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2 outdoor pools, open 7:00 AM to 7:00 PM, pool umbrellas, pool loungers
2 outdoor pools, open 7:00 AM to 7:00 PM, pool umbrellas, pool loungers
Terrace/patio
Balcony

Guest reviews

4.6 out of 5 Wonderful
1,248 reviews
Guests rated this property 4.6/5 for cleanliness.

Popular amenities

Pool
Free WiFi
Breakfast included
Parking included
Air conditioning
Spa

Cleaning and safety practices

  • Cleaned with disinfectant
  • Hand sanitiser provided
  • Personal protective equipment

Map

Explore the area

Popular LocationPenang City Hall11 min walk
Popular LocationPinang Peranakan Mansion12 min walk
Popular LocationKapitan Keling Mosque14 min walk
AirportPenang (PEN-Penang Intl.)31 min drive

Choose dates to view prices

  • Deluxe Suite

    4.6/5 guest room rating

    Room amenities

    • 58 sq m
    • Sea view
    • Sleeps 3
    More detailsDeluxe Suite
  • Premier Suite

    4.6/5 guest room rating

    Room amenities

    • 58 sq m
    • Sea view
    • Sleeps 3
    More detailsPremier Suite
  • Writers Suite

    4.4/5 guest room rating

    Room amenities

    • 135 sq m
    • Sea view
    • Sleeps 3
    More detailsWriters Suite
  • Straits Suite King

    4.2/5 guest room rating

    Room amenities

    • 87 sq m
    • Sea view
    • Sleeps 3
    More detailsStraits Suite King
  • Georgetown Suite King

    4.7/5 guest room rating

    Room amenities

    • 79 sq m
    • City view
    • Sleeps 3
    More detailsGeorgetown Suite King
  • Studio Suite

    4.8/5 guest room rating

    Room amenities

    • 55 sq m
    • Sea view
    • Sleeps 3
    More detailsStudio Suite
  • Corner Suite

    5/5 guest room rating

    Room amenities

    • 123 sq m
    • Sea view
    • Sleeps 3
    More detailsCorner Suite
  • Studio Suite Twin

    5/5 guest room rating

    Room amenities

    • 55 sq m
    • Sea view
    • Sleeps 3
    More detailsStudio Suite Twin
  • Superior Suite King

    Room amenities

    • City view
    • Sleeps 3
    More detailsSuperior Suite King
  • Superior Suite Twin

    Room amenities

    • City view
    • Sleeps 3
    More detailsSuperior Suite Twin
  • Deluxe Suite Two Queen Beds

    5/5 guest room rating

    Room amenities

    • Sea view
    • Sleeps 3
    More detailsDeluxe Suite Two Queen Beds
  • Deluxe Suite Twin

    Room amenities

    • Sea view
    • Sleeps 3
    More detailsDeluxe Suite Twin
  • Deluxe Suite King NS

    5/5 guest room rating

    Room amenities

    • Sea view
    • Sleeps 3
    More detailsDeluxe Suite King NS
  • Deluxe Suite Twin NS

    Room amenities

    • Sea view
    • Sleeps 3
    More detailsDeluxe Suite Twin NS
  • Premier Suite Twin

    Room amenities

    • Sea view
    • Sleeps 3
    More detailsPremier Suite Twin
  • Premier Suite King GF

    Room amenities

    • Sea view
    • Sleeps 3
    More detailsPremier Suite King GF
  • Premier Suite Twin GT

    Room amenities

    • Sea view
    • Sleeps 3
    More detailsPremier Suite Twin GT
  • Writers Suite Two Queen Beds

    Room amenities

    • Sea view
    • Sleeps 3
    More detailsWriters Suite Two Queen Beds
  • Pinang Suite

    Room amenities

    • Sea view
    • Sleeps 3
    More detailsPinang Suite

About this area

George Town

Located in George Town's Downtown George Town neighbourhood, Eastern And Oriental Hotel is in the city centre and on the waterfront. Gurney Drive and Penang Times Square are worth checking out if shopping is on the agenda, while those wishing to experience the area's natural beauty can explore Penang Hill and Ferringgi Beach. Travelling with kids? Consider Kidland Penang and Penang Avatar Secret Garden.
View map
Popular Location

What's nearby

  • Penang City Hall - 11 min walk
  • Pinang Peranakan Mansion - 12 min walk
  • Kapitan Keling Mosque - 14 min walk
  • KOMTAR - 18 min walk
  • Raja Tun Uda Ferry Terminal - 18 min walk

Getting around

  • Penang Sentral - 36 min drive
  • AirportPenang (PEN-Penang Intl.) - 31 min drive

Restaurants

  • Gurney Drive - 9 min drive

About this property

Eastern And Oriental Hotel

Family-friendly George Town hotel in Downtown George Town, near KOMTAR
This smoke-free hotel features 2 outdoor pools, a full-service spa and a restaurant. Free buffet breakfast, free WiFi in public areas and free valet parking are also provided. Additionally, a fitness centre, a bar/lounge and a poolside bar are on-site. All 232 rooms feature thoughtful touches such as espresso makers and slippers, along with free WiFi and 24-hour room service. Guests will also find TVs, premium bedding and coffee/tea makers.
Eastern And Oriental Hotel offers 232 forms of air-conditioned accommodation with espresso makers and a safe. Beds feature premium bedding. Guests can surf the web using complimentary wireless Internet access.

Bathrooms include baths or showers, slippers and bidets. Business-friendly amenities include complimentary newspapers and telephones. Additionally, rooms include complimentary bottles of water and coffee/tea makers. A nightly turndown service is provided and housekeeping is offered on a daily basis.

2 the outdoor swimming pools are on site along with a children's pool. Other recreational amenities include a fitness centre.
Guests can pamper themselves with a trip to the on-site spa, which has 1 treatment room. Services include hot stone massages, sports massages and Thai massages.

The spa is open daily.

Cleaning and safety practices

Enhanced cleanliness measures

Disinfectant is used to clean the property
High-touch surfaces are cleaned and disinfected
Sheets and towels are washed at 60°C or hotter
Follows regional sanitisation guidelines of Safe & Clean (Malaysia)

Social distancing

Social distancing measures in place

Safety measures

Personal protective equipment worn by staff
Temperature checks given to staff
Temperature checks available for guests
Hand sanitiser provided
Individually wrapped food options available for breakfast, lunch, dinner and through room service
This information is provided by our partners.

Property amenities

Internet

  • Available in all rooms: Free WiFi
  • Available in some public areas: Free WiFi

Parking and public transport

  • Free covered self parking
  • Free covered valet parking
  • Return airport shuttle (surcharge) from 7:00 AM to 10:30 PM
  • Airport shuttle on request

Food and drink

  • Free buffet breakfast available daily 6:30 AM–10:30 AM
  • 1 restaurant and 1 coffee shop/cafe
  • 1 poolside bar and 1 bar
  • 24-hour room service
  • Coffee/tea in a common area

Things to do

  • 2 outdoor pools
  • Children's pool
  • Fitness centre
  • Full-service spa
  • Lifeguards on-site

Family friendly

  • 2 outdoor pools
  • Babysitting/childcare (surcharge)
  • Children's pool
  • Dry-cleaning service
  • In-room childcare (surcharge)
  • Laundry facilities
  • Snack bar/deli

Conveniences

  • Lift
  • Free newspapers in reception
  • Front-desk safe
  • Gift shop/newsstand
  • Reception hall

Guest services

  • 24-hour front desk
  • Concierge services
  • Daily housekeeping
  • Dry-cleaning service
  • Laundry facilities
  • Luggage storage
  • Porter
  • Tour/ticket assistance
  • Turndown service

Languages spoken

  • Chinese
  • English
  • Malay

Business services

  • 10 meeting rooms
  • Business centre
  • Conference space (7535 square feet)

Outdoors

  • Garden
  • Lifeguards on site
  • Pool sunloungers
  • Pool umbrellas
  • Terrace

Spa

  • Massage - hot stone
  • Massage - sports
  • Massage - Thai
  • Massage/treatment rooms
  • Spa open daily
  • Treatment room

Accessibility

  • If you have requests for specific accessibility needs, please note them in the special requests field on the booking page after selecting your room.
  • Accessible bathroom
  • Handrails in hallways
  • Handrails in stairwells
  • In-room accessibility
  • Roll-in shower
  • Valet for wheelchair-equipped vehicle
  • Well-lit path to entrance
  • Wheelchair-accessible business centre
  • Wheelchair-accessible concierge desk
  • Wheelchair-accessible fitness centre
  • Wheelchair-accessible lounge
  • Wheelchair-accessible parking
  • Wheelchair-accessible path of travel
  • Wheelchair-accessible path to lift
  • Wheelchair-accessible pool
  • Wheelchair-accessible public bathroom
  • Wheelchair-accessible registration desk
  • Wheelchair-accessible restaurant
  • Wheelchair-accessible spa

More

  • Smoke-free property

Room amenities

Bedroom

  • Air conditioning
  • Blackout drapes/curtains
  • Linens
  • Premium bedding

Bathroom

  • Bathtub or shower
  • Bidet
  • Towels

Entertainment

  • TV

Food and drink

  • Coffee/tea maker
  • Electric kettle
  • Espresso maker
  • Free bottled water

More

  • Free newspapers
  • Guidebooks/recommendations
  • Iron/ironing board
  • Phone
  • Safe
  • Slippers
  • Turndown service

Policies

Check-in

Check-in between 3:00 PM and 3:00 AM
Early check-in subject to availability
Late check-in subject to availability
Minimum check-in age - 18

Check-out

Check-out before noon
Late check-out subject to availability

Special check-in instructions

Front desk staff will greet guests on arrival
For more details, please contact the property using the information on the booking confirmation
Airport shuttle service is available on request from 7:00 AM to 10:30 PM
Fees may apply; contact the property in advance to make arrangements
Guests booked in the Victory Annex Studio Suite and Victory Annexe Corner Suite check in at the Victory Annex Wing reception. Guests booked in all other room categories check in at the Heritage Wing reception.

Renovations and closures

The following facilities or services will be unavailable from July 2 2020 to December 31 2020 (dates subject to change):
  • Dining venue(s)
  • Fitness facilities
  • Sauna
  • Hot tub
  • Swimming pool

Access methods

Staffed front desk

Pets

No pets or service animals allowed

Children and extra beds

Children are welcome
Rollaway/extra beds are available for MYR 150.0 per night.

Payment types

Important information

Fees

You'll be asked to pay the following charges at the property:

  • A tax of MYR 10.00 per accommodation, per night is imposed by the country of Malaysia and collected at the property from 1 July 2021. Permanent residents and Malaysian nationals are exempt from the tax. For more details, please contact the property using the information on the reservation confirmation received after booking.

We have included all charges provided to us by the property. However, charges can vary, for example, based on length of stay or the room you book.

Optional extras

The following fees and deposits are charged by the property at the time of service, check-in or check-out.

  • Airport shuttle fee: MYR 302.10 per vehicle (one-way)
  • Early check-in is available for a fee (subject to availability, amount varies)
  • Late check-out is available for a fee (subject to availability, amount varies)
  • Rollaway bed fee: MYR 150.0 per night
  • A facilities fee includes use of: sauna; spa; swimming pool; fitness facilities

The above list may not be comprehensive. Fees and deposits may not include tax and are subject to change.

You need to know

Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
Guests must contact this property in advance to reserve on-site parking
Safety features at this property include a fire extinguisher, a smoke detector, a security system and a first aid kit
Please note that cultural norms and guest policies may differ by country and by property; the policies listed are provided by the property

We should mention

This property offers transfers from the airport (surcharges may apply); guests must contact the property with arrival details 48 hours prior to arrival, using the contact information on the booking confirmation
Pool access available from 7:00 AM to 7:00 PM
Only registered guests are allowed in the guestrooms
No pets and no service animals are allowed at this property

Property is also known as

Eastern Oriental Hotel Penang
Eastern Oriental George Town
Eastern Oriental Georgetown
Eastern And Oriental Hotel
Eastern And Oriental
Eastern And Oriental Hotel Hotel
Eastern And Oriental Hotel George Town
Eastern And Oriental Hotel Hotel George Town

Frequently asked questions

Can I cancel my reservation for free at Eastern And Oriental Hotel and receive a full refund?
Yes, Eastern And Oriental Hotel offers free cancellation on select room rates, because flexibility matters! Please refer to Eastern And Oriental Hotel cancellation policy on our site for more details about any exclusions or requirements.
Does Eastern And Oriental Hotel have a pool?
Yes, this property has 2 outdoor pools and a children's pool. Pool access is from 7:00 AM to 7:00 PM.
Is Eastern And Oriental Hotel pet-friendly?
No, pets are not allowed at this property.
How much is parking at Eastern And Oriental Hotel?
Self-parking and valet parking are free at this property.
What time is check-in at Eastern And Oriental Hotel?
Check-in is from 3:00 PM to 3:00 AM. A fee applies for early check-in (amount may vary, subject to availability). Late check-in is available during limited hours.
What time is check-out at Eastern And Oriental Hotel?
Checkout is at noon. Late checkout is available for a fee (amount may vary, subject to availability).
Does Eastern And Oriental Hotel provide a shuttle to the airport?
Yes, there's an airport shuttle. A fee of MYR 302.10 per vehicle, one-way, applies.
Where is Eastern And Oriental Hotel located?
This family-friendly George Town hotel is located on the waterfront, within a 15-minute walk of Cheong Fatt Tze Mansion and Penang City Hall. KOMTAR and Penang Times Square are also within 1 mile (2 km).
4.6
Wonderful
1,248 reviews
5 - Excellent
874
4 - Good
287
3 - Okay
58
2 - Poor
22
1 - Terrible
7

4.6/5

Cleanliness

4.5/5

Staff & service

4.5/5

Amenities

4.5/5

Property conditions & facilities

5/5 Excellent

Happy face iconLiked: Cleanliness, staff & service, amenities, property conditions & facilities
Stayed 3 nights in Sep 2020

5/5 Excellent

Happy face iconLiked: Cleanliness, staff & service, amenities, property conditions & facilities
Stayed 2 nights in Aug 2020

5/5 Excellent

Happy face iconLiked: Cleanliness, staff & service, amenities, property conditions & facilities
Stayed 1 night in Aug 2020

5/5 Excellent

Travelled with group
Happy face iconLiked: Cleanliness, staff & service, amenities, property conditions & facilities
Great service and cheapest deal among all other sites. There was also a free Expedia VIP cocktail hour which sweetened our stay there.
Stayed 1 night in Aug 2020

5/5 Excellent

Travelled with family
Happy face iconLiked: Cleanliness, staff & service, amenities, property conditions & facilities
Very comfortable and pleasant hotel. Will come back again.
Stayed 1 night in Jul 2020

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