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"Staff was great! My husband wasn’t feeling well and they were so helpful. Also nice clean room and good breakfast options. "

"A very enjoyable stay at this hotel"

"Food excellent Views great Spa hot clean and sauna new and hot excellent "

"Brilliant location, very clean comfortable, and staff friendly. Would definitely use again "

"We had a beach view room - truly one of the best views we’ve had at a hotel before. I stayed with my partner and our dog. It was a trip for my birthday - I put this on the booking and when we got to the room they had put out complementary drinks, snacks and a plate with ‘happy birthday’ written on it with chocolate with a few chocolate dipped strawberries and a red velvet cupcake - a lovely touch! Overall a lovely hotel. However two things to note - dogs aren't allowed in all rooms - I called ahead to check before booking and was told dogs are allowed in all rooms, so booked a sea view room. I called to see if we could have the same room for both the nights we stayed (we used vouchers so had to make two bookings) and then just checked that the dog was also on the booking. This is how I found out that dogs in fact are only allowed in certain rooms. The hotel did honour the booking after discussion (I told them I was told we could stay in any room). Secondly, it’s £15 per day for parking (and we were told this was a discounted price) which I think is extortionate - I think parking should be included in the room price. Would stay again, but a few things to be aware of for future bookings! "

"This is a lovely hotel, very well appointed with generally very helpful staff and lovely rooms and a magnificent building. The only issue we had was with the service at breakfast (no problems with service at dinner at all). We were left standing waiting to be seated for some time as the queue was not really visible to the main dining area and no-one was seemingly assigned to the desk. In addition the tea and coffee orders were very slow to come (this on more than one occasion) so much so we had virtually finished eating before they arrived. The food was very good. We would have rather had to serve ourselves tea and coffee than wait so long for the service. However, this was a minor point to us in our stay overall which we really enjoyed."

"Nice hotel in a convenient part of town. "

"Great room with access to lake, plenty of space and well proportioned - spa was good, but pool could be warmer ! Breakfast nice, but you need more coffee machines. Bar area nice and cocktails superb!"

"You can’t beat this hotel for overnight stay for morning flights from Gatwick. It’s 100 yards from departures . Good food drinks and lovely rooms "