnishings
Laptop-compatible safe
Phone
Policies
Check-in
Early check-in subject to availability
An early check-in fee will be charged
Contactless check-in and check-out are available
Check-out
Contactless check-out
Late check-out subject to availability
A late check-out fee will be charged
Special check-in instructions
This property offers transfers from the airport (surcharges may apply); guests must contact the property with arrival details before travel, using the contact information on the booking confirmation
Front desk staff will greet guests on arrival
For more details, please contact the property using the information on the booking confirmation
Access methods
Staffed front desk
Pets
No pets or service animals allowed
Children and extra beds
Children are welcome
Payment types
Important information
Fees
You'll be asked to pay the following charges at the property:
Deposit: MYR 100
A tax is imposed by the city: MYR 2.00 per accommodation, per night
We have included all charges provided to us by the property.
Optional extras
Early check-in is available for a fee (subject to availability)
Late check-out is available for a fee (subject to availability)
The above list may not be comprehensive. Fees and deposits may not include tax and are subject to change.
You need to know
Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
This property accepts credit cards; cash is not accepted
Please note that cultural norms and guest policies may differ by country and by property; the policies listed are provided by the property
Please note: The Quadruple Room is a duplex. The sleeping area is accessible only by stairs.
We should mention
No pets and no service animals are allowed at this property
Property is also known as
Museum Hotel Penang
Museum Penang
Museum Hotel George Town
Museum Hotel Penang/George Town
Museum Hotel Hotel
Museum Hotel George Town
Museum Hotel Hotel George Town
Frequently asked questions
Does Museum Hotel have a pool?
Yes, this property has a children's pool.
Is Museum Hotel pet-friendly?
No, pets are not allowed at this property.
How much is parking at Museum Hotel?
Self-parking is free at this property.
Does Museum Hotel provide a shuttle to the airport?
Yes, there's an airport shuttle that runs on request.
Museum Hotel Reviews
Reviews
8.8
Excellent
All reviews shown are from real guest experiences. Only travellers who have booked a stay with us can submit a review. We verify reviews according to our guidelines and publish all reviews, positive or negative.More informationOpens in a new window
Rating 10 - Excellent. 254 out of 497 reviews" "
10 - Excellent
254
Rating 8 - Good. 198 out of 497 reviews" "
8 - Good
198
Rating 6 - Okay. 33 out of 497 reviews" "
6 - Okay
33
Rating 4 - Poor. 8 out of 497 reviews" "
4 - Poor
8
Rating 2 - Terrible. 4 out of 497 reviews" "
2 - Terrible
4
9.0/10
Cleanliness
9.4/10
Staff & service
8.0/10
Amenities
8.4/10
Property conditions & facilities
Reviews
6/10 Okay
Verified traveller
3 Jan 2021
TV astro not working.
Too early knocking noise at 6 am morning.!!!
I knew I had a problem when there was no parking when I arrived. Evidently, management does not check the plate numbers, so local F&B establishments take advantage; hence no parking in the PM despite 40% occupancy. Chose the hotel for "ample parking" despite its location, but there is parking available only in the mornings and evenings, so not easy to use the car to go out for lunch or shopping. Must stay out until the evening. Then, no internet on my PC in the room on 4 routers. Managed a connection with no bars (just the dot) to send off a couple of lengthy emails at one spot in the lobby. No images. Cell phone got a "dot only" connection in the room, 1 bar on the cell. Used the cell. Some other guests were using portable routers. Young staff was friendly but generally not knowledgeable beyond key tourist spots and therefore not helpful. Took a while to find a cafe with free wifi as most are closed during RMCO. Lots of promises, no action. At checkout: "Internet is working fine. No one is having any problems." Not! Several fruit flies in the room. At least a Mozzy, too, as woke up with three hives. Another guest was complaining of a dysfunctional toilet, though mine was fine. Such a shame - the physical plant is rustic but charming. Will not be returning any time soon.