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"Check-in was quick and efficient. Our room on the 9th floor of the South tower had a good view, was clean and comfortable. Beds were comfy, room was quiet. Everything we needed after a long flight. Location on SkyTrain is excellent. "

"Hotel was great at providing details prior to check in on where to catch the shuttle. Kevin was amazing at check in, bellman was so friendly and great help with luggage storage and even providing umbrellas for us to use for the day. I would recommend this hotel. "

"We were wanting an Asian restaurant and was not. one near by .otherwise great location"

"This is the second time that the hot tub was under repair. My kids were disappointed. I don't know why they don't do repairs after open hours. It's not the service I expected. "

"The room interior is old, staff were friendly."

"Great professional hotel"

"Staff are bad"

"The location is great the the hotel is cute. We stayed in the jetted tub suite. The suite itself was very nice. The kitchen was decently stocked with most of what you'd need to cook stovetop meals. It would have been nice to have a second frying pan, and maybe a salad spinner, but overall no complaints. The view is terrific of the ocean, and the area as I said before is excellent. The bedroom with the tub was very nice and the tub was great. There were a few defects in the suite. 1. Chromecast on living room TV didn't work 2. A single power outlet in the bedroom was broken 3. Livingroom fireplace didn't work, but the bedroom one did. 4. Livingroom lamp didn't light Now for the worse part. THE TRAINS! The hotel is about 100 feet from the train tracks that run along the waterline. The trains run all day and all night every couple of hours. They can take as long as 5 minutes to go by and everytime one comes the gate alarm for the train goes off (it's very loud) and the noise of the trains is also very loud. If you are a light sleeper this will cause you grief. If it wasn't for the trains I'd give it a 4.5/5 as staff is nice, room was great despite minor problems, and location is too die for. Also keep in mind we the taxes included parking is almost $30 a day. Something to factor into the budget. Would we stay there again? Maybe.. the only thing that would give me hesitation would be the trains. "

"The room was clean and comfortable. Having a kitchen with utensils was a great bonus, especially if you want to prepare your own meals. The staff was very helpful and kind. The only downside was that the bed wasn’t as comfortable as I had hoped."