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Like the view, and service at reception fast when you check in and check out
Enjoyed my stay , all amenities were good . Close to light rail .
Basic and clean, amazing views, no air conditioning in our room. Staff were very friendly - I accidentally left a pair of sunnies in the room and got a call about 15 minutes after I had left the property to let me know they were there.
I absolutely loved everything about The Ruby Collection. The customer service was amazing and there was always someone there to help when you need it. The housekeeping was the best I have ever seen. The attention to detail, the cleanliness.. I was amazed. Loved the outdoor pool & access to the waterpark. ...
Fantastic location, minutes walk to Surfers , rooms and property are clean! Plenty of room , rooftop spa was awesome! Would definitely stay there again
Pool was great. But you could hear other people’s tvs through the wall
Only minor issue was there was a lack of cooking pots and pans inthe kitchen. We survived thus it wasn't bad at all, but only having one pot was a little bit difficult. Another thing I noticed, on the keys we are given they have the unit number, building it is for and has the fob on it to allow for ...
The rubbish bin under the sink was not clean . Spacious and comfortable. However, double bed very soft and hubby could not sleep on it as he has a dodgy back.
The hotel very good services Staffs are friendly Close to everything.Will be back to next time visit😀
The location was excellent, across the road from the beach, restaurants and shopping mall! The room was comfortable and great for what we needed. The rooms are serviced on a weekly basis, but we asked for clean towels and got them. Pool and spa were lovely and refreshing after swimming at the ...
position is good, rooms are tidy and well equipped and lady on Reception was friendly and helpfull. No negatives
Freindliness ,clean and professional service by staff