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"Staff was helpful and rooms had decent spaces and pleasant."

"Stayed at the hotel as I was attending a birthday party in nearby Earls Colne. The hotel was easy to find and location to the village was excellent. Staff were so helpful from check in to check out. Was a slight issue with my room during my stay but this was sorted expeditiously by the duty manager and housekeeping. Would recommend a stay here and would certainly stay again next time I visit the area. "

"The room was clean, service excellent, could park right outside the door."

"Clean, comfortable room. Good ensuite. Hotel staff very friendly. Breakfast a little limited but overall a good stay. "

"Reception The staff on reception went out of their way to make our stay exceptional. We travelled to Braintree to celebrate my 80th birthday as our family is somewhat scattered, with our eldest daughter living in Braintree. We had booked 3 rooms and the wonderful reception staff allowed my daughter access to each room to leave special gifts for us and balloons in my room. There was even a birthday card and prosecco from the hotel. Breakfast was delicious and plentiful, with vegetarian sausages for one of my family. In all, nothing was too much trouble. We were able to order taxi's from the hotel to the venue and the bar was open for a nightcap on our return. A huge thank you to all at the Holiday Inn Express Braintree for helping make my birthday so memorable. "

"Breakfast was really nice, loads of choice and tasty. Staff were lovely, polite, professional and well mannered. Room was very nice and spacious, had a good night sleep and good selection of complimentary drinks. My only criticism was my shower wasn't powerfull with heat , the pole holding the shower head came loose and the carpet in my room had a few stains which was off putting, needs sorting out and cleaning properly to remove dark patches. "

"Excellent location, plenty of parking space, very helpful staff, good value for money. "

"Very good thank your team for us."

"Lovely people very friendly helpful.. clean room good food "